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Discover Panda Express in Salem, OR: A Convenient Choice for Chinese Cuisine
  1. Chinese Food
  2. Chinese Restaurant
  3. Oregon
  4. Marion County
  5. Salem
  6. Southeast Mill Creek
  7. Chinese Restaurant in Turner Road Southeast
  8. Panda Express

Panda Express

1290 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About Panda Express

Welcome to Panda Express, a well-known chain in the Chinese Restaurant category, with a location situated at 1910 Turner Rd SE in Salem, Oregon. Panda Express offers a fast-casual dining experience, providing a convenient option for local users seeking familiar Chinese-American cuisine. This particular branch in Salem aims to deliver quick service and a range of popular dishes in a clean and accessible environment.

Based on recent customer feedback, the Panda Express on Turner Rd SE in Salem has garnered positive attention in several key areas. One of the frequently mentioned aspects is the cleanliness of the restaurant. A recent reviewer specifically noted that "everything was clean," suggesting that this location maintains a focus on hygiene and provides a pleasant dining atmosphere for its customers. This is an important factor for many diners when choosing a place to eat, and positive remarks about cleanliness can contribute significantly to a favorable impression.

The quality of the food at this Salem Panda Express has also been commended. The same reviewer who praised the cleanliness also stated that the "food was good." While "good" is a general term, it indicates that the taste and preparation of the dishes met the reviewer's expectations. This suggests that local users can anticipate a satisfying meal when visiting this location for their Chinese-American favorites.

In addition to the taste, the portion sizes at this Panda Express have been positively highlighted. The reviewer mentioned "nice size servings," indicating that customers can expect a reasonable quantity of food for their order. Generous portions contribute to the overall value of the meal and can enhance customer satisfaction. This suggests that diners are likely to feel they are getting a substantial amount of food for the price.

Panda Express is generally known for its fast service, and the Salem location appears to uphold this reputation. The reviewer specifically mentioned that the service was "fast," which is a significant advantage for individuals looking for a quick meal, whether dining in or taking their food to go. The efficiency of the service allows customers to get their food promptly, making it a convenient option for lunch breaks, quick dinners, or any time a fast meal is desired.

Furthermore, the temperature of the food served at this Panda Express has been noted as satisfactory. The reviewer stated that the food was "hot," which is crucial for the enjoyment and safety of many dishes. Serving hot food indicates attention to proper food handling and preparation, ensuring that customers receive their meals at an optimal temperature.

Interestingly, the reviewer who shared these positive experiences expressed surprise at encountering "all the bad reviews" for this particular location. They concluded that their experience was great, suggesting that perhaps the restaurant has improved or that individual experiences can vary. This highlights the importance of considering recent feedback and personal experiences when evaluating a restaurant.

In another recent review, a customer shared an experience that showcases the customer service at this Panda Express. When their paper bag tore, resulting in the loss of their food, they returned to the restaurant with the bag and receipt. The staff reportedly apologized for the incident and promptly replaced their food, this time providing a more durable plastic carry bag. This positive interaction demonstrates a willingness to rectify issues and prioritize customer satisfaction. The reviewer's gratitude and blessing further emphasize the positive resolution of the problem.

While these two recent reviews paint a generally positive picture of the Panda Express on Turner Rd SE in Salem, it is important to acknowledge the reviewer's mention of "bad reviews." Without access to these specific negative reviews, it is challenging to provide a comprehensive analysis of all customer feedback. However, the recent positive experiences highlight the potential for a satisfactory dining experience in terms of cleanliness, food quality, portion sizes, speed of service, and customer service.

As a chain restaurant, Panda Express typically offers a consistent menu across its locations, featuring popular Chinese-American dishes such as Orange Chicken, Kung Pao Chicken, Broccoli Beef, and Chow Mein. Customers can usually customize their meals with a choice of entrees, sides, and appetizers. The service model is generally counter-based, where customers place their orders and receive their food quickly, either to eat in the dining area or to take away.

Promotional information for Panda Express often includes limited-time offers, new menu items, and online ordering deals. Local users interested in any current promotions at the Salem location may want to check the official Panda Express website or app, or inquire at the restaurant directly. Chain restaurants like Panda Express frequently update their promotions, so it's always a good idea to look for the latest deals.

