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Panda Express - Portage Chinese Fast Food
  1. Chinese Food
  2. Chinese Restaurant
  3. Michigan
  4. Kalamazoo County
  5. Portage
  6. Crossroad Park
  7. Chinese Restaurant in South Westnedge Avenue
  8. Panda Express

Panda Express

778 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 9:00 AM - 10:30 PM
Saturday, 9:00 AM - 10:30 PM
Sunday, 9:00 AM - 10:30 PM

About Panda Express

Panda Express, located at 5811 S Westnedge Ave, Portage, MI 49002, offers Chinese fast food. You can contact them at (269) 218-9090 or +1 269-218-9090.

Based on customer reviews, the Panda Express location in Portage has received significant criticism regarding the quality of its food and service. Customers frequently report incorrect orders, including missing items and incorrect food preparation.

There are concerns about the freshness and quality of the food, with descriptions of dishes appearing poorly prepared and unappetizing. One customer reported finding a large piece of plastic in their food, raising serious safety concerns.

The service is described as generally mediocre, with some employees appearing indifferent and unhelpful. While a few employees are noted for their helpfulness, the overall impression is that the service is lacking.

Customers who ordered through delivery services, like DoorDash, have also reported issues with food quality, although they acknowledge that delivery may impact freshness.

The general consensus is that this location is disappointing compared to other Panda Express locations, with consistent issues contributing to its low rating.

Panda Express Location

5811 S Westnedge Ave, Portage, MI 49002, USA

Customer Reviews

3.0
778 reviews
K
Kaela Harvey
Feb 25, 2025

I ordered through doordash, so I know the food isn't going to come super fresh but what is this. First offz I ordered half white rice and half fried rice. I only got fried rice. Second, why does the walnut shrimp look like that? I'm guessing that's the honey sauce but I've gotten this several times and it's never looked like that. It almost looked like melted cheese and the shrimp is so pale. And the cheery on top is I didn't get my fortune cookie. I've only been here a couple times and each time my order is wrong in some way and even when I go there myself the food isn't fresh. You can tell they just threw this together. The service is always mid, like they don't really care and they just want you to go away. Some employees are great and helpful though, so it's not all bad. This is the closest one to me and I wish it was better. I guess there's a solid reason it's only 3 starts. Disappointing cause I usually enjoy other locations. 😢

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High Vybz
Feb 19, 2025

Usually the best spot for me and my wife but lately i don’t even know what to say and this experience recently kinda sad that I found a huge plastic piece in my food and luckily I super observe what I’m eating and caught it before I could choke or something only reason I’m writing a review is because I live far out from Panda Express wife just works in the area.

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Cole Thomas
Apr 04, 2025

I just moved to the area and haven't had Panda Express for years due to having a bad experience. I was hungry and needed something quick. I gave it a try and boy was I impressed. Thank you to everyone for your amazing service and quality of food. I will be back for sure.

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CN Tortellini
Dec 01, 2024

No complaints. Standard Panda. Staff were friendly and attentive. Food was tasty. They had Beyond Orange Chicken!

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Cristiano Ferrari
Aug 24, 2024

We had great, friendly, kind and professional service by Caila, Lunch was excellent, vegetables perfectly cooked, all at the perfect temperature. Beef and chicken were really very good but the honey shrimp were outstanding.

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