Customer Experiences at Panda Express in Vickery, OH

Chinese Restaurant Ohio Sandusky County Vickery Ohio Turnpike

34 reviews

1012 Ohio Tpke, Vickery, OH 43464, USA
+1 419-765-3207
webSite

About Panda Express

Panda Express is a Chinese restaurant located at 1012 Ohio Tpke in Vickery, Ohio. As a well-known chain of Chinese restaurants, Panda Express typically offers a variety of American Chinese cuisine for dine-in and takeout. However, recent customer experiences at this particular location suggest areas that may need improvement.

One customer reported a significant wait time for their order, noting a lack of communication from the staff and a delay in starting the preparation of part of their meal. While the food received was described as tasty, it was reportedly cooling down by the time it was served. This customer also felt that the staff could benefit from better training in customer service and operational efficiency. Furthermore, an error occurred when a full refund was requested, adding to the customer's frustration and leaving them feeling that their concerns were not adequately addressed.

Another review was highly critical of the food quality. The pork with broccoli was described as tasting like pennies, and the teriyaki chicken had an unpleasant aftertaste. Additionally, the noodles were reported to be undercooked and cold, even during what should have been the dinner rush. While this reviewer did acknowledge that the workers were nice, the overall assessment of the food was very negative.

Based on these recent reviews, it appears that the Panda Express in Vickery, OH, is currently facing challenges in terms of service efficiency, food quality, and customer service. Potential customers may want to take these experiences into consideration. No information regarding the restaurant's environment, specific services offered at this location, features, or any promotional information is available in these reviews.

Panda Express Location

1012 Ohio Tpke, Vickery, OH 43464, USA

Customer Reviews

3.0

34 reviews

R T

Dec 18, 2024

I recently had an experience at this location that I believe could be improved. We ordered food and had to wait quite a while at the counter, during which time we felt a bit overlooked. After about 20 minutes, I inquired about the rest of our order and learned that it hadn’t even been started. This was surprising and highlighted a lack of communication. While the food we did receive was tasty, it was already beginning to cool down, which was disappointing. I felt that the staff could benefit from additional training in customer service and operational efficiency, as it seemed they were not fully engaged with the customers. Additionally, when we requested a full refund, there was an error in the amount returned, which added to the frustration. It felt as though our concerns weren't taken seriously. I believe that with some attention to detail and improved customer interaction, this establishment could enhance the overall experience for its patrons. The owner might want to consider these points to help retain customers and build a more positive reputation.

Emma Risch

Mar 13, 2025

Yikes… the pork with broccoli tasted like pennies. The teriyaki chicken had a weird aftertaste, and the noodles were half cooked and cold at 6:30pm at the dinner rush. The workers were really nice, but man the food was terrible 👎🏻🤢

Jennifer Hooks

Nov 09, 2024

I have given this location many chances. 11:30 in the morning and the food is still old . Not to mention always way smaller portions than any other panda. I'm just not going to do it again!

Brailhen Gomez

Mar 27, 2025

Worst panda ever, bad quality, high price , not good taste , employees with bad attitudes, and waited 25 mins for the teriyaki chicken to be made

Harandeep Singh

Dec 12, 2024

Food was very good but the bold guy don’t know how to deal with customer fire him unless yu guys want to loose customers