Panda Express Photos










Hours
Monday, 9:30 AM - 10:30 PMTuesday, 9:30 AM - 10:30 PM
Wednesday, 9:30 AM - 10:30 PM
Thursday, 9:30 AM - 10:30 PM
Friday, 9:30 AM - 10:30 PM
Saturday, 9:30 AM - 10:30 PM
Sunday, 9:30 AM - 10:30 PM
About Panda Express
Panda Express, a well-known name in the Chinese restaurant category, offers a familiar taste of American Chinese cuisine to the residents and visitors of Sherman, Texas. Located conveniently at 3150 US-75, this establishment provides a range of services, primarily focusing on fast-casual dining with options for takeout and potentially delivery through third-party platforms. While specific details about the restaurant's ambiance are not explicitly available online, Panda Express restaurants generally feature a casual and family-friendly environment, designed for quick service and convenience. Customers can typically expect a brightly lit space with a visible food service area where dishes are displayed, allowing for easy selection. Seating arrangements usually consist of tables and chairs suitable for individuals, couples, and small groups.
The core service at Panda Express revolves around its efficient, cafeteria-style ordering process. Customers move along a counter, selecting their desired entrees, sides, and appetizers, which are then assembled by the staff. This model is designed for speed and caters to individuals looking for a quick and satisfying meal. In addition to in-restaurant dining, Panda Express also facilitates takeout orders, allowing customers to enjoy their meals at home or elsewhere. The provided phone number, (903) 326-1299, and mobile number, +1 903-326-1299, suggest that customers can place orders or inquire about services via phone. However, information regarding online ordering or delivery services specific to this Sherman location is not available in the provided data.
Panda Express is recognized for its menu of American Chinese favorites. Among their signature dishes, the Orange Chicken stands out as a widely popular choice, known for its sweet and tangy sauce coating crispy chicken pieces. Another frequently mentioned item is the Crab Rangoon, a crispy wonton filled with a creamy cheese and crab mixture. The menu typically includes a variety of other entrees featuring chicken, beef, and shrimp, prepared with different sauces and vegetables. Customers can also choose from a selection of sides, such as fried rice, chow mein, and steamed vegetables, as well as appetizers like egg rolls and spring rolls. The availability of Coca-Cola products and fortune cookies is also a standard offering at most Panda Express locations, contributing to the overall dining experience.
However, the provided customer reviews offer a mixed perspective on the experience at this particular Panda Express location in Sherman, TX. Several reviewers express significant dissatisfaction with their recent visits. One customer recounts a negative first impression after a long time, citing issues with staff attentiveness, order accuracy, and the quality of the food. They specifically mention that the Orange Chicken and Crab Rangoons were old and soggy, while the egg roll was hard and dry. This reviewer's experience was so unfavorable that they stated they would not return.
Another recurring theme in the reviews is the slow service, particularly in the drive-thru. One customer reported waiting for 30 minutes and noted that every car reaching the speaker was asked to wait further. This suggests potential issues with order processing speed or staffing levels during busy periods. Furthermore, this reviewer mentioned that Panda Express used to be their "go-to" but this specific location is not well-managed, describing it as the "bottom of the barrel" within the Panda chain. They also claim that food ordered through the drive-thru is consistently old, indicating a potential problem with food freshness.
The sentiment expressed by these reviewers points towards concerns regarding management and potentially employee training or motivation. One reviewer explicitly suggests that the issues are likely due to poor management and a lack of care among some staff members, urging higher-ups to take action to improve the situation and prevent the investment in the location from going to waste.
It is important to consider that these reviews represent individual experiences and may not be entirely representative of every customer's visit. However, the consistency in the negative feedback regarding slow service and food quality should be taken into account by potential customers. While Panda Express as a brand is widely recognized and generally offers a certain standard of food and service, it appears that this specific location at 3150 US-75 in Sherman, TX, may be facing some operational challenges based on recent customer accounts.
For local users considering dining at this Panda Express, it would be prudent to weigh these recent experiences against the general reputation of the chain. If time is a constraint, the reported slow drive-thru service might be a deterrent. Similarly, concerns about food freshness and quality, particularly with signature items like Orange Chicken and Crab Rangoons, could influence a decision to dine elsewhere. While the convenience of the location and the familiarity of the Panda Express menu might still be appealing, potential customers may want to consider these recent reviews before making a visit.
As an objective introduction based on the available information, it can be concluded that Panda Express in Sherman, TX, offers a standard American Chinese fast-casual dining experience with a menu featuring popular dishes like Orange Chicken and Crab Rangoon. However, recent customer feedback highlights potential issues with service speed and food quality at this specific location. While the restaurant provides dine-in and takeout options and can be contacted via phone, prospective customers should be aware of the recent negative reviews when making their dining choices.
Panda Express Location
3150 US-75, Sherman, TX 75090, USA
Customer Reviews
Spend your money elsewhere. First time at Panda Express in years. My wife and I went for dinner and stood in line. A manager and a teen were behind the counter working on orders and were never once acknowledged. We thought maybe things had changed and went to the cashier to order, who then told us to go stand back in line where we were, and we'd get helped. The manager then tells the young man to help. The cashier forgot to add items to my ticket and scolded me when I paid that I didn't pay for other said items and asked my wife if she wanted sauce, to which she said yes. The cashier just throws the sauce packets to her. The food (orange chicken and crab rangoons) were old and soggy. The egg roll was hard and dry. The only thing going for us was the Coke and the fortune cookies. I'd leave negative stars if I could. Never again Panda Express.
I am going to Freddy's Frozen Custard across the street. 3715 South US hwy. 75 Sherman, Tx At least the food is freshly made there!! I have been waiting 30 min this round is drive. And every car that makes it to the speaker is told to wait. Panda is our go to but this location isn't ran very well. Bottom of the barrel in the Panda chain. Every time I sit in drive thru 20 min and then the food is always old. I don't blame the employees at this point it's the managers and higher up. Find people that care and fire the ones that do not. Very simple. Someone has invested a lot into this place. Do not let it go to waste!!
Last few times have been consistently bad. The noodles and sides were so greasy it made me sick. I asked for chili sauce and they confirmed at drive thru if I wanted any, I replied yes, got 0 sauce. They didn't even ask if I wanted a receipt. Feels like they just slop "food" into abox and push you out, no customer service at all and I was the only one in line both times. The location near Walmart has always had better food and service, though I haven't been there in a while. I'd skip the 1417 location if I were you.
On April 30, 2025, I visited Panda Express in Sherman, Texas. While waiting for my food, I witnessed an incident that required immediate attention. A staff member blew his nose and threw the paper towel in the trash without washing his hands. He then proceeded to make customer orders without proper hygiene. While waiting in the drive-thru, the person bringing my food dropped my egg rolls on the floor. He tried to place them in my bag, but I intervened and he threw them away after I complained. This incident was unprofessional due to the presence of germs and other contaminants on the floor. It was deeply upsetting to me, and I had to pray over my food after witnessing the whole thing.
They messed up the rewards I have. Instead of giving me the deal I had loaded they just took points off when they couldn’t figure it out. And then forgot part of my meal and the woman was pretty rude about it. Overall, pandas food is also getting to be more and more trash for the price.
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