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Explore Panda Express: Your Local Chinese Restaurant in Houston
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  4. Harris County
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  6. Chinese Restaurant in South Sam Houston Parkway East
  7. Panda Express

Panda Express

523 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:30 AM - 10:00 PM
Wednesday, 9:30 AM - 10:00 PM
Thursday, 9:30 AM - 10:00 PM
Friday, 9:30 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 9:30 AM - 10:00 PM

About Panda Express

Welcome to Panda Express, a well-known Chinese Restaurant located at 4041 S Sam Houston Pkwy E in Houston, TX. As a fast-food chain, Panda Express offers a convenient option for those seeking quick and readily available Chinese cuisine for both takeout and dine-in.

Customer experiences at this Houston location appear to be somewhat varied. While some patrons have reported positive experiences with quick service, accurate orders, and satisfying food quality, others have expressed concerns regarding customer service and food freshness, particularly close to closing times. One customer detailed a negative experience involving a long wait, depleted food options, and receiving food that was not fresh after a significant wait.

On a more positive note, another customer highlighted a particularly pleasant experience with the customer service provided by a staff member named Ms. Sovatta. This review praised her friendly and helpful demeanor, noting it as a significant reason for a return visit. This suggests that while experiences may vary, positive and commendable customer service can be a feature at this location.

Another reviewer mentioned a quick and efficient visit around 8 pm, noting the absence of a wait and satisfaction with the portion size, taste, and temperature of the food. This indicates that during certain times, customers can expect a smooth and enjoyable experience.

In summary, Panda Express offers a readily accessible option for Chinese fast food in Houston. While some inconsistencies in food freshness and service have been reported, positive experiences, particularly regarding friendly and efficient service from certain staff members, also occur. It's advisable to consider the time of your visit, as experiences may differ.

Panda Express Location

4041 S Sam Houston Pkwy E, Houston, TX 77047, USA

Customer Reviews

3.0
523 reviews
K
KingCoby 713
Mar 06, 2025

The disrespect to customers that are waiting inside of the lobby to be served is super disrespectful. I was standing there waiting to make my order. I seen him getting very low on items, and I was standing there waiting and waiting until they ran out of everything right before my eyes and after waiting 15 minutes, they told me to wait for other fresh food would take about seven minutes Because they were gonna close the inside of the lobby, which was Very unscrupulous because I was already inside of the restaurant, waiting to be served so after spending a little over $13, you guessed it the food was not fresh at all and a waste of my money. It’s understandable that you’re about to get ready to close the lobby. What’s your drive-through is about to close? It’s very unacceptable to not continue putting out fresh food as long as the restaurant is open thank you panda express for the way I was treated as a valued customer.

A
Angelica Creations
Nov 05, 2024

This location is normally a hit or miss. The last few times I came, it was okay. But today was a good day! I was able to get in and out. Went around 8 pm and was able to go straight to the ordering menu. There wasn't a wait at all. The portion size, taste, and temperature of the food were on point. The reason for my review is that the customer service was wonderful. Ms. Sovatta was so nice. Her bright and beautiful spirit was just a good way to end my day. She greeted me and asked if I needed to add any additional items to my order. Asked if I wanted any condiments and thanked me for being a valued customer. Just the little bit that she did in a short period of time was a great way to end my night from a hard day at work. For Ms. Sovatta positive attitude alone is one of the main reasons I will come back to this location. Job well done. We need more people like her.

E
Eunice Davis
Apr 02, 2025

first time eating here it was surprisingly good....my sugar was low so I stopped here to grab something I ate the shrimp and steak bowl with rice it was food I was surprised to see fresh green beans and even spices.....plus a large water so refreshing it made me feel so much better...I would come back.

N
Nomi Malone
Apr 16, 2022

1. All I want to say is Gracie was wonderful I watched her take her gloves off after serving someone with the other glove she had on she proceeded to wash her hands after washing her hands to put on more gloves to prepare my food food that I ordered was great the rice with little hard and old I asked for two separate containers the plates rather I do my best and you're the first location that has ever given me my cleats with no problem why separating them that way and not trying to force me to get them in a red box Gracie stay did she believe in giving the customer with a customer asked for. 2. There was a gentleman that was cleaning a Lobby and cleaning the windows he had blue gloves on the gentleman was noted as going outside with those same gloves on after grabbing someone food that he was cleaning the lobby with blue gloves on after he grab someone fool with those same gloves on and proceeded to give them their food within the same gloves on after he came back inside from giving that person that food he continued to clean with him saying gloves on you have to remember to change your gloves as much as often. 3. I want so much to give you a higher star before the issue with the glove not being changed and employees not washing hands in the middle of changing gloves and the fried rice is kind of hard so therefore I cannot give you a higher store I'm willing to give you another chance to see if everything is going to go accordingly on my next return

M
Molly Kang
Dec 24, 2024

Honestly, the best Panda we've been to in a LONG time. The drive through was lightening fast and the food was fresh. We'll definitely be back!

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