- Chinese Food
- Chinese Restaurant
- California
- Los Angeles County
- Baldwin Park
- Chinese Restaurant in Merced Avenue
- Panda Express
Panda Express Photos










Hours
Monday, 9:00 AM - 11:00 PMTuesday, 9:00 AM - 11:00 PM
Wednesday, 9:00 AM - 11:00 PM
Thursday, 9:00 AM - 11:00 PM
Friday, 9:00 AM - 11:00 PM
Saturday, 9:30 AM - 11:00 PM
Sunday, 9:30 AM - 11:00 PM
About Panda Express
This introduction focuses on the Panda Express located at 14480 Merced Ave in Baldwin Park, California. As a well-known establishment within the Chinese Restaurant category, Panda Express is generally recognized for providing a convenient and familiar fast-food style approach to American Chinese cuisine. However, this detailed introduction aims to provide local users with a specific perspective on this particular location based on recent customer feedback available online.
One recent customer shared their experience ordering from this Baldwin Park Panda Express location through a food delivery service. While acknowledging the restaurant's proximity and therefore the food not being delayed in transit, the reviewer expressed significant disappointment with their overall experience. This suggests that the issues encountered were specific to the preparation and service at this particular branch, rather than being influenced by external factors like delivery time.
The customer, who mentioned having visited several Panda Express locations across the United States, stated that this particular one ranked at the bottom of their list. This is a strong indication that the standards and quality experienced at this Baldwin Park location may deviate from the generally expected norms associated with the Panda Express brand. The reviewer used the term "mediocre" to describe the overall quality, suggesting a lack of the usual standards in taste and preparation that patrons might anticipate.
The order placed by the customer included the "bigger plate," which allows for the selection of three entrees along with a side. The choices made were Honey Walnut Shrimp, Beijing Beef, and Sesame Chicken, paired with a combination of half steamed rice and half lo mein. Despite these being popular and signature dishes for Panda Express, the reviewer was "not super impressed." This suggests that the execution of these dishes at this location did not meet the customer's expectations, even though they were looking to satisfy a Panda Express craving.
The review goes on to express a strong sentiment of disappointment, with the customer stating that this location was not what they were expecting and advising others to "stay away" and opt for a different Panda Express if possible. This negative recommendation is significant and highlights substantial issues encountered during the visit or order.
Further details in the review shed light on the specific aspects that contributed to this negative experience. The customer described the staff as unfriendly, which is a crucial element of customer service and can significantly impact the overall perception of a dining establishment. Additionally, the reviewer noted the presence of individuals in collar shirts, possibly management, who were also perceived as unfriendly. This suggests that the lack of a welcoming atmosphere might be a more systemic issue at this particular location.
The quality of the food itself was also a major point of criticism. The rice was described as "meh," an informal term indicating a lack of flavor or proper texture. More concerning was the assessment of the Orange Chicken, another signature Panda Express dish, which was deemed not fresh. The reviewer went so far as to say that if this had been their first experience with Orange Chicken, they would have found it unappetizing. This raises concerns about the freshness and preparation standards of some of the key menu items at this location.
Beyond the food and service, the environment of the restaurant also came under scrutiny. The reviewer noted that the air conditioning was not working, resulting in a hot and uncomfortable atmosphere. This would undoubtedly detract from any potential positive aspects of the dining experience, making customers want to leave quickly. The combination of unfriendly staff, subpar food quality, and an uncomfortable environment paints a concerning picture of this particular Panda Express location in Baldwin Park.
In conclusion, based on this recent customer review, the Panda Express located at 14480 Merced Ave in Baldwin Park appears to be underperforming compared to the general expectations associated with the brand. The feedback highlights issues with food quality, staff friendliness, and the overall environment of the restaurant. Local users seeking a Panda Express experience might want to consider this feedback and potentially explore other locations if their priority is quality food and a pleasant dining atmosphere. This review serves as a cautionary note for those considering this specific Panda Express in Baldwin Park.
For those who still wish to contact this location, the phone number is (626) 338-0128 or +1 626-338-0128, and the address is 14480 Merced Ave, Baldwin Park, CA 91706, USA. However, potential customers should be aware of the recent negative feedback regarding this particular branch.
Panda Express Location
14480 Merced Ave, Baldwin Park, CA 91706, USA
Customer Reviews
I ordered through GrubHub because it happens to be a lazy day for me. The location is less than 10 minutes from me, so my review is not based on cold food or food that has been sitting in a car for too long waiting to be delivered. I have been to several Panda expresses throughout the USA and this by far is at the bottom of the list 😕 Everything was just mediocre and it is what it is. I ordered the bigger plate that comes with a choice of three... I chose Honey walnut shrimp, the Beijing beef and the Sesame chicken with half steamed rice and half lo mein. Not super impressed, but I got my Panda Express craving out of the way.
Not the place that I was expecting. I love Panda Express but NOT this location. Stay away. Go to another one if you're able. The staff wasn't friendly and some collar shirt people were there. Maybe managemen? And even they were not friendly. HUGE DISAPPOINTMENT. That's what helps with chain restaurants but maybe they're not enjoying what they do. The food was not good either. Rice was meh. Orange Chicken was not fresh and if this would have been my first time trying Orange Chicken, I would say it's not good at all. No working A/C at this location. Felt so hot and all we wanted to do was just leave! This location: BAD BAD BAD!
I paid for the family pack and paid for a plate ordered online and the plate was missing an item that blows my mind how can they not fallow instructions
Unbelievable how horrible the service at this place was. Are you telling me that I have to pay extra for this plate? Your employee doesn’t care about customer service. Why do you hire this kind of guys? Please see the picture and tell me if this is worth anybody’s money. I called and complain with the manager and let him know how disappointing this was. Really? I hope this gets fixed. Update 02/01/24 Why am I surprised? Look at their newest overpriced bowl!! Put some meat there guys!! HORRIBLE 😤
What an amazing experience! The Manager was super nice and provided excellent customer service. She mentioned a new item that was delightful, thank you for caring!
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