Panda Express

Welcome to Panda Express, a well-known chain in the Chinese Restaurant category, with a location at 5990 University Pkwy, Winston-Salem, NC 27105, USA. This particular branch can be contacted at (336) 747-1889 or +1 336-747-1889 for inquiries or to place orders.

Based on recent online customer reviews specific to this Winston-Salem location, there appear to be significant concerns regarding food safety and portion sizes. One customer shared a deeply disturbing experience, reporting the discovery of a fully cooked, large grasshopper mixed in with their order of Super Greens. This reviewer expressed shock and disgust at finding such a foreign object in their meal, emphasizing that it was not a small, easily overlooked insect and should have been caught during quality control processes. This incident led to an immediate loss of appetite and raised serious concerns for the customer about the restaurant's food safety practices, particularly regarding the cleaning and handling of ingredients. The customer stated they reported the incident to the local health department and urged management to address the issue seriously, also advising other potential customers to be aware of this alarming occurrence.

In addition to the severe food safety concern, another customer reported a negative experience specifically with a takeout order. This reviewer expressed shock at the small portion sizes they received, stating they literally had only four pieces of broccoli and a very small amount of the Super Greens. They felt that the restaurant was "truly slacking" on that particular day. While this customer mentioned having visited this location multiple times in the past and never experiencing such poor portions, this recent instance was described as "horrible." This feedback suggests a potential inconsistency in the amount of food provided, at least for takeout orders.

Considering these two recent reviews, the Panda Express location in Winston-Salem, NC, appears to be facing significant challenges. The report of a large insect found in a meal is a serious food safety violation that warrants immediate attention and investigation by the restaurant's management and relevant health authorities. Such an incident can severely damage a restaurant's reputation and erode customer trust. The second review, while less severe, points to potential issues with quality control regarding portion sizes, particularly for takeout orders, which can also lead to customer dissatisfaction.

For local users in Winston-Salem considering ordering from or visiting this Panda Express location, it is crucial to be aware of these recent negative experiences. The food safety incident, in particular, is a significant red flag that raises concerns about the overall hygiene and quality control practices at this specific branch. While Panda Express is a national chain with established standards, these reviews suggest a potential lapse in adherence to those standards at this location. The issue with portion sizes further adds to a potentially negative customer experience, as customers expect a reasonable amount of food for their money.

As a platform providing information about Chinese Restaurants, it is our responsibility to present an objective view based on available customer feedback. In this case, the recent feedback for the Panda Express in Winston-Salem highlights serious concerns that potential customers should consider. While we do not have information about the restaurant's environment, services beyond order fulfillment, features, or any promotional offers specific to this location, the reported issues with food safety and portion sizes are critical factors for anyone deciding where to eat.

Given the severity of the food safety report, local users who prioritize cleanliness and the safety of their food may want to exercise caution when considering this Panda Express location. The customer who found the insect strongly advised others to "think twice before eating here" if they care about these aspects. The issue with portion sizes, while perhaps less alarming than a food safety violation, can still lead to a disappointing experience for customers expecting value for their money.

It is important to note that these reviews represent individual experiences and may not be indicative of the overall quality and practices of all Panda Express locations or even the consistent standards of this particular branch over time. However, these recent reports warrant attention and should prompt potential customers to consider these issues when making their dining decisions. We encourage the management of this Panda Express location to take these concerns seriously and implement necessary improvements to ensure food safety and consistent portion sizes for all customers.

In conclusion, recent customer reviews for the Panda Express located at 5990 University Pkwy, Winston-Salem, NC, raise significant concerns regarding food safety, with one customer reporting a large insect found in their meal, and another noting surprisingly small portion sizes for a takeout order. Local users should be aware of these reported issues when considering this restaurant. While we lack information on other aspects such as the environment or specific services and promotions, the reported problems with food safety and portioning are critical factors for potential customers to take into account.