Panda Express

This introduction focuses on Panda Express, a Chinese restaurant located at 255 Robert C Daniel Jr Pkwy Ste B, Augusta, GA 30909, USA. As a well-known chain within the Chinese Restaurant category, Panda Express can be contacted at (706) 481-1920 or via their mobile number +1 706-481-1920. This overview aims to provide an objective assessment of this specific location based on recent customer feedback available online.

The limited customer reviews available for this Augusta location of Panda Express paint a concerning picture regarding the quality and consistency of their food. Both reviews express significant dissatisfaction with their recent orders, highlighting issues with taste, preparation, ingredient accuracy, and portion sizes.

One customer described their food as "terrible," providing specific examples of the problems they encountered. The orange chicken was reported to be "sour asfc" (as a strong expletive), indicating a significant issue with its flavor and suggesting potential spoilage or incorrect preparation. The fried rice was criticized for being "literally just white rice with vegetables," lacking the typical egg and other ingredients that characterize fried rice. Additionally, the lo mein noodles were described as "really skinny and crunchy," suggesting they were either undercooked, of poor quality, or stale. Based on this experience, the customer gave a rating of "0/10" and explicitly stated, "DONT recommend." This strongly negative feedback indicates a severe lack of satisfaction with the food quality across multiple dishes in their order.

Another customer ordered a "bigger plate" featuring black pepper angus beef, firecracker shrimp, and black pepper chicken. Their experience was also highly disappointing, beginning with the observation that "the box itself is small than the usual box I got over the states." This suggests that the portion sizes at this particular location might be smaller than what customers have come to expect from other Panda Express restaurants. Further disappointment followed upon opening the box, as the chow mein was described as "plain without vegetables," a significant deviation from the standard preparation of this dish. The firecracker shrimp was reported to have "no beans," indicating a missing ingredient that is typically part of this entree. Most concerningly, the black pepper chicken was deemed "the worst," with complaints that "there’re no celeries, and chicken was super small like minced and not fresh." This detailed critique points to multiple issues with the preparation and quality of this dish, including missing vegetables and the use of what appeared to be low-quality, processed chicken.

Based on these two negative reviews, it is difficult to ascertain any positive aspects regarding the food quality or preparation at this Augusta location of Panda Express. The feedback consistently highlights issues with taste, missing ingredients, incorrect preparation, and potentially smaller portion sizes compared to expectations. These are fundamental aspects of a restaurant experience, and the reported failures raise significant concerns for potential customers.

Information regarding the restaurant's environment or ambiance is not provided in these reviews. As Panda Express is typically a fast-food chain with a casual and functional setting, it is likely that this location follows a similar model. However, the customer feedback focuses solely on the food itself.

In terms of services, Panda Express is known for offering quick service, takeout, and potentially some limited dine-in options depending on the location. Delivery services are often available through third-party platforms. The reviews provided do not specifically mention the service experience beyond the issues with the food received.

Features of Panda Express as a chain generally include a standardized menu with popular dishes like orange chicken, various rice and noodle options, and combination plates. However, the negative reviews suggest that the quality and preparation of these standard items at this Augusta location may not meet typical expectations. The "bigger plate" option mentioned in one review indicates a tiered pricing and portion size system, which is a common feature of Panda Express.

No promotional information, discounts, or special offers specific to this Augusta location are mentioned in the provided reviews. Panda Express as a brand often has national or regional promotions, which customers might be able to find on their official website or in-store.

In conclusion, the recent customer reviews for this Panda Express location in Augusta, GA, raise significant concerns about the quality and consistency of their food. Issues such as sour orange chicken, plain fried rice, unusual lo mein, missing ingredients in entrees, and the use of what appeared to be low-quality chicken have been reported. Additionally, one customer noted potentially smaller portion sizes compared to other locations. These negative experiences suggest that local users might want to approach this particular Panda Express with caution and consider these recent issues when making a dining decision. While Panda Express is a well-known brand, the feedback indicates that the quality at this specific Augusta location may not be up to par with expectations. Potential customers might want to consider these recent reviews or perhaps try a small order initially to assess the current food quality for themselves.