- Chinese Food
- Chinese Restaurant
- California
- Los Angeles County
- Burbank
- Chinese Restaurant in North Hollywood Way
- Panda Express
Panda Express Photos










Hours
Monday, 10:00 AM - 10:30 PMTuesday, 10:00 AM - 10:30 PM
Wednesday, 10:00 AM - 10:30 PM
Thursday, 10:00 AM - 10:30 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 10:00 AM - 10:30 PM
About Panda Express
Panda Express, a popular fast-casual Chinese restaurant chain, has a location at 2585 N Hollywood Way in Burbank, CA 91505. You can reach them at (818) 847-2543 or via their mobile number +1 818-847-2543.
Customer reviews for this Burbank location offer contrasting perspectives on service and food quality. One reviewer expressed significant dissatisfaction with the in-store experience, criticizing the perceived lack of teamwork among staff, inattentiveness to customers, and an unfriendly, disinterested cashier. This negative encounter led the customer to state it would be their last meal at this location.
In contrast, another customer shared a more detailed experience with an online order for a Family Meal picked up in-store. They found the online ordering process smooth and the pickup to be quick, with the food ready even earlier than estimated. Among the dishes ordered, The Original Orange Chicken and the Mushroom Chicken were highlighted as being very good. However, the Beijing Beef was considered decent but not exceptional, the Super Greens were fresh but slightly garlicky, and the White Steamed Rice was standard.
The biggest disappointment for this customer was the Honey Sesame Chicken Breast, which had a starchy texture and lacked vibrant flavor. While the pickup process was efficient and the employees were polite during the brief interaction, the inconsistency in food quality was noted as a point for future consideration in dish selection.
For local users in Burbank looking for a quick Chinese meal, this Panda Express on N Hollywood Way offers the convenience of online ordering and fast pickup. However, it's important to be aware of the reported inconsistencies in food quality across different dishes and the potential for varying levels of in-store customer service based on recent feedback.
Panda Express Location
2585 N Hollywood Way, Burbank, CA 91505, USA
Customer Reviews
It would be great if everyone worked as a team instead of leaving one cashier to handle all the tasks. They shouldn’t just be shaking hands and walking around without paying attention to the customers. The cashier should be more helpful and greet customers with a smile, rather than looking disinterested. This will be my last meal here because the experience really took away my appetite.
We recently placed an order through the Panda Express online app for a Family Meal and picked it up in-store. The ordering process was smooth, and the estimated wait time was reasonable. However, we were pleasantly surprised when our food was ready even quicker than expected—a definite plus for a busy evening. For our meal, we selected White Steamed Rice, Super Greens, The Original Orange Chicken, Honey Sesame Chicken Breast, Beijing Beef, and added an extra Mushroom Chicken. Starting with the highlights, The Original Orange Chicken was exactly what we expected—crispy, tangy, and sweet with that signature orange glaze. It remains a fan favorite for a reason. The Mushroom Chicken was also a hit, with tender chicken, fresh mushrooms, and zucchini in a light but flavorful sauce. Unfortunately, not all the dishes lived up to our expectations. The Beijing Beef was decent but didn’t stand out compared to the Orange Chicken. The Super Greens were fresh and provided a nice balance to the meal, though they were on the garklcky side. The White Steamed Rice was standard—nothing special, but it did its job as a neutral base. The biggest letdown was the Honey Sesame Chicken Breast. It had a very starchy texture and lacked the vibrant flavor we were hoping for. It didn’t quite match the quality of the other entrées, and we wouldn’t order it again. The pickup process was quick and easy. When I arrived, the restaurant wasn’t too busy, and my food was already packed and ready. The employees were polite, though there wasn’t much interaction beyond handing me the order. The packaging was sturdy, and everything was still warm when I got home. Overall, our experience at Panda Express was a mix of highs and lows. While the Orange Chicken and Mushroom Chicken were great, the Honey Sesame Chicken Breast was a disappointment, and the rest of the dishes were just okay. The fast pickup and reliable online ordering were definite positives, but the inconsistency in food quality means we’d be more selective with our choices next time.
Very nice attentive ladies ! Order was correct. She didn’t rush us as we made our selection. We were in and out without any issues to make it past security for our flight !
Craving for Chinese take out.... Thanks to UberEats, I don't have to leave the house anymore! They prepared my food on timely manner. Well packaging! No food spilled~ Love their grill teriyaki chicken & orange chicken. They really gave good portion! I ordered their Bigger Plate, 2 sides & 3 entrees. Perfect to share!
Love panda, usually go to the one in the empire center but today I was closer to the one by the airport and service was not comparable. Portions are about half of what I pay for at the empire center and the person handling the food damn near put her hands in the box how many times she had to open our boxes to see back inside. Kim made our experience unpleasant and will not be returning here again.
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