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Explore Panda Express: Fresh American-Chinese Cuisine in Santa Rosa
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Panda Express

458 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:30 AM - 10:00 PM
Wednesday, 9:30 AM - 10:00 PM
Thursday, 9:30 AM - 10:00 PM
Friday, 9:30 AM - 10:30 PM
Saturday, 9:30 AM - 10:30 PM
Sunday, 9:30 AM - 10:00 PM

About Panda Express

Welcome to Panda Express, a familiar and widely recognized name in American-Chinese fast food, conveniently located at 2020 Santa Rosa Ave, Santa Rosa, CA 95407, USA. Situated in one of Santa Rosa's most popular shopping centers, near Costco, Ulta Beauty, Target, and various other affordable dining options, this Panda Express branch offers a convenient stop for those seeking a quick and satisfying meal. You can reach them for inquiries or to place an order by calling (707) 573-6886 or their mobile number +1 707-573-6886. As a well-established chain, Panda Express in Santa Rosa provides both dine-in and takeout services, catering to individuals and families looking for readily available and tasty Americanized versions of classic Chinese dishes.

Based on customer reviews, the environment of this Panda Express location in Santa Rosa offers some appealing features. Notably, it boasts a "very nice outdoor seating area." While this seating is not exclusively for Panda Express customers and is shared with other establishments in the busy shopping center, it provides a pleasant option for enjoying your meal outdoors on a nice day, provided tables are available. Inside, while not specifically described in detail, Panda Express restaurants typically offer a clean and functional fast-food dining area designed for quick and casual meals. The recent positive mention of the outdoor seating enhances the overall appeal of this location for those who prefer to dine al fresco.

In terms of services, Panda Express in Santa Rosa offers the standard fast-food model with a service line where customers can select their desired entrees, sides, and appetizers. Takeout service is also readily available for those who prefer to enjoy their meals elsewhere. As part of a large chain, they likely have efficient processes in place to handle orders quickly. One reviewer specifically praised the freshness of the food at this particular location, setting it apart from their experiences at other Panda Express branches. This suggests a focus on maintaining food quality. While delivery service is not explicitly mentioned in the provided reviews, customers interested in this option may want to check with third-party delivery platforms that often partner with large restaurant chains like Panda Express. Additionally, one review highlighted the exceptional customer service provided by a staff member named Jerrod, indicating that the staff at this location are not only efficient but also capable of providing positive customer interactions.

The features of Panda Express revolve around its menu of Americanized Asian fast food, drawing inspiration from the flavors of cities like Hong Kong, Beijing, and Sichuan. Despite being adapted for American tastes, they reportedly use 8-pound woks to maintain a degree of authenticity in their cooking methods. A significant feature of the Panda Express brand is their increasing focus on health and dietary considerations. They have already eliminated high-fructose corn syrup from their food and have a stated goal to further reduce sodium, sugars, and artificial colors and flavors by 2025. For customers with specific dietary needs, their website is noted for being "beautifully organized" and includes a chart detailing allergens in their various dishes. They even offer a unique feature on their website: 30-minute recipe recommendations that incorporate their food. This demonstrates a broader engagement with their customer base beyond just selling meals. For those with vegetarian preferences, Panda Express offers options such as vegetables, chow mein, fried rice, white rice, and veggie spring rolls. A popular limited-time offering mentioned is their "firecracker shrimp," which is described as "so tasty." This suggests that they do introduce seasonal or limited-availability items to their menu.

Panda Express also positions itself as a kid-friendly restaurant. They have a children's menu designed with appropriate portion sizes. Furthermore, they have a philanthropic program that donates money to underserved youth, indicating a commitment to community support beyond just serving food. The location in Santa Rosa is also noted for its accessibility, with "parking everywhere including wheelchair accessible parking." However, due to its location in a busy plaza, customers are advised to be cautious while driving around the potentially tight parking areas.

Regarding promotional information, the provided reviews do not detail any specific ongoing promotions at this Santa Rosa location. However, Panda Express as a chain frequently offers limited-time promotions, seasonal dishes like the firecracker shrimp, and various online or in-app deals. Local users in Santa Rosa interested in saving money or trying new items are encouraged to check the official Panda Express website or app for the latest promotions and offers. They may also have special family meal deals or bundled options available. Keeping an eye on their website or social media channels would be the best way to stay informed about any current promotions.