In conclusion, the Panda Express located at 1910 Turner Rd SE in Salem, OR, appears to offer a convenient and generally positive experience for those seeking Chinese-American fast-casual dining. Recent reviews highlight the restaurant's cleanliness, good food quality, nice portion sizes, fast and hot service, and commendable customer service in addressing issues. While some negative reviews may exist, the recent feedback suggests that this location is capable of providing a satisfying meal and a pleasant dining experience. Local users looking for a quick and familiar Chinese-American meal in a clean environment might find this Panda Express to be a suitable option.

Panda Express Location

1910 Turner Rd SE, Salem, OR 97302, USA

Customer Reviews

3.0
1290 reviews
K
Krystal Parks
Dec 24, 2024

Everything was clean, food was good, nice size servings, fast and hot! Shocked by all the bad reviews. This was a great Panda Express!

C
Christopher Allen
Oct 01, 2024

Their paper bag tore and i lost my food. I took the bag and my receipt back and they apologized and replaced my food, this time with a plastic carry bag. Thank you, God bless!

R
Riley Davis
Feb 07, 2025

Honestly go anywhere else. Bad service, small portions, and never very good quality. Half your portions compared to other local locations that will give you twice the food and it tastes better. Always pretty dirty inside and no one is very friendly at this location

H
Hank Mendenhall
May 09, 2025

WHAT IS GOING ON AT THE TURNER ROAD LOCATION IN SALEM OREGON?? HAVE YOU LOOKED AT THE GOOGLE REVIEWS FOR THIS EXACT LOCATION. SO MANY ARE ONE STAR!!! WHY OUT OF TWENTY OR MORE ONE STAR RATING REVIEWS IS THEIR ONLY ONE REPLY FROM PANDA EXPRESS. THE GIRL NAMED CYNTHIA I BELIEVE AT THE DRIVE THRU HAS AN HORRIBLE ATTITUDE. SHE ARGUES WITH CUSTOMERS AND BASICALLY SAYS YOU’RE LYING WHEN SOMETHING GOES WRONG WITH YOUR ORDER. SHE IS VERY SHORT AND SNAPPY WITH YOU AS WELL. SHE FORGETS ITEMS IN YOUR ORDER THAT YOU ALREADY REPEATED TO HER TWICE!! I WAS THERE A FEW WEEKS AGO AND ASKED AN EMPLOYEE FOR THE BATHROOM CODE AND ALL HE KEPT SAYING IS THAT HE WAS ON LUNCH AND I NEEDED TO ASK SOMEONE ELSE!! THANKFULLY ANOTHER EMPLOYEE WHO BY THE WAY WAS ALSO ON LUNCH WAS KIND ENOUGH TO GIVE ME THE CODE. SOME OF THE EMPLOYEES HERE HAVE ROTTEN ATTITUDES. THE RESTAURANT HAS DIRTY TABLES THAT NEED TO BE WIPED. YOU CAN’T EVEN GET NAPKINS EXCEPT FROM BEHIND THE COUNTER. THE PORTIONS ARE VERY SMALL UNLESS YOU’RE A FRIEND OF A WORKER. THIS LOCATION NEEDS SOME SERIOUS RESTRUCTURING AND SOME PEOPLE NEED TO BE RETRAINED ON HOW TO TREAT A PAYING CUSTOMER WHO KEEPS THE DOORS OPEN. HORRIBLE EXPERIENCE TODAY 5-8-2025 MISS ATTITUDE AT THE DRIVE THRU SAID THAT THERE WAS NO APP ORDER FOR US AND THEY FORGOT MY SAUCES FOR MY DRIVE THRU ORDER (AGAIN) WHEN I WENT INSIDE TO GET THEM THERE SAT MY APP ORDER RIGHT IN PLAIN SIGHT AND WHEN I ASKED ABOUT IT THE GUY JUST HANDED IT TO ME ALONG WITH A CRAPPY ATTITUDE. THIS PLACE IS GOING IN TO THE TANK. THE MANAGER OF THIS LOCATION NEEDS TO WAKE UP.

J
Jessica Vickstrom
Oct 28, 2020

More concerned with making sure Drive-thur has their food even if you ordered before the last car in DT. Slow, rude little girls taking orders, serving portions small and cold. They serve up everything even if waiting 10+ min on an entrée. Then bag the order wrong. Serving plate i had to physically remove from my bag as I checked it before leaving the store. I got a single serving and pd for double HWS. I think I would rather drive to west Salem or Keizer Station to get Panda from now on. What a continuing disappointment at this location.

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