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Panda Express at Hillsdale Mall, San Mateo: A Convenient Chinese Restaurant Option
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. San Mateo County
  5. San Mateo
  6. Sugarloaf
  7. Chinese Restaurant in Hillsdale Mall
  8. Panda Express

Panda Express

98 reviews

Panda Express Photos

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Hours

Monday, 11:00 AM - 8:30 PM
Tuesday, 11:00 AM - 8:30 PM
Wednesday, 11:00 AM - 8:30 PM
Thursday, 11:00 AM - 8:30 PM
Friday, 10:30 AM - 8:30 PM
Saturday, 10:30 AM - 8:30 PM
Sunday, 11:00 AM - 7:00 PM

About Panda Express

Welcome to Panda Express, a well-known establishment within the Chinese Restaurant category, conveniently situated at 74 Hillsdale Mall, San Mateo, CA 94403, USA. Located inside the popular Hillsdale Shopping Center, this Panda Express offers a readily accessible option for shoppers and local residents seeking a quick and familiar taste of American Chinese cuisine. You can reach this location at (650) 286-1079 or their mobile number +1 650-286-1079 for any inquiries.

Based on recent customer feedback, the experience at this particular Panda Express location in Hillsdale Mall appears to be somewhat varied. One customer who attempted to make a purchase noted a significant limitation regarding payment methods. They reported that the restaurant only accepts "tap" credit cards and was unable to process their debit card. This restriction led to a negative experience for this customer, who expressed dissatisfaction with the payment policy, especially considering their preference for using a debit card. They also mentioned that the food "isn't that good anyway," indicating a general lack of satisfaction with the culinary offerings at this location.

In contrast, another customer who visited for lunch on a weekday reported a more positive experience. They noted that the restaurant was "not crowded" during their visit, which likely contributed to a more relaxed atmosphere. This reviewer also commented on the freshness of the food, a crucial aspect for any dining establishment. Furthermore, they praised the service as "great" and observed that the location inside the mall was "well maintained," suggesting a clean and organized environment.

Considering these two recent reviews, it's evident that experiences at this Panda Express location can differ. The negative review highlights a potentially inconvenient payment policy that might deter customers who prefer to use debit cards or other forms of payment not supported by the "tap" system. The reviewer's opinion on the food quality should also be noted by potential customers.

On the other hand, the positive review paints a picture of a clean and well-serviced establishment where the food was fresh during a weekday lunch when it was not overly busy. This suggests that the quality of food and service might be better during less crowded times.

Panda Express, as a brand, is widely recognized for its fast-casual approach to American Chinese cuisine. Typically, their menu features a variety of popular dishes such as Orange Chicken, Kung Pao Chicken, Broccoli Beef, Chow Mein, and Fried Rice, often served in a buffet-style setting where customers can choose a combination of entrees and sides. While specific promotional information for this particular location is not available in the provided reviews, Panda Express often offers various deals and seasonal specials at its different branches.

Given its location within Hillsdale Mall, this Panda Express offers a convenient dining option for shoppers looking for a quick meal. The environment is likely consistent with other Panda Express locations, focusing on efficiency and functionality to serve a high volume of customers. The maintenance of the location, as noted by one reviewer, suggests an effort to keep the dining area clean and presentable.

For local users in San Mateo considering this Panda Express at Hillsdale Mall, it's important to be aware of the reported payment limitation. If you primarily use debit cards and prefer not to use "tap" credit card payments, this might be an inconvenience. However, if you have compatible payment methods, your experience might align more with the customer who found the food fresh and the service great during a less busy time.

As a well-established chain, Panda Express generally aims for consistency in its food offerings. However, as with any restaurant, quality can sometimes vary based on factors such as the time of day and how busy the location is. The positive review regarding food freshness is encouraging, but the negative comment about the overall food quality should also be taken into consideration.

If you are already at Hillsdale Mall and looking for a familiar and quick Chinese food option, Panda Express provides a convenient choice. It might be beneficial to visit during off-peak hours to potentially experience better service and fresher food, as suggested by one of the reviews. However, be sure to have a compatible payment method if you plan to make a purchase.

In conclusion, the Panda Express at Hillsdale Mall in San Mateo offers a readily accessible option for American Chinese fast food within a shopping environment. While one recent review raised concerns about payment methods and food quality, another highlighted fresh food and great service during a less crowded time. Local users should weigh these perspectives and consider their own payment preferences and expectations when deciding to dine here.

Panda Express Location

74 Hillsdale Mall, San Mateo, CA 94403, USA

Customer Reviews

3.0
98 reviews
A
Andrew Howorth
May 03, 2025

Went through the line and they only take „tap” credit cards. I like to use my debit card to pay and could not here. So one star for you. Food isn’t that good anyway but to not accept debit is ridiculous

C
Cali Living
Aug 22, 2024

We went here for lunch on a weekday. It was not crowded and food was fresh. Service was great and the location inside the mall was well maintained

G
G M
Dec 13, 2023

What happened to Panda Express? the quality of the food has dropped a lot, the food has no any taste anymore, the service is terrible, they are forgetting everything, they don't offer forks, sauces, napkins, and there is no communication between them, when one of the flavors of the soft drinks runs out, they don't even know and They serve carbonated water as if it were soda. The teriaky chicken was really bad “without teriaky” because they always forget the teriaky sauce. I have a lot of things to complain about about this place, I don't recommend it to anyone, and I will never eat here again

j
juan gonzalez
Jun 11, 2024

Horrible service and bad management. Most places give you a sample for new items I asked for one to sample the spicy orange chicken and the manager said we don't do that. I said fine. I asked for a soda low ice when I paid. When I finished my soda I noticed the ice was 3/4 of the way in the cup. I went back and asked for Just a bit more to finish my meal she said we charge for refills. I explained I asked for low ice and showed her the cup. They proceeded to be rude. I just left the cup and walked away. Very rude people.

C
CC Rider
Apr 16, 2021

Panda Express inside Hillsdale mall. Arrived around 11:20 am on a Friday. Got 2 meals. Pretty fast service. Generous portions. They were low on orange chicken. I was politely asked if I could wait 2 minutes for fresh. No problem. New dish seared steak and shrimp is really good.

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