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Explore Panda Express in Parma, OH
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  3. Ohio
  4. Cuyahoga County
  5. Parma
  6. Chinese Restaurant in Ridge Road
  7. Panda Express

Panda Express

929 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 10:00 AM - 10:00 PM

About Panda Express

Panda Express is a Chinese Restaurant located at 6895 Ridge Rd, Parma, OH 44129, USA. As a well-known chain of Chinese restaurants, this location provides local users with options for enjoying Chinese-American cuisine through services like takeout and dine-in.

Customer reviews present mixed feedback on this Parma location. One customer expressed a love for the orange chicken but noted a recurring issue with the chow mein, stating an increasing amount of greens that were not palatable. This suggests potential inconsistency in the preparation of certain dishes.

Another customer shared a negative initial experience regarding customer service upon entering the establishment, noting a lack of greeting from multiple staff members, including the manager. However, this reviewer strongly praised the food quality, describing it as "AMAZING." Despite the excellent food, the poor initial service left them questioning whether they would return. They did highlight one employee, Antonia, who provided exceptional service, including offering a taste test of a new beverage, which they ended up purchasing. This suggests that while some staff members may not be attentive, others provide excellent service.

Panda Express in Parma can be reached at phone number (440) 888-7979 or mobile phone +1 440-888-7979. Based on the available feedback, features of this restaurant include well-regarded dishes like the orange chicken, although consistency in side dishes like chow mein may vary. The service experience appears to be inconsistent, with some staff being inattentive while others, like Antonia, provide outstanding customer care. The review indicates that dine-in is an option, although the primary focus of the feedback is on the food and service interactions. No specific promotional information is available from the provided text.

Panda Express Location

6895 Ridge Rd, Parma, OH 44129, USA

Customer Reviews

3.0
929 reviews
C
Christopher Long
Apr 11, 2025

I love their orange chicken. Problem is, I always get chow mein. Every time I go to this location I get more and more greens in my chow mein, and the greens frankly don't taste great. See below:

M
Melissa Gorman
Feb 11, 2025

One of my BIGGEST pet peeves is NOT being greeted when I walk into an establishment. We were NOT greeted upon walking in. I was MORE UPSET when I saw the Manager of all people walk up front and not say a word. Let me just say though TH3 FOOD WAS AMAZING!! The food can be amazing but I PROMISE if the Service Sucks why go back? This was NOT a busy time. We were the ONLY customers in line and one car on the drive thru. Out of the 3 women we had stood there and watched a totally different young lady Antonia came and helped us. 2 women had remained up front the manager Nelly was "looking" busy and that was about it!! 4 min. For 4 min we stood there without being greeted or helped. Long time when your hungry and clearly see they are not slammed. They didn't care whether we had stayed or left including the manager. Antonia was awesome. She even offered Mt husband and I a taste test of something we had not heard of which was the Refreshers. Well it is because of her that we bought one! She was so nice and polite. Definitely was the only.one who was actually friendly and like she wanted to be there. (even of she really didn't) She definitely is getting all the appreciation I can give her right here. Thank You so much Antonnia! It was because of you we didn't walk out!

D
Dina Murphy
Oct 26, 2024

MaryGrace M. is as nice as they come! This was my first time here. We will come back. The only negative for me is the fried rice had no flavor. Very bland. The blazing bourbon chicken and honey walnut shrimp are SO good! Restaurant is very clean!

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Sherelle Bailey
Apr 14, 2025

My husband and I ordered food. I had a bowl with honest sesame chicken and fried rice. This is the worst tasting panda out of the many locations I have tried. And not to mention, it was a very long piece of hair in my food. I feel disgusted.

G
Good Citizen
Mar 15, 2025

Never ordering from here again. One time I ordered food and the dasher for my got my order wrong. They gave me somebody else's order. No problem, I called and told them what happened. They told me that I would get another order delivered to me at no charge. I didn't ask for a refund. I re submitted my order on the app. I was charged and I should not have been. I got the correct order but was charged twice. Recently I made an order while their app was glitching. I ordered delivery and it the app took the order as pick up. And they most likely won't refund my money. I'm done with this place

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