Panda Express

After a fun day at Universal Studios LA, we decided to grab dinner to-go at Panda Express. We chose the 'plate' options, which allowed us to sample a couple of entrees each. Although there were a few people ahead of us, we didn’t mind the wait, and when it was our turn, we were greeted warmly with smiles. The staff’s friendliness really stood out, especially since we could tell they had been working hard all day at such a busy location. As for the restaurant itself, it was impressively clean and well-organized. Coming from people who have visited many other Panda Express locations, this one stood out for its tidiness, even at the end of what was likely a busy day. The food portions were generous, with everything served fresh and hot. We both enjoyed our meals and appreciated the attention to detail in food preparation and customer service. Overall, it was a very positive experience, and we left feeling satisfied. Highly recommended for a quick, delicious, and friendly meal!

Disgusting place. We ordered food in advance, there are no customers in the restaurant, but no one started cooking until we came and said so directly. They don't give a glass of water. The staff is very rude!

Honey Walnut Shrimp, shrimp was not cleaned properly with poop tract still partially intact. Image is after I tried to pick it out a little with my fork, it kind of bursted a little. Cashier randomly wandered off right before ringing me up.

The service was alright. I ordered orange chicken, honey walnut shrimp, and fried rice but then when I was in the middle of ordering, the workers just started dancing, laughing, and talking. But this was the best Panda Express I’ve ever had. The orange chicken was crunchy and had lots of sauce. So did the honey walnut shrimp

I purchased food here and excess of $20. I asked for a cup of water which is required by state law. The Cashier said that they don’t have water cups. I asked for a kids cup they denied that as well. I asked the manager Mauricio for a water cup, and he said that they don’t have any, I informed him in the state law to provide water cups to anyone asking for water as a food establishment in the state of California. He became argumentative with me in front of the other customers, As well as the other Staff, including the cashier. Really bad customer service. I am a pain customer. I’m not a 15-year-old trying to steal soda or a homeless person. He then proceeded to ignore me and take orders, not doing his job as a manager to give good customer service to a paying patron which is against panda express customs, Also against state law, therefore opening up Panda Express to liability for violating state law. I have submitted a grievance with the state of California in regards to this. This is a Blatant violation of health and safety. The staff need to get educated as well as this manager regarding human decency and state law to patrons Panda express corporate need to get this taken care of immediately and train their manager and staff on basic human decency and state law.. This place is extremely expensive even to park is $35, I did not see one homeless person in the vicinity. I’m pretty sure the deputies of the Los Angeles County sheriffs department and the security have that taken care of there is no excuse for this.