Panda Express

Welcome to Panda Express, a popular Chinese restaurant located at 2275 SE Tualatin Valley Hwy in Hillsboro, Oregon. As a well-recognized establishment in the Chinese restaurant category, Panda Express offers a familiar menu of American Chinese cuisine, providing convenient options for both dine-in and takeout. Known for its quick service model and a variety of entrees and sides, Panda Express aims to cater to individuals and families seeking a fast and satisfying meal.

Location and Contact Information:

Panda Express is situated at the following address:

2275 SE Tualatin Valley Hwy,
Hillsboro, OR 97123, USA

For inquiries or to place an order, you can contact them via phone at:

Phone: (503) 693-1980
Mobile Phone: +1 503-693-1980

Services Offered:

Panda Express typically operates as a fast-casual Chinese restaurant, offering both dine-in and takeout services. Customers can visit the location to enjoy their meals on-site or place orders for pickup to eat elsewhere. The service usually involves a cafeteria-style line where customers select their entrees and sides. While delivery options are not explicitly mentioned in the provided reviews, Panda Express often partners with third-party delivery services. Local users interested in delivery should check with these platforms or inquire directly with the restaurant.

Features and Menu Highlights:

Panda Express features a consistent menu across its locations, offering a range of American Chinese dishes. Some of their popular items include:

• Orange Chicken: Crispy battered chicken wok-tossed in a sweet and tangy orange-flavored sauce, a signature dish.
• Kung Pao Chicken: A savory and slightly spicy stir-fry with chicken, peanuts, vegetables, and chili peppers.
• Broccoli Beef: Tender slices of beef and fresh broccoli florets tossed in a flavorful ginger-soy sauce.
• Sweet Fire Chicken Breast: Wok-tossed chicken with a sweet and spicy sauce, bell peppers, onions, and pineapple chunks.
• Honey Walnut Shrimp: Lightly battered shrimp coated in a sweet honey sauce and topped with candied walnuts.
• Chow Mein: Stir-fried soft wheat noodles with vegetables, often available with different protein options.
• Fried Rice: A classic dish made with rice, eggs, peas, carrots, and usually includes soy sauce and your choice of protein.
• Super Greens: A healthier side option featuring a mix of broccoli, kale, and cabbage.
• Spring Rolls and Egg Rolls: Crispy appetizers with vegetable or meat fillings.

Panda Express also offers a selection of sides, including white steamed rice, brown rice, and various noodle dishes. Family meal options and catering services are often available for larger groups.

Environment:

One positive review mentioned a welcoming atmosphere and feeling taken care of, suggesting a pleasant environment for customers. Another review, while focusing on a negative service interaction, noted liking the atmosphere. Typically, Panda Express restaurants have a casual and brightly lit setting, designed for quick service and comfortable dining.

Customer Feedback and Considerations:

The available customer reviews for this Panda Express location in Hillsboro present contrasting experiences primarily related to customer service. One reviewer had an exceptionally positive experience, specifically highlighting a staff member named Lacy who was patient, ensured the food was fresh, and made them feel welcomed and well-cared for. This suggests that some staff members at this location provide excellent customer service.

However, another customer reported a negative service interaction with a staff member named Muhandiramge. This review detailed issues such as a lack of communication, perceived irritation, and unwelcoming behavior. The customer felt like they were bothering the staff member, particularly when waiting for fresh orange chicken, paying with a $100 bill, and requesting sauces and chopsticks. This negative experience significantly impacted the customer's overall impression, despite acknowledging that the food was good and liking the atmosphere. The stark contrast between these two service experiences indicates potential inconsistencies in customer service at this location.

Local users considering this Panda Express should be aware that while some staff members may provide outstanding service, as highlighted in the positive review, there is also a possibility of encountering less satisfactory service, as detailed in the negative review. The food itself seems to be generally well-regarded, aligning with the typical Panda Express offerings, and the atmosphere is also mentioned positively by one reviewer.

Promotional Information:

As a large national chain, Panda Express frequently offers various promotions and special deals. These can include limited-time menu items, discounts on family meals, online ordering specials, and rewards programs. To stay updated on the latest promotions at the Hillsboro location, it is recommended to:

• Check the official Panda Express website or app.
• Follow Panda Express on social media platforms.
• Inquire directly with the store staff when visiting or calling to place an order.

Keep an eye out for seasonal promotions or special offers that might enhance your dining experience and provide better value.

In Conclusion:

Panda Express in Hillsboro offers a convenient option for those seeking familiar American Chinese fast food. The food quality appears to be consistent with the national chain, and the atmosphere is generally liked. However, customer service experiences seem to vary, with one customer reporting exceptional service and another detailing a negative interaction. Local users should be aware of this potential inconsistency in service. As a national chain, Panda Express often has ongoing promotions, so checking their official channels for deals is advisable. Overall, this location provides the standard Panda Express menu and a generally pleasant atmosphere, but service quality might be a factor to consider.