Find My Perfect Chinese Restaurant Near Me

Panda Express in Burbank (Victory Pl): A Quick-Service Chinese Restaurant
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. Los Angeles County
  5. Burbank
  6. Chinese Restaurant in North Victory Place
  7. Panda Express

Panda Express

843 reviews

Panda Express Photos

Panda Express 10Panda Express 1Panda Express 2Panda Express 3Panda Express 4Panda Express 5Panda Express 6Panda Express 7Panda Express 8Panda Express 9Panda Express 10Panda Express 1
Close1 / 10

Hours

Monday, 10:00 AM - 10:30 PM
Tuesday, 10:00 AM - 10:30 PM
Wednesday, 10:00 AM - 10:30 PM
Thursday, 10:00 AM - 10:30 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 10:00 AM - 10:30 PM

About Panda Express

Panda Express is a well-known fast-casual Chinese restaurant chain, and this particular branch is located at 1541 N Victory Pl in Burbank, CA 91506. You can contact them at (818) 841-4337 or via their mobile number +1 818-841-4337.

Customer reviews for this Burbank location present a mixed view. One customer reported an "amazing experience" during a visit on February 16th, specifically praising the manager, Isabel S., for her exceptional leadership, ensuring order accuracy, and providing outstanding customer service. This reviewer felt genuinely appreciated and highly recommended visiting this location, suggesting that under Isabel S.'s management, customers can expect great service and a fantastic experience.

However, another customer had a less positive experience with an order placed through the mobile app for pickup. They reported that their order was incomplete despite indicating requests. Upon pickup, when requesting the missing items, the manager's response regarding plates for a family meal was mentioned, and the customer also noted the absence of requested soy sauce. This reviewer expressed frustration with the apparent disregard for special instructions on the pickup receipt, questioning the purpose of the check-off system.

For local users in Burbank looking for a quick Chinese meal, this Panda Express on Victory Place offers a convenient option. While one review highlights exceptional in-person customer service under the leadership of the manager, another indicates potential issues with order accuracy and fulfillment for orders placed through the mobile app. It suggests that the quality of service and order handling might vary depending on the ordering method and potentially the staff on duty.

Customer Reviews

3.0
843 reviews
S
Sosy Sandaljian
Feb 25, 2025

I had an amazing experience at the Panda Express on February 16th located at 1541 N Victory pl Burbank. Thanks to the manager Isabel S. & their exceptional leadership. Isabel truly made my visit special by ensuring that my order was perfect & providing outstanding customer service. Thanks to her dedication. I felt genuinely appreciated as a customer. It's rare to find such great customer service. I highly recommend visiting Burbank location with Isabel S. leading the team, you can always expect great service & fantastic experience. They deserve to be recognized for their hard work & kindness.

H
H Landaverde
Apr 12, 2025

I ordered through the app. Indicated all my requests but when I picked up my order I was not given my order complete. When I requested the extras I ordered, the manager proceeded to ask an employee how many plates she could give me for the family meal and gave me four plates. I asked for soy sauce, but none was given. I don't see the point of checking off the panda pickup receipt if they are not going to follow the special instructions.

P
Peter Xaymountry
Jun 21, 2024

I stopped by this Panda Express today to use my T-Mobile Tuesday coupon on the orange chicken bowl. I was already in the Burbank Empire Center when I placed the order through the mobile app. I parked closer to Target so I just had to walk to Panda. This Panda location has a drive thru and it does get busy so be aware. If you park in the spots near the place then you might get stuck. When I walked inside the place, they weren't that busy at all and my order was still being made. It didn't take long for it to be down and they don't give you a lot of orange chicken in the bowl. I think it's standard at all Panda Express location which is sad now.

РаСветСлавян
Feb 16, 2025

Great customer service! Great Food!!! Great Cheerful People!!! Thank you very much Isabel, i appreciate your professionalism and customer service! RaZoom8

R
Rodrigo “funning”
Aug 21, 2023

I love Panda Express because they taste consistently the same everywhere. Solid customer service and the ready serve style is great if you’re on a time crunch. Their beef broccoli was delicious, along with their mushroom chicken and I chose all vegetables instead of rice or noodles. Either way their selection of meats are solid and I’d definitely come back here again.

Contact Us or Give Feedback(Panda Express)

Thank you for visiting our website! If you have any suggestions or thoughts, please share them—we value your feedback!

MORE