Find My Perfect Chinese Restaurant Near Me

Considerations for Panda Express at Unser Blvd SE, Rio Rancho, NM
  1. Chinese Food
  2. Chinese Restaurant
  3. New Mexico
  4. Sandoval County
  5. Rio Rancho
  6. Southern Business Park & Plaza
  7. Chinese Restaurant in Unser Boulevard Southeast
  8. Panda Express

Panda Express

1093 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:30 PM
Tuesday, 9:30 AM - 10:30 PM
Wednesday, 9:30 AM - 10:30 PM
Thursday, 9:30 AM - 10:30 PM
Friday, 9:30 AM - 11:00 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 9:30 AM - 11:00 PM

About Panda Express

Panda Express, a Chinese restaurant located at 801 Unser Blvd SE, Rio Rancho, NM 87124, USA, can be reached at (505) 896-2218 or +1 505-896-2218.

Recent customer reviews indicate potential concerns regarding food quality and customer service issue resolution at this location. One customer reported finding a piece of metal in their bourbon chicken after picking up their order, expressing disappointment and urging kitchen staff to be more attentive, despite acknowledging that the general customer service is usually excellent.

Another customer detailed an experience involving an incorrect order and subsequent difficulties in resolving the issue. After being put on hold for an extended period and then recalling, they were reportedly directed to contact the company's customer service instead of receiving assistance from the restaurant directly.

Based on this recent feedback, it appears that while Panda Express is generally known for its customer service, this particular location has faced some challenges regarding food safety and the handling of order errors. Potential customers may want to be aware of these recent experiences.

Panda Express Location

801 Unser Blvd SE, Rio Rancho, NM 87124, USA

Customer Reviews

3.0
1093 reviews
J
Jessi Woodruff
Oct 27, 2024

Not sure what exactly it is, but got home after picking up our food and found a chunk of metal buried in the bourbon chicken. Very disappointed. Their customer service is usually excellent, but whoever is doing the actual cooking needs to pay better attention!

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PD Onjax
Apr 10, 2025

After an incorrect order, I called the restaurant to cancel it. The employee put me on a 4-5 minute hold, so the boss could finish what they were doing and resolve my issue. After thirty minutes of waiting, nobody had picked the phone back up. After hanging up and recalling this location, I was told to contact the company's customer service and that the restaurant couldn't help me.

J
Jami Ehret
Mar 04, 2025

Went to Panda and wish I didn’t. I got the beef and broccoli bowl, I asked for the rice to be on the side… but, for whatever reason, they couldn’t do it. I literally, (not exaggerating), got three pieces of beef. I do not want all rice for dinner. I took two bites and was done. I don’t think I could even doctor it up to make it worth it. Yuck! I would definitely recommend saving your money and going to the Chinese spot in Cottonwood Mall, much better food for your time and money. I will not be visiting Panda at all. In these times, our money needs to be worth it. Super disappointed!!!

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Jim Everett
Jan 05, 2025

Placed an order online for pickup and they got the order wrong. The receipt/order printed and attached to the container had my order correct but whoever filled the order got it completely wrong. Make sure you check your food before you leave the premises. Also they now have an armed guard just standing in the dining area.

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Adit Parikh
Dec 31, 2024

This Panda Express locations absolutely sucks compared to most across the country. The portion sizes are way smaller. The food is cooked terribly. Lady working there let some people cut me in line even though I asked them if they were in line and they said no and let me go. The same lady also started banging on chairs stacking them around me trying to get me to leave at 10:20 ish but the store closes at 11. Pathetic location go to the ones nearby they are way better.

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