Panda Express

Panda Express, located at 9682 US-36 in Avon, Indiana, is part of a well-known national chain of Chinese restaurants operating within the Chinese Restaurant category. Panda Express is generally recognized for offering a fast-casual dining experience, providing a variety of American-Chinese cuisine in a buffet-style service line where customers can select their entrees, sides, and appetizers. It typically caters to individuals and families looking for quick and convenient Chinese food options, with services often including dine-in, takeout, and potentially delivery through third-party services.

Based on the limited customer feedback available for this specific Panda Express location in Avon, the environment is not explicitly described. However, as a chain restaurant, customers can generally expect a standardized and functional setting designed for efficient service. The ambiance is usually casual and geared towards quick meals, whether dining in or taking food to go. The focus is typically on the food and the speed of service rather than elaborate décor.

The services offered by Panda Express generally include ordering at the counter, where customers can choose from a selection of pre-prepared dishes displayed along a serving line. Customers can typically select a plate, bowl, or family meal option, which includes a combination of entrees, sides like fried rice or chow mein, and appetizers such as spring rolls or cream cheese wontons. Takeout service is a significant part of their operation, allowing customers to enjoy their meals off-site. Delivery services are often available through partnerships with various food delivery platforms.

In terms of features, Panda Express is known for its popular signature dishes like Orange Chicken, Kung Pao Chicken, Broccoli Beef, and Chow Mein. These dishes are typically prepared in large quantities and kept warm for immediate service. The fast-casual model allows for quick customization of meals as customers move along the service line. However, the customer reviews provided for the Avon location raise concerns about some key features, specifically portion sizes and food safety.

One reviewer expressed dissatisfaction with the portion sizes, stating that they seem to be getting smaller while the prices have increased. This customer reported receiving a bowl with a minimal amount of broccoli and meat for a relatively high price, urging the restaurant to be less "skimpy" with their food. This feedback suggests a potential issue with value for money at this particular location.

More alarmingly, another review detailed a severe food safety concern. The customer reported biting into a "metal object" found buried in their food. They expressed extreme disappointment and concern about potential harm, especially if a child or elderly person had ingested it. This reviewer also mentioned seeing other reviews where customers had found screws and plastic in their food at the same location. Due to this experience, the customer stated they would never return and intended to report the incident to the local health department, labeling the situation as "unsatisfactory, unacceptable, unsanitary, and DANGEROUS."

Given the serious nature of the food safety allegations in one of the reviews, it is crucial for potential customers to be aware of these concerns. While the other review focuses on portion sizes and pricing, the report of finding a metal object in the food raises significant questions about food preparation and quality control at this specific Panda Express on US-36 in Avon, IN.

Currently, no promotional information specific to this Avon location is included in the provided reviews. Panda Express as a chain often offers various promotions, such as limited-time offers on certain dishes, family meal deals, or online ordering discounts. To inquire about any current promotions or special offers at the Avon location, customers can contact them directly at (317) 273-8966 or +1 317-273-8966. They may also check the official Panda Express website or third-party delivery apps for any advertised deals.

In conclusion, the limited recent customer feedback for the Panda Express located at 9682 US-36 in Avon, IN, presents significant concerns. While Panda Express is generally known as a convenient fast-casual Chinese restaurant chain, the reviews for this specific location highlight issues with potentially decreasing portion sizes relative to price and, more seriously, a reported incident of finding a metal object in the food, along with mentions of other customers finding foreign objects. Potential customers should take these points into careful consideration when deciding whether to dine at or order from this particular Panda Express location and may wish to seek more recent reviews or contact the restaurant directly to address these concerns.