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Discover Panda Express in Spanaway: A Chinese Restaurant Experience
  1. Chinese Food
  2. Chinese Restaurant
  3. Washington
  4. Pierce County
  5. Spanaway
  6. Chinese Restaurant in Mountain Highway East
  7. Panda Express

Panda Express

99 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 11:00 PM
Tuesday, 10:00 AM - 11:00 PM
Wednesday, 10:00 AM - 11:00 PM
Thursday, 10:00 AM - 11:00 PM
Friday, 10:00 AM - 11:00 PM
Saturday, 10:00 AM - 11:00 PM
Sunday, 10:00 AM - 11:00 PM

About Panda Express

Panda Express, a well-known name in the Chinese fast-food sector, operates a location at 20321 Mountain Hwy E in Spanaway, Washington. Positioned within the Chinese Restaurant category, this establishment aims to provide local users with a convenient option for enjoying American Chinese cuisine. Customers can reach this specific branch by phone at (253) 534-9289 or via mobile at +1 253-534-9289.

Based on available information, including direct customer feedback, it's important for potential patrons to have a balanced understanding of what to expect from this particular Panda Express location. While Panda Express, as a brand, enjoys considerable popularity as a fast-food chain offering familiar dishes, experiences at individual locations can vary.

Regarding the environment, as a fast-food establishment, Panda Express typically offers a casual and efficient setting. Customers can generally expect a functional dining area suitable for quick meals. The focus tends to be on order processing and swift service to accommodate customers looking for a fast dining solution or those opting for takeout.

In terms of services, Panda Express in Spanaway likely provides several options to cater to different customer needs. These usually include in-store ordering and dining, takeout services for those wishing to enjoy their meals elsewhere, and potentially delivery services, often facilitated through third-party platforms. The ability to place orders over the phone for pickup might also be available. It is advisable to confirm the availability of specific services, such as delivery, directly with the restaurant.

The features of Panda Express restaurants generally revolve around their menu of American Chinese dishes. Popular items often include orange chicken, chow mein, various types of fried rice, broccoli beef, and Kung Pao chicken. They typically offer a selection of appetizers, such as spring rolls and egg rolls, and a variety of side dishes. The focus is on providing familiar flavors in a quick-service format. However, specific customer reviews for this Spanaway location raise some concerns about the consistent quality of these standard offerings.

Several customer reviews paint a picture of inconsistent food quality and service at this particular Panda Express. One reviewer expressed disappointment with dry chow mein, overcooked and burnt teriyaki chicken, hard and dry orange chicken, and a missing chicken egg roll. A subsequent visit by the same customer resulted in a long wait time, the unavailability of a requested sauce, and a missing teriyaki chicken order, although the food received was reportedly better on this occasion. Another reviewer highlighted recurring issues with their orders, including burnt rangoons and incorrect entrees, alongside concerns about the staff's responsiveness to problems.

These reviews suggest that while the restaurant operates under the established Panda Express brand, the execution in terms of food preparation accuracy and quality control at this specific Spanaway location may be inconsistent. Potential customers should be aware of these recent experiences shared by other patrons.

Currently, there is no specific promotional information available for this particular Panda Express location online. Typically, Panda Express as a chain may offer various promotions or limited-time offers, which could be advertised in-store, on their corporate website, or through their mobile application. Local promotions specific to the Spanaway branch might also be available, so it would be prudent to inquire directly with the restaurant about any ongoing deals or discounts.

In conclusion, Panda Express at 20321 Mountain Hwy E, Spanaway, WA, is a Chinese fast-food restaurant offering a range of familiar American Chinese dishes for dine-in, takeout, and potentially delivery. While the brand is widely recognized, recent customer feedback indicates potential inconsistencies in food quality, order accuracy, and service at this specific location. Local users considering this restaurant should weigh these recent experiences alongside the general expectations associated with the Panda Express brand when making their dining decisions. It may be beneficial to verify current service options and any ongoing promotions directly with the restaurant before visiting.

Panda Express Location

20321 Mountain Hwy E, Spanaway, WA 98387, USA

Customer Reviews

3.0
99 reviews
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Angela Strupp
May 12, 2025

Panda Express is one of my favorite fast food restaurants. I usually get mine from the one on Meridian, but today, I went here. I'm very disappointed. The chow mein is pretty dry, the teriyaki chicken is overcooked to the point of burnt on parts and the orange chicken in hard and dry. They also didn't give me my chicken egg roll I ordered and paid for! Not happy. I decided to give them another chance. This time, I went inside and waited in line for probably about 20 minutes. They were busy, so I reminded them not to forget my teriyaki chicken and asked for sweet and sour sauce. They were out of the sauce, and when I got home, I when I got home, my chicken was left out! Seriously irritating. At least this time, the food I did have was good. Still not happy. 😏

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Da Mitz85
Sep 28, 2024

DO NOT GO HERE We are apparently slow learners. Decided to give them another try after our last less than stellar experience here... The main reason we come is for the rangoons... They were burnt (see pictures) . The rest of the food looks okay, though. I wanted to go back inside and ask them to remake them, but my wife said no. The last time she went there, and there was a problem, the manager made it seem like it was our fault that a Dasher took our food instead of the correct order... Every time we've come, there has been issues. And very little effort by staff to help... UPDATE: Got home and the food was wrong. Incorrect entrees. And the noodles were not fully cooked. GO HERE AT YOUR OWN RISK!

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Angel Thymera
May 09, 2025

This is the absolute last time I come to this location. Every 👏 single 👏 time 👏 I come here, i get served old and expired food that could not be fed to a dog. It sounds to me like I'm going to need to suggest a health department investigation because EVERYONE, not just one person, is ignoring food expiration timers in an effort to offload the product onto unsuspecting customers - who were actually paying for and expecting fresh food. I even had to add a request-note to my order for fresh food because the last two times I thought might not have been a fluke. Turns out I was correct and this is disgusting behavior that will not be tolerated. Any other location I go to is fine, but this one is in the dumpster and employees smile really hard about it. I'm voting with my wallet not to return here until this is addressed regularly. The restaurant looks very clean, the employees look happy and well kept, and even the food looks wet and happens to be hot but just don't be fooled.

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yungnooder7
Dec 23, 2024

Was told it was a five minute wait on one of the items in my order, I waited 20 minutes in the parking lot and finally went in to ask about my order. It was literally sitting right on the counter and the item I was waiting on was done.... Chow mein was undercooked. The drive through order process also took 15 minutes on its own. Dont go here

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Allison Johnston
Sep 14, 2024

Went through drive thru since my kids are sick and was told to wait 5 mins in the parking lot for our beef broccoli. We waited over 15 mins and had to go in to get our food that was just sitting on top of a warmer. Got home and the food was cold and disgusting and almost broke my tooth on a huge bone.

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