Panda Express

Panda Express, situated within the Vancouver Mall at 8700 NE Vancouver Mall Dr #265, Vancouver, WA 98662, is part of a well-known chain of Chinese Restaurants offering fast-casual American Chinese cuisine. This particular location can be contacted at their phone number: (360) 882-7283 or their mobile phone: +1 360-882-7283. Typically, Panda Express restaurants provide a variety of popular dishes served in a cafeteria-style setting for dine-in customers, as well as offering convenient takeout options for shoppers and other patrons of the mall.

As a Chinese restaurant, Panda Express generally features a consistent menu across its various locations, including signature dishes like Orange Chicken, Chow Mein, Kung Pao Chicken, and Broccoli Beef. Customers can usually select a combination of entrees, sides, and appetizers to create their meal. The service is designed to be quick and efficient, catering to the fast-paced environment of a shopping mall.

However, the recent customer reviews for this specific Panda Express location within the Vancouver Mall paint a concerning picture regarding food quality and safety. One review expresses extreme dissatisfaction, stating that the experience "ruined the entire Franchise" for them, indicating a severely negative encounter. This customer specifically reported issues with the food itself, describing the chow mein as "stale" and the orange chicken as "hard." Furthermore, they noted the absence of any "fresh ingredients in sight," suggesting a potential lack of quality in the components used in their meal. This highly critical feedback implies significant problems with the food preparation and the freshness of the ingredients at the time of this customer's visit.

Adding to these serious concerns is another review detailing a recurring and alarming issue. This customer claims to visit this Panda Express location "almost every other day" and reports that "every time their chicken is raw." This is a significant food safety hazard. The reviewer states that they have had to bring this to the attention of the manager on each visit to have the food remade, indicating that this is not an isolated incident but an "ongoing issue that doesn’t get corrected." The customer goes on to assert that this is a "serious problem" and that the "chefs don’t care," advising others to "be careful and check your food before consuming." The most concerning part of this review is the accusation of cross-contamination between raw and cooked food, which further elevates the risk of foodborne illness. The reviewer concludes with a stark warning: "You will get sick eating raw chicken and contaminated food."

Considering these two very negative and serious reviews, potential customers should be extremely cautious. The feedback suggests significant and repeated problems with food quality, including staleness and hardness of cooked dishes, and, most alarmingly, the serving of raw chicken and potential cross-contamination. These are not minor issues of taste preference but serious food safety concerns that could have significant health implications for consumers.

Given the severity of the allegations, particularly the repeated instances of raw chicken and potential cross-contamination, it is difficult to comment on the environment or typical features of this Panda Express location. The focus of the available feedback is overwhelmingly negative and centered on food safety and quality. It is reasonable to infer that these issues would likely overshadow any positive aspects of the restaurant's ambiance or service.

While Panda Express as a franchise generally offers quick service and a familiar menu, the specific services and features of this location within the Vancouver Mall are overshadowed by the serious concerns raised in the customer reviews. It is unknown if this location offers specific promotions or menu items that differentiate it from other Panda Express restaurants, as the provided feedback does not touch upon these aspects.

In the absence of any positive feedback or information about the environment, services, or promotional offers, the primary takeaway from the available information is the critical concern regarding food safety and quality at this particular Panda Express location within the Vancouver Mall. Local users considering dining here should be aware of these serious allegations and may want to exercise extreme caution or consider alternative dining options. It would be prudent to look for more recent reviews or perhaps contact the restaurant management or corporate office to inquire about the issues raised in these reviews and any corrective actions that may have been taken.

In conclusion, based on the limited but highly concerning recent customer reviews, the Panda Express located within the Vancouver Mall at 8700 NE Vancouver Mall Dr #265 in Vancouver, WA, appears to have significant issues with food quality, including stale and hard items, and, most alarmingly, repeated instances of serving raw chicken and potential cross-contamination. These are serious food safety hazards that potential customers should be aware of. Without any positive feedback or information about other aspects of the restaurant, local users are strongly advised to exercise caution and consider these serious concerns before choosing to dine at this location.