Panda Express

Welcome to the local guide for Panda Express, a well-known chain of Chinese restaurants, with a location situated at 3310 Iowa Street B in Lawrence, Kansas (66046, USA). As part of the Chinese restaurant category, Panda Express offers a fast-casual dining experience with a variety of American Chinese cuisine options. This particular branch can be contacted by phone at (785) 838-0009 or via their mobile number at +1 785-838-0009.

When considering a quick and convenient Chinese meal, Panda Express is often a popular choice due to its widespread presence and familiar menu. However, experiences can vary between different locations. Recent customer feedback regarding the Panda Express at 3310 Iowa Street B in Lawrence presents a somewhat contrasting view. One customer reported a significantly negative experience, describing it as the "worst Panda Location" they had ever visited. Their primary complaints centered on two key areas: portion sizes and customer service.

According to this review, the portion sizes at this specific Lawrence location were notably smaller compared to other Panda Express restaurants. The customer expressed that most locations are typically generous or at least adequately fill the containers, but this was not the case at this store. Furthermore, the reviewer described the employee serving their food as initially rude. The situation reportedly worsened when a friend of the employee came in to pick up a DoorDash order. The employee allegedly interrupted serving the customer's food, leaving the scoop in their dish, to attend to her friend's order. Upon returning, when the customer inquired if they had received two portions, the employee responded rudely and then directed someone else to handle the checkout.

The reviewer also mentioned having photographic evidence of the small portion sizes, emphasizing their dissatisfaction by stating that they would have gotten more food for the same amount of money by simply eating cash. This negative experience, compounded by what they perceived as "undelightful disgusting attitude" from the staff, led the customer to rate this as the worst Panda Express location they had encountered.

In contrast, another customer shared a highly positive experience, specifically highlighting the excellent customer service provided by one gentleman. This reviewer also noted that the food was fresh, contributing to a wonderful dining experience. They were so impressed that they recommended giving the employee a raise, indicating a significant difference in service quality compared to the negative report.

Given these contrasting reviews, it is important for local users to consider that experiences at this Panda Express location may vary. While one customer encountered issues with portion sizes and service, another found the food fresh and the service excellent. This suggests a potential inconsistency in the overall customer experience at this particular branch.

As a fast-casual Chinese restaurant chain, Panda Express typically offers a standardized menu featuring a selection of popular dishes served in a buffet-style format where customers can choose their base (such as rice or noodles), entrees, and sides. Their signature dishes often include Orange Chicken, SweetFire Chicken Breast, Kung Pao Chicken, and Broccoli Beef. They also offer various chow mein and fried rice options, as well as appetizers like spring rolls and cream cheese rangoon.

The environment of a Panda Express restaurant is generally designed for quick service and casual dining. Locations typically feature a serving counter where customers can see and select their food, along with a seating area for those who wish to eat on-site. The atmosphere is usually bright and functional, catering to individuals and families looking for a convenient meal.

Services offered by Panda Express primarily include dine-in and takeout. With the rise of food delivery services, it is also common for Panda Express locations to partner with platforms like DoorDash, as mentioned in one of the reviews. This allows customers to enjoy their food at home or other locations. Online ordering through their website or app is also often available for convenient pickup.

Features of Panda Express as a chain include its consistent menu across locations, its focus on fast and convenient service, and its generally affordable price point. They often introduce new dishes or limited-time offers to keep the menu interesting. Nutritional information for their dishes is typically readily available, catering to health-conscious consumers.

Promotional information for Panda Express can often be found on their national website or through their mobile app. These promotions might include special deals on certain entrees, family bundles, or discounts for online orders. It is advisable for local users to check the official Panda Express website or app for any current promotions applicable to the Lawrence, KS location. Additionally, they might offer local promotions that could be advertised in-store or through local online platforms.

For local users in Lawrence, KS, the Panda Express at 3310 Iowa Street B offers a convenient option for fast-casual Chinese food. However, based on recent reviews, it is prudent to be aware of potential inconsistencies in portion sizes and service. While one customer had a very negative experience, another reported excellent service and fresh food. It might be worthwhile to visit the location or call ahead to inquire about current specials and to gauge the current service quality based on your own interaction. Checking online ordering options or third-party delivery apps might also provide additional insights into the current offerings and customer feedback specific to this location.

In conclusion, Panda Express at 3310 Iowa Street B in Lawrence, KS, is a Chinese restaurant providing fast-casual dining and takeout services. Customer reviews indicate a potential for variability in portion sizes and service quality, with one negative report contrasting with a positive mention of excellent service and fresh food. Local users are encouraged to consider these perspectives and explore the restaurant's current offerings and promotions through direct contact or online resources to make an informed decision.