For local residents of Sonoma County and visitors alike, the Panda Express located at 2020 Santa Rosa Ave offers a convenient and accessible option for American-style Chinese fast food. Its location within a major shopping center provides easy access for those already in the area. The presence of a nice outdoor seating area is a bonus for pleasant weather. The brand's increasing focus on health and transparency regarding allergens, along with vegetarian options and a kid-friendly approach, broadens its appeal. The positive mention of fresh food at this specific location is a significant advantage. While it's understood that Panda Express offers Americanized cuisine, the overall positive experiences reported by customers, including efficient service and a particularly helpful staff member, make this Santa Rosa branch a favorable choice for a quick and satisfying meal. Remember to check their website or app for any current promotions or limited-time offerings.

In conclusion, the Panda Express at 2020 Santa Rosa Ave in Santa Rosa, CA, provides a convenient and accessible option for American-Chinese fast food. Its location in a busy shopping center, coupled with features like outdoor seating, a focus on health initiatives, allergy information, vegetarian choices, and a kid-friendly approach, makes it a versatile choice for various diners. The positive feedback regarding the freshness of the food at this specific location and the efficient, friendly service further enhance its appeal. Local users are encouraged to explore their menu and check for any ongoing promotions for a satisfying and convenient meal.

Panda Express Location

2020 Santa Rosa Ave, Santa Rosa, CA 95407, USA

Customer Reviews

3.0
458 reviews
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Steve Crick
Mar 15, 2025

It's panda express it's not the best Chinese food but u know that going in. But it was actually pretty good today. I got the teriyaki chicken, honey shrimp and the Beijing beef. Got lucky today last time I went it wasn't good

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Angie Garcia
Feb 28, 2024

Placed on Santa Rosa Avenue, this Panda Express location is right in the middle of one of the most popular shopping centers in town. It’s by Costco, Ulta Beauty, Target and plenty of other affordable restaurants. They have a very nice outdoor seating area. It’s not designated just to Panda Express, but if it’s a nice day and tables aren’t taken it’s always an option. As we know Panda Express is an Americanized Asian fast food restaurant. The Asian aspect of their taste inspires from cities like Hong Kong, Beijing, and even Sichuan. They also do use woks that are 8 pounds to keep the authenticity. They’ve upped their care for health as they now have no food with high-fructose corn syrup and by 2025 they plan to cut even more sodium, sugars, and artificial colors and flavors. Their website is beautifully organized. On there they have a chart for those who have specific allergies. They even have a page with 30-minute recipe recommendations using their food! They only have their firecracker shrimp for limited times, but it is so tasty! This specific Panda Express has fresh food unlike other ones I’ve been too. They do vegetarian options like vegetables, chow mein, fried and white rice. Even veggie spring rolls. Panda Express is kid friendly not just because they have a kids menu to fit their size, but they even have a program where they donate money to undeserved youth. The workers here are youthful and efficient. I want to comment specifically on a worker named Jerrod. His customer service was exceptional and he definitely knows how to make sure that his customers are happy! Management, I hope you make him employee of the month! Since it’s such a busy plaza there’s parking everywhere including wheelchair accessible parking. Just be careful driving around since it can get pretty tight. Overall to the beautiful people of Sonoma county and visitors abroad, I can tell you this is my favorite Panda Express in Santa Rosa!

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Nov 14, 2024

I usually don’t do this but this time I had enough, Every time the I order something online always gets messed up either is missing or they give me the wrong item, I ordered walnut shrimp and got chicken,

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Guillermo Guido
Mar 10, 2025

Ordered food from the app and when I got it, it had the wrong items. Also there were like 4 pieces a seasoned chicken only. Payed more for less.

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Gen Medina (Gen)
Jul 05, 2023

I'm not typically one to complain but Umm, I should have looked at the bowl before I took off because I hit the bottom of the bowl in one fork full. The food didn't even touch the lid. 🙃🙃🙃 Unacceptable, will not be returning.

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