Panda Express

Welcome to Panda Express, a well-known chain of Chinese restaurants offering a fast-food approach to American Chinese cuisine. Located at 98-1005 Moanalua Rd Suite #FC7, Aiea, HI 96701, USA, this branch is situated inside a shopping center, providing a convenient dining option for shoppers and local residents alike. You can reach them at (808) 486-8696 or their mobile number, +1 808-486-8696, for inquiries or to place an order for takeout.

As a Chinese restaurant in the fast-food category, Panda Express in Aiea offers a familiar menu featuring a variety of popular American Chinese dishes served in a quick-service format. Customers typically select their meals from a steam table displaying various entrees, sides, and appetizers, allowing for quick customization of their orders. Popular items often include Orange Chicken, Broccoli Beef, Kung Pao Chicken, Chow Mein, and fried rice.

Based on recent customer reviews, the food quality at this Aiea location of Panda Express is generally well-regarded. One reviewer specifically mentioned that the "Food is great." This positive feedback on the taste and quality of their offerings suggests that customers can expect the familiar and enjoyable flavors that Panda Express is known for.

The environment of this Panda Express is described as "amazing inside the center," indicating that the restaurant benefits from the overall ambiance and amenities of the shopping center in which it is located. This could imply a comfortable and accessible dining area for those choosing to eat in while shopping or visiting the center.

However, the reviews also highlight some areas where improvements may be needed, particularly concerning online order processing and payment accuracy. One customer shared a negative experience with their online order, noting that a soda they had ordered was not included in their pickup. They recommended that the restaurant ensure all ordered items are included with the order, either by placing them directly with the food or ensuring they are in the bag before the customer leaves. This oversight resulted in the customer leaving without a part of their order, assuming everything was included, and they expressed their intention to leave a review to prompt the restaurant to address this issue.

Another concerning review details a payment issue. A customer attempted to purchase a drink using their Cash App card and later noticed two separate transactions: one for the drink and another for an unknown amount charged immediately after. They reported attempting to dispute the charge and contact the establishment for clarification but received no response. This lack of communication and the unexplained double charge raises significant concerns about the restaurant's payment processing system and customer service responsiveness in resolving financial discrepancies.

Considering these reviews, while the food and the environment within the shopping center are viewed positively, potential customers should be aware of potential issues with online orders and payment processing at this Aiea location of Panda Express. It might be prudent for those placing online orders to double-check their bags before leaving to ensure all items are included. Additionally, customers using digital payment methods should carefully review their transaction history after making a purchase.

The services offered at this Panda Express include both dine-in and takeout, catering to customers who wish to eat at the restaurant while enjoying the shopping center's atmosphere, as well as those who prefer to take their food to go. The mention of online orders indicates that they also provide the convenience of ordering ahead for pickup. However, the reported issue with a missing item in an online order suggests that their online order fulfillment process may need to be more carefully managed to ensure accuracy.

As a standard Panda Express, the features of this restaurant likely include a menu with a variety of American Chinese fast food favorites, a quick-service format, and the option to customize meals with different combinations of entrees and sides. The location within a shopping center offers the added convenience of accessibility and a potentially pleasant dining environment.

Currently, the provided information does not include any specific promotional details for this Aiea location of Panda Express. As a large chain, Panda Express often runs national or regional promotions, which may be advertised in-store, on their website, or through their mobile app. Local users interested in potential discounts or special offers are advised to check these sources directly for the most up-to-date information.

In conclusion, the Panda Express located at 98-1005 Moanalua Rd Suite #FC7 in Aiea offers familiar American Chinese fast food in a convenient shopping center setting. While the food is generally considered great and the atmosphere within the center is appealing, potential customers should be aware of reported issues regarding the accuracy of online orders and potential problems with payment processing. It is recommended to verify online orders before leaving and to monitor payment transactions closely. Despite these concerns, for those seeking a quick and tasty American Chinese meal while at the shopping center or for takeout, Panda Express in Aiea remains an option.