Find My Perfect Chinese Restaurant Near Me

Panda Express in Capitol Heights, MD: Consider Recent Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. Maryland
  4. Prince George's County
  5. Capitol Heights
  6. Chinese Restaurant in Hampton Mall Drive North
  7. Panda Express

Panda Express

745 reviews

Panda Express Photos

Panda Express 1Panda Express 2Panda Express 3Panda Express 4Panda Express 5Panda Express 6Panda Express 7Panda Express 8

Hours

Monday, 9:30 AM - 10:30 PM
Tuesday, 9:30 AM - 10:30 PM
Wednesday, 9:30 AM - 11:00 PM
Thursday, 9:30 AM - 11:00 PM
Friday, 9:30 AM - 11:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About Panda Express

Panda Express is a Chinese Restaurant located at 8800 Hampton Mall Dr N in Capitol Heights, MD. As a well-known chain of Chinese fast-food restaurants, Panda Express offers a variety of familiar dishes. However, recent customer experiences at this specific location warrant consideration.

Several customer reviews indicate concerns regarding the freshness and quality of the food. One customer reported that most of their order, including beef and broccoli, orange chicken, and walnut shrimp, was not fresh. They specifically noted a fishy taste in the shrimp, suggesting the food may have been sitting out for a while, and experienced stomach issues after a few bites.

Multiple issues with order accuracy have also been reported, particularly through the drive-thru service. One customer stated that their household had encountered problems with their order on three separate visits to this location, primarily when using the drive-thru. They noted a significant difference in service quality between carry out and drive-thru, though it is unclear if this is due to busyness or human error.

Another customer detailed a family pack order that included grilled chicken teriyaki, Angus steak, and orange chicken with lo mein and fried rice. They reported that the grilled chicken was nearly burnt and that the lo mein and fried rice appeared to be carelessly combined. These reviews suggest potential inconsistencies in food preparation and order fulfillment at this location.

While Panda Express is a recognizable brand, these recent reviews indicate potential drawbacks regarding food freshness and order accuracy at the Capitol Heights location. Customers may want to consider these experiences when deciding to dine at or order from this particular Panda Express. You can contact them at (301) 333-1791 or their mobile number +1 301-333-1791 for any inquiries. No specific information about the restaurant's environment, other services beyond drive-thru and carry out, features, or any promotional offers was available in the provided reviews.

Panda Express Location

8800 Hampton Mall Dr N, Capitol Heights, MD 20743, USA

Customer Reviews

3.0
745 reviews
A
ANA White
Apr 09, 2025

Service was ok, but most of my order wasn't fresh. I order beef n broccoli, orange chicken and walnut shrimp. The shrimp had a fishy taste it. I believe the food had been sitting out for a away. First couple of bite my stomach was you know.

T
Travon Leight
Aug 25, 2024

This is the third time I and my household have ventured to this location and had issues with our order. It mainly seems to happen in the drive-thru. Now I don't know if its just cause its busy or human error but the service we experience from carry out and drive-thru is night and day. Today we got a family pack order and asked for Grilled chicken teriyaki, Angus steak, and Orange Chicken with Lo Mein and Fried Rice. The Grilled chicken was damn near burnt through and through. The Lo Mein and fried rice were thrown together but we couldn't tell until it was separated.

K
KENDESI MEDIA
Feb 25, 2025

Had a good meal with a friend.

L
Larissa Nix
Apr 10, 2025

This was by far the best panda express I've been to with the help of employee Leyda. Her customer service is impeccable. Very quick and communicates clearly and effectively.

N
Nutra Kween
Sep 11, 2024

Tried coming to this place and found out that the dining room was closed an hour earlier than it stated on the door and the website. Called in asking to speak to the manager to find out they don’t have one. The team lead that answered the phone was very polite but the professionalism of the business overall showed it’s very unorganized.

MORE