- Chinese Food
- Chinese Restaurant
- Illinois
- Sangamon County
- Springfield
- Chinese Restaurant in North Dirksen Parkway
- Panda Express
Panda Express Photos










Hours
Monday, 10:30 AM - 9:30 PMTuesday, 10:30 AM - 9:30 PM
Wednesday, 10:30 AM - 9:30 PM
Thursday, 10:30 AM - 9:30 PM
Friday, 10:30 AM - 9:30 PM
Saturday, 10:30 AM - 9:30 PM
Sunday, 11:00 AM - 9:00 PM
About Panda Express
Located at 2730 N Dirksen Pkwy in Springfield, Illinois, Panda Express is a well-regarded establishment within the Chinese Restaurant category, specifically known for its efficient and accessible fast-food approach to popular American-Chinese cuisine. Based on recent customer reviews, this particular Panda Express location stands out for its cleanliness, well-maintained food presentation, and friendly service, making it a reliable option for those seeking a quick and satisfying meal.
One of the key aspects highlighted by customers is the cleanliness of the restaurant. In the fast-food sector, maintaining a clean dining environment is crucial, and this Panda Express location appears to excel in this area. One reviewer explicitly mentioned it being "very clean," which contributes to a more pleasant and comfortable dining experience for patrons choosing to eat on-site.
The presentation of the food is another feature that has garnered positive feedback. The "food display was awesome," according to one review. This suggests that the restaurant takes pride in ensuring that the food is not only readily available but also visually appealing. Even during busy periods, the food trays on display were reported to be "full and freshly stocked," indicating efficient management and a commitment to providing fresh options for customers. This is a significant advantage in a high-traffic fast-food setting, assuring customers of the quality and availability of their favorite dishes.
Efficient staffing also seems to be a hallmark of this Panda Express location. The observation that "they seem to be well staffed" suggests that the restaurant is equipped to handle customer volume effectively, contributing to the prompt service that was also noted in the reviews. Adequate staffing levels can lead to shorter wait times and a smoother overall experience for diners, whether they are ordering for dine-in or takeout.
The taste of the food itself is, of course, a primary factor for any restaurant, and customers have reported that the food at this Panda Express location "tasted good." While Panda Express is a chain known for its consistent flavors across locations, positive feedback on taste reinforces that this particular branch adheres to the brand's standards while also maintaining freshness and quality. Popular dishes such as Orange Chicken, Broccoli Beef, and Kung Pao Chicken are likely to be among the satisfying options available.
For those choosing to dine in, the atmosphere is described as "welcoming." This is an important aspect of the overall experience, as it makes customers feel comfortable while eating at the restaurant. One reviewer also noted that the "Food Service was so prompt," which is a significant benefit for those who are on a tight schedule or prefer a quick meal. The staff members are consistently described as "very kind," further enhancing the welcoming atmosphere and contributing to a positive interaction with the restaurant.
In terms of the dine-in environment, one reviewer mentioned that the temperature was "a little chilly" for their preference but also noted positive aspects such as tables being "far enough apart" and "cleaned." The spacing of tables can contribute to a more comfortable and less crowded dining experience, while cleanliness is always a top priority for restaurant patrons. These observations provide a balanced view of the dine-in experience, acknowledging a minor discomfort while highlighting important positive attributes.
Overall, the Panda Express located at 2730 N Dirksen Pkwy in Springfield, IL, appears to be a well-managed and customer-friendly establishment within the Chinese fast-food sector. Its strengths lie in its cleanliness, efficient and well-staffed operations, consistently fresh and appealing food display, prompt service, and welcoming atmosphere. The positive feedback from customers, including those who are just passing through town and plan to return, speaks to the quality and reliability of this location.
As a national chain, Panda Express frequently offers various promotions and deals, although specific current promotions for this Springfield location are not mentioned in the provided reviews. These promotions can include family meal deals, discounts on certain entrees, or limited-time offers on new menu items. Local users are encouraged to check the Panda Express website or mobile app for the most up-to-date promotional information or to inquire directly at the restaurant by calling (217) 528-9790 or +1 217-528-9790. Panda Express also often participates in online ordering and delivery services, which can provide added convenience for customers.
In conclusion, for residents and visitors in Springfield, IL, looking for a reliable and enjoyable Chinese fast-food experience, the Panda Express on N Dirksen Pkwy offers a compelling option. Its commitment to cleanliness, fresh food, efficient service, and a welcoming environment makes it a standout choice within its category. Whether you're craving a quick lunch, a family meal, or a convenient dinner, Panda Express provides a satisfying solution with the added assurance of positive customer feedback regarding the quality of their operations and food.
Panda Express Location
2730 N Dirksen Pkwy, Springfield, IL 62702, USA
Customer Reviews
One of the better pandas I've been to, very clean, and the food display was awesome. Even though it was busy, the food trays on display were full and freshly stocked. They seem to be well staffed. The food tasted good. We will eat here again next time we pass through this town.
A Welcoming atmosphere, Food Service was so prompt. Staff members are very kind. We used for dine in, temperature was little chilly for me but tables are far enough apart, and cleaned.
Visited this location 3/30/25 8:27pm. Store closes at 9:00pm. Dark skinned Asian girl serving the food said, our food options are limited because we close at 9pm. Okay, no biggie I get it. My wife and I got our panda bowls and sat down at 8:35pm. My wife and I finished our bowls and we were opening our fortune cookies at 8:52pm, about to leave the store after that when the same dark skinned Asian girl came up to our table. And I already knew what she was going to say so I just said “ok” then kept eating. She continued to talk and told me and my wife that they close at 9pm and we need to leave or she’s kicking us out. Literally threatening to kick a paying customer out 8 mins before close when 1. You already told us as we were getting our food that you close at 9pm 2. She could clearly see that we were already finished with our bowls and it was obvious we were about to leave. She could’ve worded it wayyy better than saying “I’m gonna have to kick you guys out”. Give this location 1 star for rude/terrible employees
If you're not open yet, you shouldn't have the door unlocked. Common sense. *Updated* If you don't know what's on the menu board you probably shouldn't be working drive thru. Hospitality matters folks. This z generation has a lot to learn, apparently.
Great food but service really suck, was told there was a wait for certain foods I ordered and would only be 5 minutes. I waited 3o minutes out in the parking lot for them to never bring it to me, had to actuall go inside to get my food smh...
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