Panda Express

Panda Express, located at 2672 N Greenwich Ct in Wichita, Kansas (67226, USA), is part of a well-known national chain of Chinese fast-food restaurants. This particular branch offers a convenient option for local users seeking quick-service Chinese cuisine. You can reach them at (316) 867-6166 or +1 316-867-6166 for inquiries.

However, recent customer reviews paint a concerning picture of the dining experience at this specific Wichita location. One reviewer expressed extreme dissatisfaction, stating they would give zero stars if possible and felt compelled to write their first-ever review due to their negative experiences. While acknowledging their general love for the Panda Express brand, this customer reported significant issues with this particular restaurant after an initial positive experience shortly after its opening. Subsequent visits revealed a consistent decline in food quality, with complaints of cold food, unnecessarily dry rice and chicken, and unclean tables. Notably, these issues were observed even when the restaurant was not busy.

The same reviewer also recounted a negative interaction while picking up a DoorDash order. They described the staff as inexplicably rude during the process of dealing with an order that had already been collected by another driver. This negative interaction extended to a second encounter when attempting to have the order canceled, with the reviewer detailing rude behavior, eye-rolling, and a lack of response from the employees even after an apology. This experience left the reviewer feeling "terrified" to enter the restaurant for future DoorDash pickups, highlighting significant concerns about the customer service at this location.

Another customer, identifying as a frequent Panda Express diner, expressed initial excitement about trying this "cool newly designed store" in Wichita. Unfortunately, their experience was also overwhelmingly negative. They reported that most of the tables were dirty and the trash cans were overflowing, creating a poor first impression regarding the cleanliness of the establishment. The food they ordered, their usual sweet fire chicken and Beijing beef with noodles, was described as dry and not even warm. Adding to their disappointment, the soft drink machine was out of order, leaving them with only water or tea as beverage options. This customer summarized their experience as bad due to the dirty store, cold food, and lack of soft drinks, giving it a thumbs-down.

Based on these reviews, the environment of the Panda Express on N Greenwich Ct in Wichita appears to be a significant area of concern. Multiple reports of dirty tables and overflowing trash cans suggest a lack of attention to cleanliness within the dining area. This could detract significantly from the overall dining experience for customers choosing to eat at the restaurant.

The services offered by this Panda Express location include both dine-in and takeout, as customers mentioned eating at the restaurant and picking up orders. They also cater to delivery services like DoorDash, although one reviewer had a negative experience related to a delivery pickup. The speed of service was not consistently mentioned, but one reviewer who ordered takeout did not comment on any delays. However, the functionality of amenities like the soft drink machine appears to be unreliable, as reported by one customer.

Features typically associated with Panda Express, such as a menu featuring popular Chinese-American dishes like sweet fire chicken and Beijing beef, are available at this location. However, the quality and preparation of these dishes seem to be inconsistent, with reports of cold and dry food. While the store might have a "cool newly designed" aesthetic, this positive aspect is overshadowed by concerns about cleanliness and food quality. The rudeness of the staff, as reported in one review, is a significant negative feature that could deter customers.

No promotional information specific to this Panda Express location was mentioned in the provided reviews. Panda Express, as a national chain, often has nationwide promotions or limited-time offers. To find out about any current specials at this particular branch, customers would likely need to check the official Panda Express website or app, or inquire directly at the store. Given the negative feedback regarding food quality and service, potential customers might be less inclined to seek out promotions for this specific location until these issues are addressed.

In conclusion, the Panda Express located at 2672 N Greenwich Ct in Wichita, KS, has received concerning feedback regarding its food quality, cleanliness, and customer service. Multiple reviewers reported issues with cold and dry food, dirty dining areas, and rude staff. While it operates under a well-known brand and offers dine-in, takeout, and delivery services, the negative experiences shared by these customers suggest significant shortcomings at this particular branch. Potential customers might want to consider these recent reviews before choosing to dine at or order from this location. For information on the menu and any potential promotions, it would be best to consult the official Panda Express channels, but expectations regarding the experience at this specific store should be tempered based on the available feedback.