Panda Express

Welcome to Panda Express, located at 240 Park Hills Plaza in Altoona, Pennsylvania. As a well-known establishment in the Chinese Restaurant category, Panda Express offers a variety of American Chinese dishes for dine-in and potentially take-out or delivery through third-party services like DoorDash. While one customer initially expressed liking the food, recent feedback raises several concerns regarding management, portion sizes, and child-friendliness that local users may want to consider.

Regarding the environment of the Altoona Panda Express, one customer pointed out a significant issue concerning the lack of changing tables in the restrooms, despite ample space being available. This absence can be particularly inconvenient for parents with young children. Furthermore, the same reviewer highlighted a safety concern with the provided highchairs, noting that they were missing safety straps, posing a potential fall risk for children. The reviewer indicated that this issue had been raised multiple times through surveys over the past year without any apparent action taken by the management.

The services offered by Panda Express in Altoona likely include in-person ordering for dining in and take-out. Additionally, as mentioned by one reviewer, they have previously utilized DoorDash for delivery services. However, the experience with delivery seems to have deteriorated for at least one customer. The primary point of contention in the reviews revolves around the management's responsiveness to customer feedback and the consistency of the food portions, particularly for delivery orders.

One of the features traditionally associated with Panda Express is its menu of popular American Chinese dishes, including the often-praised orange chicken and, as mentioned in a review, the walnut shrimp. One customer initially found the food to be "DELICIOUS!" and enjoyed ordering the kids' size plate meal, which included walnut shrimp, rice, greens, dried apple slices, a drink, and a cookie. However, a significant concern arose regarding the portion sizes, especially for delivery orders placed through DoorDash. This customer reported a gradual decrease in portion sizes over multiple orders, eventually culminating in a meal with only three pieces of shrimp, minimal broccoli and kale, and a small amount of rice. Furthermore, the complete meal, which was supposed to include a drink, apples, and a cookie, was delivered without these items or even utensils.

The drastic reduction in portion size for a $14 meal (excluding delivery fees) led this customer to describe the food received as "scrap food" and express strong dissatisfaction with the value for money. They felt that the quantity was insufficient even for a toddler and no longer justified the price. This significant discrepancy between price and perceived value is a major point of concern raised in the reviews.

The lack of action on the safety issues with the highchairs, despite repeated feedback through official channels like surveys, also suggests a potential disregard for customer concerns and safety. This is a critical point for families with young children who may consider dining at this location.

Currently, there is no positive promotional information available from the provided reviews. The focus of the feedback is on negative experiences related to management inaction, declining portion sizes, and safety hazards. Any potential promotions offered by Panda Express at this location would need to be verified through direct contact with the restaurant or by checking their official website or in-store advertisements.

In conclusion, while one customer initially enjoyed the food at the Panda Express in Altoona, PA, recent reviews highlight significant concerns that potential local users should be aware of. These concerns include a perceived lack of responsiveness from management regarding safety issues like the absence of changing tables and unsafe highchairs. Additionally, there are complaints about drastically reduced portion sizes, particularly for delivery orders, leading to a poor value for money. The inconsistency in order accuracy, with missing items in a delivery order, further compounds these issues. Until these concerns regarding management responsiveness, portion control, and child safety are addressed, potential customers, especially families with young children and those considering delivery, may want to weigh these negative experiences against the general appeal of Panda Express's menu. For more information or to inquire if these issues have been resolved, you can contact the restaurant at (814) 940-7208 or +1 814-940-7208.