Panda Express

Honestly not once have I enjoyed eating at this location. I live 2 miles from it. I wish it was better. My last 4 times here have been terrible. The rice was not edible once out of 4 TIMES. Only one piece of pineapple twice. On 2 separate times the chicken and beef were too hard to eat. Burnt meat. I always order a plate. I go through the drive through. Get home and twice it’s been only one serving of what I ordered. I decided to go back tonight and go in the lobby to order. I told him last time I ordered I only got one piece of pineapple and the rice wasn’t cooked. Could he make sure I get enough pineapple and he informed me that he could not do that. I told him that the last four times I ordered here were all terrible experiences. He said he could not do it. It is your job to make your customers happy. DO YOUR JOB. Give me the right amount of pineapple. There was literally no one in there.No one likes your location. Everyone I know complains about it and prefers the23rd location. You guys are the worst and it sucks because the sweet fire chicken is good. There’s no point in complaining to the company because you get a measly little box of whatever you ordered and its like 3 bites. It’s a joke. A slap in the face. I am never ever going to Panda Express again. I will make it myself at home from now on. I used to treat myself to Sweet fire chicken once a wee. It was the only time I ate out. Do yourself a favor and go anywhere else.Chipotle down the road is good and they will give you what you ask for.

Food was really amazing and fresh but the service at this location is like pulling teeth if you have a question about something or ask for anything. Go for the quality panda food that you love but be prepared for low quality service.

I came into your restaurant about 445 on Saturday, March 8. I wanted to get a medium entrée black pepper chicken. There wasn’t enough black pepper chicken to fill a medium so I asked that they just top it off with Beijing beef. Both are the same price, but I was told that that was impossible. I didn’t have time to wait for them to make more Black pepper chicken. I don’t see why it seemed like such an arduous task to Just put some Beijing beef on top to fill it up. Simply ridiculous customer service.

I want to give a huge shoutout to Dave for going above and beyond with his kindness and generosity. When my card unexpectedly declined, he didn’t hesitate—he paid for my food out of his own pocket. It was such a thoughtful and selfless gesture that truly made my day. Employees like Dave don’t just provide great service; they create memorable experiences and show incredible character. He deserves recognition, and honestly, he’s the kind of person who should get a raise! Thank you, Dave, for being such an amazing person. The world needs more people like you.

The food looked old burnt each one look different colors. I asked the worker is this old he gets an attitude and says no and walks off from the counter. I stand there a long time before he comes back. He made me feel as if I was wrong for even asking so I decided to buy it. Maybe I was wrong. When I got home it was burnt the chicken was so hard you could barely break it. If they cooked it that day they cooked it at 6:00 a.m. in the morning. Because I got there at 10:00 a.m. when they open up. You should not have a worker there that make customers feel like they aren't allowed to question a quality of the food. Now I'm stuck with bad food riding around on my lunch break looking for something else to eat.