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Explore Panda Express on N Stephanie St in Henderson
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  3. Nevada
  4. Clark County
  5. Henderson
  6. Gibson Springs
  7. Chinese Restaurant in North Stephanie Street
  8. Panda Express

Panda Express

426 reviews

Panda Express Photos

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Hours

Monday, 9:00 AM - 11:00 PM
Tuesday, 9:00 AM - 11:00 PM
Wednesday, 9:00 AM - 11:00 PM
Thursday, 9:00 AM - 11:00 PM
Friday, 8:30 AM - 11:00 PM
Saturday, 8:30 AM - 11:00 PM
Sunday, 9:00 AM - 11:00 PM

About Panda Express

Panda Express is a Chinese restaurant located at 195 N Stephanie St in Henderson. They can be contacted at (702) 564-2378 or +1 702-564-2378.

Customer reviews for this Panda Express location express significant concerns regarding service. One customer reported a negative experience when visiting an hour before closing, stating that the restaurant refused to make pepper steak and that the manager was rude and should be terminated. This reviewer, who traveled from across town specifically for Panda Express, described the service as horrible and suggested it explained why the restaurant was empty.

Another customer mentioned that while the food is generally acceptable, they had a very poor interaction with the manager, John, regarding a catering inquiry. The manager apparently struggled to understand that the customer wanted the food immediately and insisted on a minimum 3-hour wait time for catering orders placed by phone, despite the online ordering system indicating a 10-20 minute preparation time. This customer found the manager's attitude disrespectful and their body language unacceptable, urging Panda Express to improve and hire competent staff.

Based on this feedback, potential customers should be aware of reported issues with service, particularly concerning food availability close to closing time and the customer service skills of the management. The information regarding catering orders also seems inconsistent between online and in-person inquiries.

Panda Express Location

195 N Stephanie St, Henderson, NV 89074, USA

Customer Reviews

3.0
426 reviews
J
Joe Black
Mar 04, 2025

Horrible service !!!I came 1 hour before close they refuse to make pepper steak upgrade the manager was so rude and should be fired! I drove all the from across town just to get Panda express! What Horrible service and shows why this is empty restaurant .

K
K. O.
Feb 13, 2025

The food is ok for the most part. The Manager John has no customer service skills what so ever. When I asked about placing an order for catering he couldn’t comprehend that I wanted the food now. He told me to call in my order and that there is a minimum wait time of at least 3 hours.I placed an order online and it said the order will be ready in 10-20 mins. Why the run around is beyond me. His attitude was disrespectful and his body language was unacceptable. Do better Panda Express. Please hire competent staff.

M
M Dorn
Jan 18, 2025

I like the food and price is reasonable for what you get. What I don’t care for is being annoyed about the children’s hospital donations. Do you guys care? Or is it just a write off? I come to Panda for the food.

G
Greysi Hernandez
Jul 10, 2024

I literally never go to this location because; it’s always an issue but, today I will post my review. I usually let it go! My receipt says fried rice twice and I got chow mein!

J
Jazzy Jaylyn
Mar 21, 2025

I’m very disappointed with the service I experienced today. The manager Rebecca was rude and impatient with me… sucks when you enjoy a place, but have to deal with the unnecessary rudeness of people’s..

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