Panda Express

Very displeased with service and the food. I've been watching it go down hill for awhile now, but today they have me writing a review.. I went there for lunch with my family. We stood waiting to order our food for 5 minutes and considered walking out. Manager/Shift lead was standing right in front of us taking orders for the drive-through that entire time. Never said a word to us.. No: welcome to Panda express, hi, hello, we will be right with you.. nothing. A gloomy boy walked up after and took our order, no smile no greeting. It was more of an inconvenience that we were there. When we finally got to the table to eat our food we were not happy. Meat was luke warm, steamed rice was more like rice porridge (overcooked and very mushy), and the fried rice was the same (overcooked, mushy, and salted??? yes salted.. not soy... not sesame sauce, salt.. tall tale sign was the fried rice was white... I don't know it was even fried). We ate the meat.. after all we just paid $30+ for 3 bowls.. but threw away everything else.. I will not be returning anytime soon.

We paid $30+ for 3 bowls and it was 90% fried rice. We even made a donation and the three bowls all together had the portion of black pepper steak that is served for just one bowl. Meaning each bowl had literally 4 small pieces of steak. They’ll steal your money.

I only come through Warsaw about twice a month and haven't had the chance to stop here and eat yet. I did an online order since I had to go out of my way to get here. When I got to the store to pick up my food the first thing I noticed, was the food online looked old and dried out and of the six employee standing around talking, no one was making any fresh food. I figured it'd probably be all right. I should have going with my first impression. I got my food and left since I was in a hurry, when I opened it I was not impressed. The vegetables were old and soggy, and everything had a weird bitter taste. Plus I ordered a large drink because I wanted the tea and both teas were empty, the Dr pepper which would have been my second choice was out. So pretty much a waste of a large drink.

My husband and I took our granddaughters to Panda Express in Warsaw just off of Thirty and I'm telling you that this was the #Best 🐼 Express I have ever been to. It was so Clean, Employees were, Carring, Curtious, and seemed as though they really #Respect and enjoy their jobs. There was a steady comfortable flow of Consumers. No shoving, pushing, or crowds. Just a nice clean place to eat at. The manager even brought over a whole handful of extra Fortune Cookies.

Food is always wonderful, but service sucks. Only three families in the restaurant and my husband had to wait for rice. Then when it was ready, they could not figure out who it belongs to.