Panda Express

Eh, the chow mein was tasty enough, but it was 3/4 cabbage and 1/4 noodle. I'd take my money elsewhere next time. Still hungry.

My friends and I had our dinner in this Panda Express located inside Fashion Center at Pentagon City. We took family set that cost more tha $70 and selected 5-6 items: Prawn, Chiow Mein, fried rice, vegetables with soft drinks. Food was good. The place was crowded and we sat in the common space for food. Serve was good but slow.

Got takeout today as part of a T-Mobile Tuesdays promotion and the lady at the counter was extremely rude to me and kept repeating that only one of my two orders (that my brother and I ordered separately because I paid with two different cards but both orders were under my name for pickup). She refused to hand me my second order. She forced me to show her my order history which I did and I went back and forth on showing her both orders and she still refused saying I was lying. Unfortunately, this is a norm at this Panda. I actually used to work at Panda Express at my first job in one of the highest ranked locations in Texas. We would make fresh batches of food every 2-3 minutes during heavy traffic hours. The mall this Panda is at is always busy, and Panda always has a line. However, their quality is AWFUL and this location should be evaluated and put under new management with new staff. Food quality: 1. Food is always soggy x3 amounts of vegetable over the meat ratio, which isn’t the standard for other Panda’s. I’ve gotten food poisoning from this one at least once to the point where I avoid this location. The quality is far below Panda Express standards. THE SERVICE: AWFUL! No one that is there wants to work there. The DMV doesn’t have the best customer service, but for a busy mall you would at least expect a bit of humility from the employees. Online order pickup is a mess because the employees just tell you to get in line and cause havoc with other customers already in line and embarrass you in front of them even after you tell them online order more than three times. They are so condescending and not properly trained. They don’t really seem to follow health protocols as I’ve seen their surface counters dirty many times and employees not washing their hands every so often after touching new things. When I worked at Panda, I washed my hands so often that they would crack because how on top of higiene the manager there was. Avoid this Panda if you can. If you can’t, expect to be treated poorly and low quality food.

I came here after it hadn’t been long open so my food was fresh. Definitely is somewhat busy considering its location in the mall, so expect a lot of foot traffic. Overall it was no different than any over Panda Express. When I’m in the area I’ll grab some but I wouldn’t go out my way for it

Crap food with and even crappier attitude. The ladies there at 8 on April 1st 2025 only cared about wrapping up the day. They were screaming at each other, didn’t have toothpicks for me to take a sample, they gave me ice in the tiniest cup possible, no hello, no good evening, thank you. Terrible service.