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Panda Express: A Chinese Fast-Food Option in San Diego, CA
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. San Diego County
  5. San Diego
  6. Egger Highlands
  7. Chinese Restaurant in Saturn Boulevard
  8. Panda Express

Panda Express

177 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:00 AM - 10:30 PM
Wednesday, 9:30 AM - 10:30 PM
Thursday, 9:30 AM - 10:30 PM
Friday, 9:30 AM - 10:30 PM
Saturday, 9:30 AM - 10:30 PM
Sunday, 10:00 AM - 10:30 PM

About Panda Express

Welcome to Panda Express, a well-known chain of Chinese fast-food restaurants, with a location at 635 Saturn Blvd, San Diego, CA 92154, USA. As a Chinese restaurant in the fast-food category, Panda Express offers a quick and convenient option for those seeking Chinese-inspired cuisine in the San Diego area. You can reach this specific location by calling (619) 786-8901 or their mobile number +1 619-786-8901 to inquire about their menu, hours, and ordering options.

Based on recent customer reviews, the experience at this particular Panda Express location appears to be significantly negative, with concerns raised about food quality, freshness, and service. One reviewer expressed extreme dissatisfaction with their "Popcorn orange chicken" order, stating that it consisted mainly of tiny pieces with excessive sauce, breading, and oil, and very little chicken. This customer also reported feeling sick after consuming the meal, indicating a severe issue with the food's preparation and potentially its quality.

Another customer, who decided to try this Panda Express despite seeing negative reviews, also reported a disappointing experience. They noted that the food was neither fresh nor hot, even though the restaurant had only been open for an hour at the time of their visit. This suggests potential issues with food preparation timing or holding practices. The reviewer also mentioned being greeted with a "low voice," indicating a lack of enthusiasm in the customer service. Furthermore, they observed a limited selection of sides, with only orange chicken and kung pao chicken being available. This restricted menu could be a concern for customers looking for more variety.

Adding to the negative feedback, this reviewer described the area where this Panda Express is located as "bad and sketchy," which might influence some customers' decisions to visit. The reviewer strongly recommended that this location be placed under new management and that the staff receive retraining, highlighting significant issues with the overall operation.

Given the overwhelmingly negative nature of these recent reviews, it is difficult to ascertain positive aspects of the environment, services, or features of this specific Panda Express location based solely on this feedback. The comments primarily focus on poor food quality, lack of freshness, limited menu options, and subpar service.

Typically, Panda Express restaurants are known for a fast-casual dining environment with a service line where customers can select their entrees, sides, and appetizers. The food is usually displayed in warming trays. However, the review mentioning food that was not hot suggests that these standard practices might not be consistently followed at this location. Panda Express generally offers a variety of popular dishes such as orange chicken, kung pao chicken, broccoli beef, and chow mein, along with sides like fried rice and steamed vegetables. However, the limited side options reported by one reviewer indicate that the usual menu might not be fully available at this San Diego location.

Features of Panda Express as a chain often include quick service, a recognizable menu, and affordability. They typically offer both dine-in and takeout options. However, the negative reviews for this specific location call into question the quality and execution of these features. There is no promotional information available in the provided reviews, and given the focus on negative experiences, it is unlikely that customers would be highlighting any special offers.

For local users in the San Diego area, particularly those near Saturn Boulevard, these recent reviews paint a concerning picture of the Panda Express at this address. The feedback suggests significant issues with food quality, freshness, limited menu options, and poor service. Potential customers might want to exercise caution or consider these experiences before deciding to visit this location. If one is a fan of Panda Express in general, it might be prudent to consider other locations in the San Diego area that may have more positive recent feedback.

In conclusion, the Panda Express located at 635 Saturn Blvd in San Diego, CA, has received recent negative reviews citing poor food quality (including issues with the preparation of their orange chicken), lack of freshness, limited menu options, and subpar customer service. One reviewer also described the surrounding area as "bad and sketchy." Based on this limited but strongly negative feedback, potential customers may want to approach this location with caution. For more information on their menu, hours, and any potential improvements in service or food quality, it is advisable to contact the restaurant directly at (619) 786-8901 or +1 619-786-8901. However, the current online feedback does not provide a positive outlook for this particular Panda Express.

Customer Reviews

3.0
177 reviews
B
Bob Pa
Mar 26, 2025

Popcorn orange chicken. They should call it, they gave me two servings of nothing but tiny pieces with no chicken, I got sick after eating here because it was all sauce and breading, and oil, no chicken… where did the chicken go?????

Q
Quintin Denson
Nov 27, 2024

After seeing the reviews I still thought I give them a try because I was in the mood for Panda Express and everyone deserves a second chance… I notice the food wasn’t fresh nor hot being open only a hour. They greeted me with a low voice. This place had no other sides but orange chicken and kung pao this Panda Express is in a bad and sketchy area and sucks it needs to be under new management and everyone needs to be retrained!!!

D
Daniela Castellon
Dec 20, 2024

I purchased an item as I felt the importance to use the restroom and felt bad just using it without buying something. No one could hand me a single roll of toilet paper, and there weren’t many customers. I don’t think it’s that difficult to have someone else on the team hand a customer toilet paper. I waited for around 10 mins and had to just leave at that point. My bladder will be affected by this.

E
Eusta Quio
Jan 25, 2025

Maya was great. Greeted everyone. She was pleasent and working hard. Multi tasking as she took orders. As i checked out i can tell the team in this establishment is great. Good leadership.

M
Michelle
Feb 11, 2025

Bryan was very polite! Helped and greeted everyone with a good attitude. Everyone looked hard working, food is always hot and good, will come again! :))

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