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Panda Express

240 reviews

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Hours

Monday, 10:00 AM - 6:00 PM
Tuesday, 10:00 AM - 6:00 PM
Wednesday, 10:00 AM - 6:00 PM
Thursday, 10:00 AM - 6:00 PM
Friday, 10:00 AM - 6:00 PM
Saturday, 10:00 AM - 6:00 PM
Sunday, 10:00 AM - 5:00 PM

About Panda Express

Welcome to Panda Express, a Chinese Restaurant located at 1560 Mall Dr, Norfolk, VA 23511, USA. You can contact them at (757) 321-1640 or +1 757-321-1640.

As a Chinese Restaurant, Panda Express is a well-known fast-food chain offering a variety of Chinese-inspired dishes. According to online reviews, the Orange Chicken is a consistently popular item.

One customer gave a five-star rating, expressing love for Panda Express and specifically mentioning the quality of the Orange Chicken. However, this reviewer recounted an experience with a staff member who exhibited unfriendly behavior, including a lack of greeting, direct staring, and minimal interaction during the order and pick-up process. Despite this negative interaction with an employee, the customer stated their continued fondness for the food and intention to return.

Another reviewer gave a two-star rating, primarily due to the lack of a rewards program at this specific location, despite the availability of a Panda Express app. This customer noted the absence of any signage indicating the non-participation in the rewards program. They mentioned that the portion sizes were decent but indicated that they do not eat there often. The lack of a rewards program was a significant drawback for this reviewer.

Based on these reviews, Panda Express in Norfolk offers standard fast-food Chinese cuisine, with the Orange Chicken being a highlight for at least one customer. However, potential customers should be aware that this location does not participate in the Panda Express rewards program. Additionally, one customer reported an instance of unprofessional and unfriendly service. For those familiar with the Panda Express menu and seeking a quick Chinese meal, this location may be an option, but it's advisable to manage expectations regarding service and rewards.

For the most current information on their menu and any local promotions, please contact Panda Express directly at the provided phone numbers.

Customer Reviews

2.0
240 reviews
M
MIGUEL RIVERA
Apr 07, 2025

Five stars because I don’t blame the franchise for the attitude of the people they hire. I love Panda. The Orange chicken is always on point. I have never had an issue here but today maybe because is a rainy Monday evening, the front of the house acted like they didn’t see me, I’m very vocal when it comes to food. She didn’t greet or acknowledge my existence even though I said Good evening and asked if they were still open. She then stared at me until I gave my request. Chow mien and Orange chicken with a water. She held the bag out and stared until I reached for it just to set it down on the counter. She then walked off. Then turned back and stared. So I asked. Can I have my water? She then pointed to the other side of the counter to where she placed the water. So petty, I don’t get it. If you want a job as front of the house, play the part. Sell it. It’s not that hard. I’m ranting but I hate it when bad employees deliver low blows to an otherwise good place. I still love Panda. I’m still going to eat here. I hope she overcomes whatever ruined her day.

N
Nicolas Lee
Mar 22, 2025

They do NOT do rewards here, so if you have the app, do NOT even try it there! What's worse is that there is not even a sign that tells you they do NOT do rewards there! So please take my advice on that. The only reason it gets two stars is because they are decent at best when it comes to how much they can give you, but I don't eat here often. Still, no rewards program there sucks.

J
Johnathan White
Jan 20, 2025

"I had a great experience at Panda Express! I tried the Orange Chicken and Chow Mein, and both were delicious. The Orange Chicken was crispy with a perfect balance of sweetness. The staff was friendly, and my meal came out quickly, despite the dinner rush. The restaurant was clean and inviting. I highly recommend Panda Express for a quick, tasty bite, and I'll definitely be back!"

l
lakeisha colon Del Valle
Dec 13, 2024

Visited this establishment today, and the service was absolutely awful! An employee basically threw my food on the plate, and refused to listen when I was talking to her about what I wanted. She proceeded to say “pay here” as a way to rush me. I told her I was not done ordering. When asked for sauce, another employee threw sauce packets in the bag! I rarely post reviews, but this place is awful!

J
Jonathan Samson
Sep 06, 2024

11.50 for this what is this😭 rationing out here like it’s a deployment soup kitchen would give me more than this LOL i was hungry and when i saw this it got me mad and thru it out not even hungry anymore

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