Panda Express

Welcome to your local guide for the Panda Express located at 120 Louis Henna Blvd in Round Rock, Texas. As a well-known chain of Chinese restaurants, Panda Express offers a variety of American Chinese dishes, primarily operating on a fast-food service model. This introduction aims to provide local users with an objective overview of this specific location based on recent customer feedback available online.

Based on the limited reviews, the experiences at this Round Rock Panda Express appear to be somewhat varied. One customer expressed significant disappointment with their recent order, stating that the food "wasn’t fresh AT ALL" and described it as "absolutely DISGUSTING" after spending approximately $60. This negative experience was compounded by an issue with a missing receipt and the customer's inability to obtain a refund, although a food remake was offered. This review raises concerns about food quality and customer service at this particular location.

In contrast, another review focuses on a specific promotional item, the "Firecracker Steak and Shrimp," which was reportedly released recently. This suggests that Panda Express actively introduces new dishes to attract customers. The reviewer mentioned receiving an email about this offering and decided to try it at this Louis Henna Blvd location, despite having a preference for another Panda Express on 685 due to occasional issues with the crispiness of the orange chicken at this one. This indicates that some customers may have specific preferences or past experiences that influence their choice of Panda Express locations.

The experience with the new Firecracker Steak and Shrimp was generally positive for this reviewer. They noted that a "bigger plate" offers a substantial amount of food, potentially enough to feed two people, aligning with the fast-food concept of providing value in terms of quantity. The Firecracker Steak and Shrimp was identified as a "premium item" with an upcharge of $1.50, although the reviewer believed they were only charged for a single portion despite ordering double. They found the shrimp to be "really good" with an enjoyable level of heat in the sauce. The steak, while acknowledged as not being "top quality," was considered "good but a little tough" for the type of meat used.

In addition to the new item, the reviewer also ordered the classic orange chicken and three cream cheese Rangoon for an additional $1.50. They mentioned typically drinking water to manage calorie intake from the food. The total cost of their meal was around $16, providing some insight into the pricing of various items. They opted for a combination of half chow mein and half super greens as their sides, showcasing the variety of side options available at Panda Express.

Overall, this reviewer's experience with the new dish was positive, and they recommended trying it. However, their initial hesitation to visit this specific location due to past experiences with the orange chicken's texture suggests potential inconsistencies in food preparation at this Round Rock branch.

Based on these reviews, it's challenging to provide a comprehensive description of the environment of this Panda Express. As a fast-food chain, the typical ambiance is casual and functional, designed for quick service and both dine-in and takeout customers. It's usually characterized by bright lighting, standard fast-food seating arrangements, and a focus on efficiency. No specific details about the décor or cleanliness of this particular location were mentioned in the provided feedback.

The services offered at this Panda Express likely include typical fast-food options such as ordering at the counter, dine-in seating, and takeout. The negative review mentions attempting to get a refund, indicating that customer service issues can arise. The positive review implies efficient service in trying the new promotional item. Panda Express, as a chain, often provides catering services and online ordering through their website or mobile app, although these were not specifically mentioned in the context of this location. The phone number provided, (512) 733-1113 or +1 512-733-1113, can be used for placing orders or inquiries.

Features of Panda Express generally include a standardized menu of popular American Chinese dishes, such as orange chicken, broccoli beef, Kung Pao chicken, and various fried rice and noodle options. They often highlight limited-time offerings, as seen with the Firecracker Steak and Shrimp. The availability of combination plates allows customers to choose a main entree and sides, offering flexibility in meal selection. The mention of an upcharge for premium items and extra portions is also a standard feature of their pricing strategy.

In terms of promotional information specific to this Round Rock location, the only detail provided is the recent release of the Firecracker Steak and Shrimp, which appears to be a nationwide promotion for Panda Express. No local or store-specific promotions, discounts, or special offers were mentioned in the reviews. To learn about any current promotions at this particular Panda Express, it would be advisable to check their in-store signage, their official website, or contact them directly via phone.

In conclusion, the Panda Express at 120 Louis Henna Blvd in Round Rock, TX, offers standard American Chinese fast food with a menu that includes popular dishes and occasional new items like the Firecracker Steak and Shrimp. Customer experiences appear to vary, with one reporting significant issues with food freshness and service, while another had a positive experience with the new promotional dish, despite some reservations about the consistency of other menu items. As a fast-food establishment, the environment is likely casual and focused on quick service. For local users considering this Panda Express, it's recommended to take these varied experiences into account and perhaps try it for themselves, especially if interested in their new offerings. For any specific concerns or inquiries about current promotions, contacting them directly at (512) 733-1113 or +1 512-733-1113 is advisable.