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Panda Express in Albuquerque, NM: A Look at Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. New Mexico
  4. Bernalillo County
  5. Albuquerque
  6. Loma Del Rey
  7. Chinese Restaurant in Montgomery Boulevard Northeast
  8. Panda Express

Panda Express

678 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:30 AM - 10:00 PM
Wednesday, 9:30 AM - 10:00 PM
Thursday, 9:30 AM - 10:00 PM
Friday, 9:30 AM - 10:30 PM
Saturday, 9:30 AM - 10:30 PM
Sunday, 9:30 AM - 10:00 PM

About Panda Express

Panda Express is a Chinese fast-food restaurant located at 9500 Montgomery Blvd NE, Albuquerque, NM 87111. They can be contacted at (505) 292-1387 or +1 505-292-1387.

Customer reviews for this location present contrasting experiences. One customer who was visiting this Panda Express as a non-regular location reported a positive experience. They ordered through the app, found their food ready upon arrival, and noted a great, friendly, and welcoming atmosphere while eating inside the store. They also mentioned decent plate portions.

However, another customer had a negative experience using the drive-thru. Upon arriving home, they discovered that their bowls were only half full. When they called the store to address this, they spoke with an employee named Leesha, whom they described as very unprofessional. The customer's request to speak with a manager was met with being put on hold, after which the same employee returned to the line claiming to be the manager. This customer described the service as terrible, stated they would not recommend this location, and found the portion size unacceptable.

Overall, experiences at this Panda Express location appear to be inconsistent. While one customer found a friendly atmosphere and adequate portions when dining in after an app order, another reported poor service and insufficient portions through the drive-thru. Potential customers may want to consider these differing viewpoints when deciding to visit this particular Panda Express.

Panda Express Location

9500 Montgomery Blvd NE, Albuquerque, NM 87111, USA

Customer Reviews

3.0
678 reviews
A
Artem Metelskiy
Oct 29, 2024

This no my regular location to go, was passing by. Ordered through app. Food was ready when arrived. Ate inside the store, great friendly and welcoming atmosphere. Decent plate portions

a
armando bencomo
Aug 23, 2024

I went through the Drive thru, checked my order when got home and noticed that the bowls were half full. Called the store and spoken with Leesha. She is very unprofessional, I requested to speak with a manager and she put me on hold and came back on the line stating she was the manager. The service is terrible. Will not recommend. Not acceptable for the portion.

s
sheryl nelms
Jan 21, 2025

Guy in drive thru was nice but couldn’t get the order right like 4 times. No black pepper chicken and did not offer to make it. Got beef with broccoli and it was horrible! Broccoli was so hard and lack of beef. It was nasty! Wanted a different Chinese place but their system was down. So disappointed considering how much I wanted decent Chinese and got trash. Felt sick after I ate it and ended up out of me anyway. Trader Joe’s is better beef with broccoli. Should have gone with them.

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Dawn Green
Feb 02, 2025

I submitted a 100 dollar order on doordash and we did not receive any of the food we ordered. Instead of chow mein and fried rice, ALL of us got white rice. Your restaurant staff should have canceled our order Instead of sending a bunch of stuff er did not want. No honey walnut shrimp was in the order even though it costs extra and the teriyaki chicken wr ordered was drenched in soy sauce and tasted horrible. My entire family is sick now from the food we got from you all! Shame on your night staff and management for doing this to God knows how many people! I want a refund for your inability to cook what was requested!

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Izaac Eredia
Nov 30, 2024

8/10 times they'll get your order wrong if you order online even if it's for two items. Always double check your orders if you order here. I don't think I've ever ordered from a fast food place that gets orders wrong this much. Wrong entree boxes to wrong foods and put a sticker on the boxes that literally says the correct food and box size on it. Idk how someone can mess that up so consistently when it's right in front of them.

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