Panda Express

Panda Express is a Chinese restaurant located at 963 NW Plz Dr in St. Ann, MO 63074, USA. As a well-known chain within the Chinese Restaurant category, Panda Express typically offers a fast-casual dining experience featuring American Chinese cuisine. This St. Ann location can be contacted at (314) 739-6001 or their mobile number +1 314-739-6001 for inquiries.

Based on recent customer reviews, the environment at this Panda Express location appears to be a significant area of concern. One reviewer described the restaurant cleanliness as "even worse" than the bad service. Another customer who dined in around dinner time noted that "The tables, chairs, and floors were filthy." Additionally, this reviewer mentioned that the fountain soda machine was out of two flavors, and both ice tea options were empty. These comments suggest a lack of attention to maintaining a clean and well-stocked dining area for customers.

The service at this particular Panda Express location also received negative feedback. One reviewer stated that the service was "bad," and another mentioned having to "wait a little to place my order" due to the workers being "extremely busy and stressed." Furthermore, the first reviewer listed a lack of essential items such as "no straws no napkins no utensils no lids," indicating a breakdown in basic service provisions. These accounts suggest that the service may be slow, potentially understaffed, and lacking in attention to detail.

In terms of services offered, Panda Express generally provides both dine-in and takeout options. One reviewer chose to dine in despite the conditions, while the other did not specify but likely got their food to go given the mention of missing items usually associated with takeout. The availability of online ordering and delivery through third-party apps is common for Panda Express as a chain, but these services were not directly mentioned in the provided reviews for this specific location. It would be advisable to check the official Panda Express website or relevant delivery platforms to confirm if these options are available from the St. Ann branch.

The features of this Panda Express location are somewhat mixed based on the recent feedback. One positive aspect mentioned by a customer was that "The food was consistent and delicious as usual." This suggests that the quality of the food itself can be satisfactory for those familiar with the Panda Express menu. However, this positive comment is overshadowed by significant issues with availability. The same reviewer noted that "Several menu items were 'not available' such as white rice, walnut chicken, and egg rolls." Another reviewer also mentioned "no rice" and only "half the entrees" being available, along with "no greens." This inconsistent availability of core menu items is a significant drawback for customers.

Despite the negative experiences, one customer mentioned being "able to scan my mobile app to earn reward points." This indicates that this location participates in the Panda Express rewards program, which could be a potential benefit for regular customers who are willing to overlook the other issues reported. However, the primary focus of the reviews is on the negative aspects of cleanliness, service, and food availability.

There is no specific promotional information mentioned in the provided reviews for this Panda Express location. Panda Express as a corporation frequently offers various promotions and limited-time offers, which are usually advertised through their website, mobile app, and in-store signage. To find out about any current specials or promotions at the 963 NW Plz Dr location in St. Ann, it would be best to check these official channels or inquire directly when placing an order.

In conclusion, while one customer found the food at the Panda Express in St. Ann to be "consistent and delicious," the overwhelming feedback from recent reviews highlights significant concerns regarding restaurant cleanliness, service quality, and the inconsistent availability of menu items, including rice and popular entrees. The lack of basic service provisions like straws, napkins, and utensils was also noted. On a positive note, customers can earn reward points using the mobile app. However, potential local users should be aware of the reported issues with cleanliness and service and the possibility of limited menu options when considering this Panda Express location. It might be prudent to check for more recent reviews or consider other dining options in the area until these issues are reportedly addressed. To inquire about current menu availability and any promotions, contacting the restaurant directly is recommended.