Panda Express

Panda Express, a well-known chain of Chinese restaurants, has recently opened a location in Rocky Mount, North Carolina, situated at 1310 Jeffreys Rd. Offering a fast-casual approach to American Chinese cuisine, Panda Express provides both takeout and dine-in options for local customers. They can be contacted at (252) 403-0313 or their mobile number +1 252-403-0313 for inquiries.

Initial reactions from the local community appear to be mixed, as reflected in the recent customer reviews. One customer, who generally prefers non-chain restaurants but opted for Panda Express due to group consensus, shared several points of concern regarding their takeout experience. They noted a limited selection of main dishes, specifically mentioning that the options were restricted to chicken or beef, with no seafood available. This lack of variety might be a consideration for customers seeking a broader range of protein choices in their Chinese cuisine.

Furthermore, this reviewer expressed significant dissatisfaction with the quality of the chicken, describing it as being comprised of undesirable parts, mostly fat, and even comparing it unfavorably to the chicken at Taco Bell. This is a critical point of feedback for potential customers concerned about the quality of the ingredients used. The same reviewer also commented on the spring rolls, stating that they contained a minimal amount of filling, suggesting a potential lack of substance in this appetizer. Interestingly, their favorite aspect of the meal was the sauces, which they found to be the most redeeming feature, highlighting a potential strength in flavor profiles but weakness in the main components of the dishes. This customer also noted that the portion sizes were small and ultimately stated they would not return, even going as far as deleting their sign-up.

On a more positive note, the same reviewer did acknowledge that the restaurant was very clean and that the service provided was great. This suggests that Panda Express in Rocky Mount maintains a clean environment and employs a friendly and efficient staff, which are important aspects of the overall customer experience, even if the food quality was not to this particular customer's liking. They also pointed out that the parking lot layout was confusing and that the online order pickup was located near the exit, which could be useful information for customers planning to use this service.

In contrast, another local customer expressed excitement about the arrival of Panda Express in Rocky Mount, indicating a pre-existing positive perception of the chain. This reviewer described the restaurant as "pretty nice" and noted that while there might be a long line, the employees work quickly to serve customers. Their order included the Premium steak & peppers with orange chicken, rice, and noodles, and they found the price to be reasonable, especially for the option of two meats and one side. This suggests that Panda Express offers value in terms of pricing and portion sizes for some customers.

Looking ahead, this second reviewer mentioned their intention to try the walnut shrimp with egg rolls on their next visit and indicated a preference for the fried rice, while noting that the lo mein noodles were not as thick as expected and contained a larger amount of vegetables than desired. This feedback provides specific insights into certain menu items and potential areas where individual preferences might vary.

Overall, the initial local reception to Panda Express in Rocky Mount appears to be split. While some customers appreciate the arrival of the chain, find the service to be good, and the prices reasonable, significant concerns have been raised regarding the quality of certain food items, such as the chicken and spring rolls. The cleanliness of the restaurant and the efficiency of the service seem to be positive aspects. For local users in Rocky Mount considering Panda Express, it is advisable to take these varied experiences into account. If you are familiar with the Panda Express chain and generally enjoy their offerings, the Rocky Mount location might be a welcome addition. However, if you prioritize high-quality meat and substantial fillings in your dishes, the negative feedback regarding these aspects should be considered. Ultimately, individual preferences and priorities will likely determine whether Panda Express in Rocky Mount becomes a regular dining choice.