Panda Express

We ordered delivery through the Panda Express website. About 40 minutes later, we got a call from the delivery driver that he was trying to get our order but Panda Express would not give it to him because it was already picked up??? He said he suspected it was stolen and to call the restaurant. We called the restaurant and they said they already sent the food to be delivered. After an hour and a half without our food, we finally drove to the Panda Express location ourselves to get our food or to get refunded. Maria refused to give the food we ordered and Anna (the manager or assistant manager, she didn't seem to know her own position) would also not give us our food or refund us because "The company doesn't want to lose money" even though that's literally what happened to us. Do not visit this location, they will take your money and then refuse to serve you the food they ordered. Don't let yourself get robbed by a bunch of money-hungry dimwits.

Pretty sure we were the first customers in today. Everything was fresh and tasted great! Hilda assisted us today and was very helpful even after more people started to show up. Great multitasker and polite despite it. We’ve never had any issues come up at this location! Photo is from on our way out so there had already been a few more customers while we had our portions.

As Hispanic male I think is HIGHLY disrespectful that the two staff members JAVIER and MARIA are speaking poorly on a wonderful staff member that works 10x harder than them. Liya is wonderful, she is always polite and attentive. Some of the staff members can be very unprofessional. Be wary of the Spanish speaking staff they love to talk about people in terrible ways.

Javier was terrible! Y’all need to retrain your staff members! Panda Express don’t pay you to talk trash about customers. He is terrible out the bunch.. he needs a reality check ASAP. Like if you are going to come in with an attitude then just stay at home…. 😂👎 and keep your disrespectful comments to yourself please and thank

I’ve had some frustrating experiences at this Panda Express location. Each time I visit, there are issues with poor proportions & not enough condiments as I specifically request, and it’s disappointing to have to point out the same problems repeatedly. As someone with a background in both retail supply chain management, I know how important details like these are to the overall customer experience. Additionally, I’ve noticed some staff members have an unfortunate attitude that affects the customer experience. It’s disheartening to encounter the same issues during each visit. I hope management looks into these matters, as they are impacting the overall quality of service here. I’d like to see improvements in both order accuracy and customer service.