Panda Express

Welcome to Panda Express, a well-known Chinese restaurant located at 10213 NE Cascades Pkwy BLDG M SUITE 100 in Portland, Oregon. As a prominent establishment in the Chinese restaurant category, Panda Express offers a wide range of American Chinese cuisine, providing convenient options for both dine-in and takeout. Known for its quick service and familiar menu, Panda Express aims to cater to individuals and families looking for a satisfying and readily available meal.

Location and Contact Information:

Panda Express is situated at the following address:

10213 NE Cascades Pkwy BLDG M SUITE 100,
Portland, OR 97220, USA

For inquiries or to place an order, you can contact them via phone at:

Phone: (503) 281-0169
Mobile Phone: +1 503-281-0169

Services Offered:

Panda Express primarily operates as a fast-casual Chinese restaurant, offering both dine-in and takeout services. Customers can visit the location to enjoy their meals on-site or place orders for pickup to eat elsewhere. The service model typically involves a cafeteria-style setup where customers can select their entrees and sides as they move along the service line. While delivery options are not explicitly mentioned in the provided reviews, Panda Express often partners with third-party delivery services. Local users interested in delivery should check with these platforms or inquire directly with the restaurant.

Features and Menu Highlights:

Panda Express features a menu of popular American Chinese dishes that are consistent across many of its locations. Some of their signature items include:

• Orange Chicken: Crispy battered chicken wok-tossed in a sweet and tangy orange-flavored sauce, a perennial favorite.
• Kung Pao Chicken: A savory and slightly spicy stir-fry with chicken, peanuts, vegetables, and chili peppers.
• Broccoli Beef: Tender slices of beef and fresh broccoli florets tossed in a flavorful ginger-soy sauce.
• Sweet Fire Chicken Breast: Wok-tossed chicken with a sweet and spicy sauce, bell peppers, onions, and pineapple chunks.
• Honey Walnut Shrimp: Lightly battered shrimp coated in a sweet honey sauce and topped with candied walnuts.
• Chow Mein: Stir-fried soft wheat noodles with vegetables, often available with different protein options.
• Fried Rice: A classic dish made with rice, eggs, peas, carrots, and usually includes soy sauce and your choice of protein.
• Super Greens: A healthier side option featuring a mix of broccoli, kale, and cabbage.
• Spring Rolls and Egg Rolls: Crispy appetizers with vegetable or meat fillings.
• Crab Rangoon: Fried wonton wrappers filled with a creamy mixture, often served with a sweet and sour sauce.

Panda Express also offers various side dishes, including white steamed rice, brown rice, and different noodle options. They often have family meal deals and catering services available for larger groups.

Environment:

One customer who visited this Portland location noted that it was "fairly busy" with several people ahead in line and many already seated and eating. This suggests that the restaurant can attract a decent number of customers, indicating its popularity in the area. The reviewer did not provide specific details about the ambiance or decor, but Panda Express restaurants typically have a casual and family-friendly environment, designed for efficient service and comfortable dining.

Customer Feedback and Considerations:

The available customer reviews for this Panda Express location in Portland present contrasting experiences. One reviewer felt compelled to leave a positive review to counter the existing negative feedback they had read online. This customer's experience was consistent with what they expect from any Panda Express, noting prompt service, standard portion sizes, and the usual tasty food. This suggests that despite any potential past issues, some customers find this location to meet the brand's standards.

However, another customer reported a significantly negative experience, finding a long hair in their food, which they understandably deemed unhygienic and off-putting. Their dissatisfaction was compounded by the restaurant's response, which was only to offer a replacement item instead of a refund. This customer felt that a refund was the minimum appropriate resolution and expressed disappointment with the lack of proper accountability, stating they would not return. This review raises concerns about food safety and the restaurant's handling of customer complaints.

Local users considering this Panda Express should be aware of these differing opinions. While one customer had a typical and satisfactory experience, another encountered a serious hygiene issue and was dissatisfied with the resolution offered. This suggests that while many visits might be uneventful and meet expectations, there is a potential for negative experiences regarding food quality and customer service response in certain situations.

Promotional Information:

As a large national chain, Panda Express frequently offers various promotions and special deals. These can include limited-time menu items, discounts on family meals, online ordering specials, and rewards programs. To stay updated on the latest promotions at the Portland location, it is recommended to:

• Check the official Panda Express website or app.
• Follow Panda Express on social media platforms.
• Inquire directly with the store staff when visiting or calling to place an order.

Keep an eye out for seasonal promotions or special offers that might provide added value to your meal.

In Conclusion:

Panda Express at 10213 NE Cascades Pkwy in Portland offers a convenient option for those seeking familiar American Chinese fast food. While one recent customer experienced a typical and satisfactory visit, another reported a significant issue with food hygiene and was dissatisfied with the customer service response. This suggests that while the restaurant can provide the expected Panda Express experience, there is a potential for negative issues. Local users should consider these recent experiences when deciding to dine in or order from this location. As a national chain, Panda Express often has ongoing promotions, so checking their official channels for deals is advisable. Overall, this location appears to offer the standard Panda Express menu and service model, but potential customers should be aware of the mixed recent feedback.