Panda Express

Welcome to Panda Express, a well-known establishment in the Chinese Restaurant category, located at 255 Soscol Ave in Napa, California. As a popular choice for fast-casual Chinese American cuisine, Panda Express offers a convenient option for individuals and families seeking a quick and satisfying meal. You can reach this Napa location at (707) 258-0202 or their mobile number +1 707-258-0202 for inquiries or to place an order.

Based on recent customer feedback, Panda Express in Napa is recognized for its ability to prepare food fast and fresh. This efficiency makes it a go-to option for those looking for a quick meal without compromising on the perceived quality of the ingredients. The speed of service is a notable aspect for many customers who are on the go or have limited time.

One customer frequently purchases the family meal option, highlighting its value despite a perceived increase in overall cost. While acknowledging the rising prices, they still find the family meal to be a worthwhile purchase. However, this reviewer also pointed out an inconsistency in the portion sizes, particularly concerning the shrimp, for which an extra charge is incurred. They noted that while the boxes used to be generously filled, they now often barely reach the top, and the shrimp portions, in particular, seem sparse. This suggests a potential issue with portion control or a change in the quantity of certain premium ingredients.

The same reviewer also mentioned a change in the preparation of the teriyaki chicken. According to their observation, the dish has become "way more fatty," which, when combined with the sauce, results in a "slimy" texture. This indicates a potential shift in the recipe or cooking method for one of their popular menu items, which may not be favorable to all long-time customers.

On a more positive note, Panda Express in Napa receives commendation for its great service. One customer shared a recent experience where a server offered them a small drink while they waited for their mobile order, even though they had arrived early. This proactive gesture suggests a team that is attentive to customer wait times and willing to go the extra mile to ensure a positive experience. The reviewer explicitly mentioned that "you can tell the team cares about their timely service," reinforcing the notion of efficient and considerate customer interaction.

The availability of mobile ordering is also a feature of Panda Express that caters to customers seeking convenience. The ability to place an order ahead of time and pick it up can save time and streamline the dining experience. However, it's worth noting the earlier review from another Panda Express location regarding discrepancies with mobile order ready times, though this specific Napa location received positive feedback in this regard.

In summary, Panda Express in Napa offers a fast and fresh option for Chinese American cuisine, with their family meal often being considered a good value despite increasing prices. The service at this location is generally well-regarded, with staff noted for their attentiveness and care for timely service, particularly for those using the mobile order system. However, potential customers should be aware of feedback regarding changes in the teriyaki chicken preparation and possible inconsistencies in the portion sizes of premium items like shrimp. As a popular chain restaurant, Panda Express in Napa likely offers a consistent menu of familiar dishes, making it a reliable choice for those seeking a quick and convenient Chinese-inspired meal. For more information or to place an order, you can contact them at (707) 258-0202 or visit their location at 255 Soscol Ave.