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Panda Express in Lansing: A Look at Customer Experiences and Signature Dishes
  1. Chinese Food
  2. Chinese Restaurant
  3. Michigan
  4. Ingham County
  5. Lansing
  6. Chinese Restaurant in Preyde Boulevard
  7. Panda Express

Panda Express

83 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:30 PM
Tuesday, 10:00 AM - 10:30 PM
Wednesday, 10:00 AM - 10:30 PM
Thursday, 10:00 AM - 10:30 PM
Friday, 10:00 AM - 11:00 PM
Saturday, 10:00 AM - 11:00 PM
Sunday, 10:00 AM - 10:30 PM

About Panda Express

As a Chinese Restaurant platform, we present information about Panda Express located at 2750 Preyde Blvd, Lansing, MI 48912, USA. You can contact them at (517) 325-9760 or +1 517-325-9760.

Recent customer reviews indicate some issues with the service at this Lansing location, particularly concerning online orders. One customer described a confusing and frustrating experience where their online order was not ready in the seemingly empty drive-through, and they were given unclear instructions on how to receive their food. This customer also reported rude behavior from the staff when they went inside to inquire about their order, and felt they were treated unfairly compared to walk-in customers. Furthermore, they noted receiving a very small portion of meat in their order and advised others to avoid mentioning online orders and to simply walk in.

Another observation from this customer was that when a manager inquired if they had been helped, employees spoke over them to respond, preventing them from directly addressing the manager.

Despite these negative service experiences, the general reputation of Panda Express, as mentioned in one of the provided snippets, highlights its signature Orange Chicken and wok-fresh dishes as staples in the fast-food scene. The aroma of sizzling sauces and spices is noted as appealing upon entering. Panda Express is recognized for delivering consistent flavors, especially with its iconic Orange Chicken, described as crispy, tangy, and addictive when paired with steamed white rice. Their Chow Mein is also mentioned as a consistent favorite.

In summary, while Panda Express is generally known for its signature dishes like Orange Chicken and Chow Mein, potential customers of the Lansing location at 2750 Preyde Blvd should be aware of recent reports detailing issues with online order fulfillment, potentially rude staff interactions, and concerns about portion sizes. It might be advisable to place orders in person based on the recent negative experience shared by a customer.

Customer Reviews

3.0
83 reviews
E
Emily Lucas
Oct 20, 2024

I did an online order, there wasn’t a line in the drive through… one person. So when I got up to the speaker… I was told it wasn’t ready. Okay, I’ll just wait in the line. They said I could drive around or come in? I usually just wait my turn in line….so I went inside… waited in the walk in line… explained the situation and they were rude? Said that’s how it works… that they were busy. I totally understand, I waited in both lines to be serviced… they acted like I asked the whole world just to act like I was a walk in? It was just an odd and weird experience? Just put me in the line when you’re servicing WALK INS? Left the same time as someone who was a walk-in? When the manager asked if I was taken care of, employees spoke over me to respond. I totally understand the service industry, and normally I’m not one to complain when it’s fast food. So heads up, just walk in and never mention using their handy app. Also got home and I have 1.5 pieces of meat. Honestly. Changing this review to one star.

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Victoria Meeder
Jul 03, 2024

🐲Panda Express, with its signature orange chicken and wok-fresh dishes, has become a staple in the fast-food scene. As you step up to the counter, the tantalizing aroma of sizzling sauces and spices fills the air. But how does this beloved chain fare when it comes to taste and quality? Let’s dive into the menu and explore the highs and lows. 🥡🥢 Panda Express nails it with their iconic Orange Chicken. The crispy, tangy bites of battered chicken coated in a sweet and savory orange glaze are addictive. Pair it with steamed white rice for a classic combo that never disappoints. 🍜🍚 In summary, Panda Express delivers consistent flavors, especially with their Orange Chicken and Chow Mein. So next time you’re craving a quick Chinese fix, swing by Panda Express. 🐼

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Mason G
Aug 13, 2024

Great experience at this Panda Express location! Food was hot and fresh and the restaurant was very clean (there was someone cleaning the entire time we were there). I enjoyed the interior decorations, everything looked brand-new. Service was quick and friendly. One of the best Panda Express locations I've been to, would recommend!

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Foodie Connoisseur
Jan 01, 2025

Placed online order. Walked in and saw no one through drive through. Waited over 20 mins past pick up time. Never apologized or acknowledged the bad service. Not my first bad experience here either. Do not get the beyond chicken if you like to be able to chew your food. Also do not order the refresher teas at the counter. They fill the whole cup with ice and you maybe get a few sips and they do not refill it. Be prepared for unexplained long waits, sub par food, high prices and bad service. Also don’t expect much from the manager, he is very unhelpful and just stares at you.

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Alicia Bearre
Mar 17, 2025

I just did a pick up order and didn't completely check the bag. I ordered orange chicken with 1/2 greens 1/2 chow mein and an apple pie roll. The orange chicken was not in the bowl.

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