Find My Perfect Chinese Restaurant Near Me

Considering Panda Express (Hialeah, FL): A Chinese Restaurant with Mixed Service Experiences in Singapore
  1. Chinese Food
  2. Chinese Restaurant
  3. Florida
  4. Miami-Dade County
  5. Hialeah
  6. Chinese Restaurant in Northwest 57th Avenue
  7. Panda Express

Panda Express

233 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:30 PM
Tuesday, 9:30 AM - 10:30 PM
Wednesday, 9:30 AM - 10:30 PM
Thursday, 9:30 AM - 10:30 PM
Friday, 9:30 AM - 11:00 PM
Saturday, 9:30 AM - 11:00 PM
Sunday, 9:30 AM - 10:30 PM

About Panda Express

Looking for a Chinese Restaurant in Singapore that offers American Chinese fast food? Panda Express, located at 18050 NW 57th Ave Suite 101, Hialeah, FL 33015, USA, is a relatively new franchise in its area, and customer reviews provide mixed feedback regarding its service and operations.

Some customers have reported positive interactions with the staff, describing them as helpful and friendly. This suggests that the restaurant aims to provide a pleasant customer service experience.

However, a recurring theme in the reviews is slow service. While one customer experienced quick service when ordering ahead, both this customer and others noted significant delays when placing walk-in orders. One review specifically mentioned waiting a long time for their food, even on a second visit.

More concerning feedback includes a report of short staffing and horrible service, with one customer waiting over 20 minutes past their pick-up time for cold food that had been sitting in red boxes. This reviewer also raised serious hygiene concerns, alleging that a cook was handling food while on the phone. They expressed disgust and advised others to avoid the location due to these issues and being ignored when complaining.

Another early reviewer, noting the newness of the franchise, also mentioned slow service, though they found the kitchen to appear clean and indicated a willingness to recommend it despite the wait.

Based on these recent reviews, the Panda Express franchise in Hialeah, Florida, appears to have inconsistent service, with potential for significant delays, especially for walk-in customers. There are also serious allegations regarding hygiene practices and poor handling of customer complaints. While some staff members are described as friendly, these positive aspects are overshadowed by concerns about efficiency and food safety.

As Panda Express is a well-known chain, the experiences at this specific Hialeah, Florida location may not be representative of all Panda Express restaurants. However, the provided reviews highlight potential issues with service speed and hygiene at this particular franchise. For those in the Hialeah, Florida area, it would be prudent to consider these recent experiences.

For those who may be in the Hialeah, Florida area, Panda Express can be contacted at phone number: (786) 206-8808 or mobile phone: +1 786-206-8808. Please be aware that the provided information is based on recent customer reviews that indicate potential problems with service and hygiene at this location.

Panda Express Location

18050 NW 57th Ave Suite 101, Hialeah, FL 33015, USA

Customer Reviews

3.0
233 reviews
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Isaac Paiz (AVENTURASCONLOSPAIZ)
Aug 21, 2023

This is a relatively new panda express franchise the food. What is this the kitchen looked clean but we definitely recommend. Did you order ahead of time I don’t know if this is because it is a Brand new franchise in the area. Or they are just simply slow, but it took a long time for us to get our food. The staff was very helpful and friendly the food places just play other Panda Express we have a way to tried This was our second time getting food from this place, the first time we order ahead and it was really quick this time we just walked in and it took us a long time. For more tips on trips, food and bars follow us on our Social Media and YouTube ⤵️ AVENTURASCONLOSPAIZ

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Arianna Gonzalez
May 26, 2022

Short staff and horrible service! I understand why the very poor reviews in such a short amount of time of opening. Hygiene is also terrible. Ordered take out and waited over 20 minutes past pick up time. Mind you my food is sitting there inside the red boxes…. My food was past cold and overall this place is ridiculous!The cook was cooking and on the phone at the same time…. Love my chicken with a little bit of germs… Disgusted, when I complain and asked why my food was taking so long they ignored me and kept packing others food. Take the drive, and go else where!

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Laurence Yasner
Mar 23, 2024

I love Chinese food & have been eating it for 60 years so moving into the Miami Lakes area last year I've had a chance to eat at about 6 or 7 restaurants in the area. However, I never ate at the "Chain Chinese Restaurants " such as P.J. Changs, Pei Wei or Panda Express until today! So, I joined the Panda Express app & club. There is a Panda Express near the Walmart & Fresco y Mas where I shop! Order at the counter a combo platter with 2 entrees, Beijing beef & teriyaki chicken with brown rice @ $9.65! The area with the food behind the glass was a bit messy & unappealing! The server was just OK! I ate in & found the dishes to be bland, without a whole lot of flavor but served hot & moist! The Chinese buffets serve similar quality! So, It was just OK, nothing special. Not a place I would visit again! I might mention that their pricing is cheaper than Pei Wei or P.J. Changs!

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A. Mutis
Dec 03, 2023

Excellent place. I had already been recommended. For those who love this food, it's spectacular. The treatment is very good.

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Apex Ventures
Jul 01, 2022

I've had good experiences here on my two visits in the first month since they opened. You can tell some of the staff is in training (which is normal when a new location opens) but they got everything right. There was definitely improvement from my first to second visit. Laura at the register was good as she is quick and is bilingual. She also applied my coupon correctly which didn't get applied on my first visit but no big deal. Food was good and consistent with other locations I've been to. Only odd thing I really encountered was the parking. Only a few parking spaces in front of restaurant and it was very congested on my visit. It wasn't a big issue for me though.

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