Panda Express

Welcome to Panda Express, a well-known establishment in the Chinese Restaurant category, located at 2247 Jacksboro Hwy in Fort Worth, Texas. This location can be contacted at (817) 310-8868 or +1 817-310-8868. Panda Express is a chain restaurant offering a variety of American Chinese dishes. However, recent customer feedback for this specific Fort Worth location presents a mixed picture regarding food quality and preparation practices.

Environment: One customer review briefly mentions a positive "atmosphere," which suggests that the dine-in environment at this Panda Express location may be generally pleasant. However, this is the only comment regarding the ambiance, and no further details are provided about the decor, cleanliness, or overall feel of the restaurant. Therefore, while one customer found the atmosphere appealing, there isn't enough information to provide a comprehensive description of the dining environment.

Services: As a standard Panda Express location, it is expected that this restaurant offers both dine-in and takeout services. The mention of ordering specific dishes implies that customers can choose from a menu for consumption on-site or to take away. While not explicitly stated in the provided reviews, Panda Express typically offers over-the-counter service where customers select their entrees and sides to create a customized meal. The availability of drive-thru service or delivery options at this specific location is not mentioned in the reviews, so it would be advisable to contact the restaurant directly to inquire about these services.

Features: Panda Express is known for its selection of popular American Chinese dishes. Based on the customer reviews for this Fort Worth location, some of the menu items ordered include Beef and Broccoli, White Rice, Crab Rangoon, and Spring Rolls. One reviewer, a former fan of the chain, noted that in the past, with a more limited menu, the food tasted fresh and good. However, their recent experience indicated a decline in quality, with the Beef and Broccoli described as "terrible" due to a mix of new and old ingredients resulting in a "rancid taste." The white rice was also criticized for being old, tasteless, and overly sticky. Similarly, the Crab Rangoon and Spring Rolls were described as tasting old.

Another review from April 19, 2025, highlighted a concerning food preparation practice. The customer observed fried rice being refreshed by adding new rice to old rice that had become stuck to the bottom of the pan. The reviewer specifically noted that the employee scraped all the old, hard rice and mixed it with the fresh rice. This raises significant concerns about food quality and freshness, as serving old, potentially dried-out rice mixed with new rice can negatively impact the taste and texture of the dish. The customer in this instance had to specifically request a portion from the fresher side of the pan.

A third review mentioned positive aspects such as "love the veggies" and "service," but raised concerns about increasing prices for smaller portions, meat with more gristle, and overly salty or sweet selections. This suggests a potential shift in the chain's overall quality and value proposition, making it a "less appealing option" for this particular customer. The reviewer also noted that the meals were becoming less filling.

These reviews collectively paint a picture of potential inconsistencies in food quality and concerning food preparation practices at this Panda Express location on Jacksboro Hwy. While one customer appreciated the atmosphere and service, the significant issues raised regarding the freshness of ingredients, the mixing of old and new food, and the value for money are important considerations for potential customers.

Promotional Information: The provided customer reviews do not contain any information about specific promotions or special offers at this Panda Express location in Fort Worth. Panda Express as a chain often has various promotions, such as limited-time offers on certain dishes, family meal deals, or online ordering discounts. To find out about any current promotions at this specific restaurant, it is recommended to check the official Panda Express website, use their mobile app (if available), or inquire directly when placing an order. Local flyers or online coupon websites might also provide information on deals specific to this area.

In conclusion, while Panda Express is a familiar name in the Chinese Restaurant category, the customer feedback for the location at 2247 Jacksboro Hwy in Fort Worth presents several areas of concern. Issues regarding the freshness of ingredients, the mixing of old and new food during preparation, potential inconsistencies in food quality (as seen with the Beef and Broccoli, rice, Crab Rangoon, and Spring Rolls), and concerns about portion sizes and value have been raised by recent customers. While one reviewer noted a positive atmosphere and service, the more prevalent feedback points to potential problems with food quality and preparation practices that prospective customers should be aware of. It would be prudent for individuals considering this location to weigh these recent experiences and perhaps consider inquiring about food preparation methods and freshness when ordering.