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Considering Panda Express in Dallas, TX (Midway Rd)
  1. Chinese Food
  2. Chinese Restaurant
  3. Texas
  4. Collin County
  5. Dallas
  6. Far North Dallas
  7. Chinese Restaurant in Midway Road
  8. Panda Express

Panda Express

933 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:30 PM
Tuesday, 10:00 AM - 10:30 PM
Wednesday, 10:00 AM - 10:30 PM
Thursday, 10:00 AM - 10:30 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 10:00 AM - 10:30 PM

About Panda Express

Panda Express is a Chinese restaurant located at 17602 Midway Rd, Dallas, TX 75287, USA. Based on recent customer reviews, there are significant concerns regarding both the food quality and service at this particular location.

One customer tried the new "premium side," the "Firecracker Steak n Shrimp," and found it "Definitely not worth the money." They described the "steak was chewy" and were disappointed by the extremely small portion size, receiving only two shrimp despite ordering a plate and appetizer for $16. The portion of "sesame chicken was small as well," and the "noodles were stale tasting." This reviewer felt that they "could have eaten at an all you can eat Chinese buffet for more food and better quality" and advised people to "stop wasting money on takeout, especially this place and location."

Another customer, who stated they "always come to this Panda" and usually asks for a small drink due to their consumption habits, reported a negative service encounter. They were allegedly told by the cashier that they "could only serve me water and not any other drink," which they found to be "Terrible service from that woman."

Based on these reviews, the Panda Express at 17602 Midway Rd in Dallas, TX, appears to have issues with food quality, including chewy steak, small portion sizes (even for premium and regular items), and stale noodles. Additionally, there are serious concerns about the customer service, with one customer reporting being unfairly restricted to only water as a beverage. These negative experiences suggest that local users might want to consider other dining options.

Information about the environment is not detailed in these negative reviews. Services include takeout, and potentially dine-in (though not explicitly mentioned). Key features, based on the negative feedback, are the poor value and quality of the Firecracker Steak n Shrimp, small portion sizes, stale noodles, and potentially poor and restrictive customer service regarding beverages. No positive features or promotional information are mentioned. The strong negative recommendation from one reviewer advises against takeout from this specific location.

Panda Express Location

17602 Midway Rd, Dallas, TX 75287, USA

Customer Reviews

3.0
933 reviews
K
K Gotti
Apr 08, 2025

I tried a premium side new one, the Firecracker Steak n Shrimp. Definitely not worth the money. The steak was chewy. I ordered a plate and appetizer for $16. The PORTION size was extremely small, only received two shrimp. The sesame chicken portion was small as well. The noodles were stale tasting. I could have eaten at an all you can eat Chinese buffet for more food and better quality. People stop wasting money on takeout, especially this place and location.

M
Mariela JC
Oct 28, 2024

I always come to this Panda, I've always asked for a small glass for the drink, because I usually drink less than half of the drink, but I've never been limited to serving me one drink before. The person who attended to me at the cashier told me that i could only serve me water and not any other drink.I must say that the woman is Hispanic like me. Terrible service from that woman.

K
Kayon Bernard
Apr 01, 2025

Alexander was great even under pressure. He listens, smiles, interact and make sure we were satisfied. Thank you

Y
Yasir alkhafaji
Feb 08, 2025

This Panda express location is the BEST location I've ever been to. Everyone is super night respectful and has top tier customer service. I want to thank everyone at that location from the owner to the manager to everyone else.

N
Nightstar90
Sep 18, 2024

Great team here, excellent service and food. The shift lead seems to be doing a great job, very attentive!

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