Panda Express

Located at 3136 N Pleasantburg Dr in Greenville, South Carolina, Panda Express is a well-established chain within the quick-service Chinese restaurant category. Accessible by phone at (803) 626-0688 or their mobile number +1 803-626-0688, this location aims to provide быстрое обслуживание and a familiar menu of American Chinese cuisine to local users. As a prominent player in the Chinese fast-food sector, Panda Express typically offers a convenient option for individuals and families seeking быстрое and affordable meals.

The environment of this Panda Express location is typical of a fast-food restaurant, characterized by an efficient layout designed for быстрое обслуживание. Customers usually order at a counter where food items are displayed, allowing for quick selection. Seating is available for those who choose to dine in. The focus is generally on functionality and speed to accommodate a high volume of customers, particularly during peak hours.

As a quick-service Chinese restaurant, Panda Express offers a standardized menu featuring popular dishes such as Orange Chicken, Kung Pao Chicken, Broccoli Beef, and Chow Mein. Customers can typically choose their entrees, sides (like fried rice or steamed rice), and appetizers in a combo plate format or order them individually. The service model is primarily counter-based, with an emphasis on efficient order taking and fulfillment for both dine-in and takeout customers. The availability of online ordering through their app is also a standard service feature, aiming to enhance customer convenience.

Recent customer reviews for this particular Panda Express location on N Pleasantburg Dr present a mixed picture, particularly concerning customer service and food quality. One reviewer shared an experience where their initial interaction with an employee was negative, characterized by abrupt and unwelcoming behavior. The employee's harsh tone and impatience made the customer feel uncomfortable. However, this reviewer also noted a positive interaction with a subsequent employee who offered a warmer greeting, highlighting the potential for inconsistency in staff demeanor.

Despite the initial negative interaction, the first reviewer found the food to be "great, as usual," suggesting that the food quality itself met their expectations based on previous experiences with Panda Express. This indicates that while service might be an issue, the food preparation can still be satisfactory for some customers.

In stark contrast, another recent review described this location as "the worse Panda Express on planet earth," citing significant issues with both staff and food quality. This customer reported "hateful and unfriendly" staff and detailed a problematic online order pickup experience. According to this review, an employee struggled to read English and became upset with the customer during the order verification process. Furthermore, the order was reportedly "completely messed up," with a smaller portion of Walnut Shrimp received than ordered and paid for. The reviewer also stated that the food was "disgusting," with hard and tough chicken that seemed to have been sitting out for an extended period. Additionally, part of their meal was allegedly missing, and attempts to contact the store by phone were unsuccessful.

The second reviewer's experience was so negative that they expressed their intention to contact corporate and vowed never to eat at this store again. They emphasized the disappointment of a rare family outing being marred by poor treatment and substandard food quality, especially given the expense of eating out.

Promotional information specific to this Greenville location is not provided in the reviews. However, Panda Express as a chain often offers various promotions, which may include family meal deals, discounts on certain menu items, or special offers through their mobile app or online ordering platform. Local users interested in potential promotions at this specific location should check the Panda Express app, their website, or inquire directly when placing an order.

The contrasting reviews suggest that while some customers may have typical Panda Express food experiences at this location, there are significant concerns regarding customer service and food quality for others. The negative feedback, particularly the accusations of rude staff, order inaccuracies, and poor food quality, should be taken into consideration by potential customers. The positive mention of food quality by one reviewer indicates that consistency might be an issue. Local users may want to weigh these recent experiences when deciding whether to visit this particular Panda Express on N Pleasantburg Dr.

In conclusion, Panda Express at 3136 N Pleasantburg Dr in Greenville, SC, offers quick-service American Chinese cuisine with both dine-in and takeout options, including online ordering. While one recent customer found the food to be satisfactory, significant concerns were raised by another regarding rude staff, issues with online order fulfillment, and substandard food quality. Potential customers should be aware of these varying recent experiences. For the most up-to-date information on the menu, services, and any ongoing promotions, it is advisable to check the official Panda Express app or website, or contact the store directly.