Panda Express

Welcome to Panda Express, located at 4400 Hampton Ave in St. Louis, Missouri. As a well-known Chinese Restaurant within the platform category, this particular Panda Express location aims to serve the local community with a selection of popular American Chinese dishes, offering options for both dine-in and takeout, as well as delivery through third-party services like Uber Eats.

Based on recent customer feedback, it is important for potential diners to be aware of some significant issues regarding menu availability and food quality at this specific Panda Express location on Hampton Avenue. One recurring and concerning theme in the reviews is the inconsistent availability of the chicken teriyaki dish, which is a favorite for at least one regular customer. This customer recounted multiple instances over several weeks where the chicken teriyaki was unavailable due to various reasons provided by the staff, including it being frozen, the cook not showing up, a missing truck delivery, or simply being out of stock. The customer's frustration culminated in a direct explanation from a staff member stating that the dish takes too long and is too difficult to prepare, leading to a refusal to make it. This raises serious concerns about the reliability of the menu offerings at this location and the willingness of the staff to prepare certain items.

The same customer also mentioned that their coworker had been experiencing the same problem with the chicken teriyaki's availability, suggesting that this is not an isolated incident but a recurring issue for multiple patrons. This lack of consistent availability for a popular menu item could be a significant drawback for customers specifically visiting Panda Express for the chicken teriyaki.

Another recent review detailed a negative experience with the orange chicken ordered through Uber Eats from this Hampton Avenue location. The customer described the orange chicken as "terrible," with a taste that suggested it was either mixed incorrectly or seasoned with the wrong ingredients, drawing a comparison to the taste of their fire chicken mixed with cleaning solution. This is a strong and concerning statement about the food quality of a signature Panda Express dish. The customer, who regularly orders from a nearby Panda Express and had also ordered from this Hampton location within the last six months without such a negative experience, indicated that the quality was significantly worse on this occasion. This inconsistency in food quality is another important factor for potential customers to consider.

The reviews do not provide much information about the environment of this Panda Express location on Hampton Avenue. As part of a well-known chain, it is likely to have a standard fast-casual restaurant layout, with a counter for ordering and a designated seating area for dine-in customers. However, without specific descriptions from the provided feedback, it is difficult to offer a detailed overview of the ambiance or cleanliness beyond general expectations for a Panda Express establishment.

In terms of services, this Panda Express offers both dine-in and takeout options, consistent with the typical model of the chain. Additionally, they provide delivery through third-party services like Uber Eats, expanding their reach to customers who prefer to enjoy their meals at home or elsewhere. The phone numbers provided, (314) 352-1877 and +1 314-352-1877, indicate that phone orders for pickup may also be an option.

Features of this Panda Express location include its convenient location on Hampton Avenue in St. Louis. As part of a national chain, it offers a familiar menu of American Chinese cuisine. However, based on the recent reviews, potential drawbacks include the inconsistent availability of the chicken teriyaki and potential issues with the quality and preparation of other dishes like the orange chicken. The customer service response to the chicken teriyaki issue, as described in one review, also raises concerns about the staff's willingness to accommodate customer preferences and menu offerings.

Currently, the provided reviews do not contain any specific information about ongoing promotional offers or special deals at this Panda Express location on Hampton Avenue. For local users interested in potential discounts or promotions, it would be advisable to check the official Panda Express website or app, as well as any third-party delivery platforms they might use, for current offers. Contacting the store directly via phone might also provide information on any local promotions.

In conclusion, the Panda Express at 4400 Hampton Ave in St. Louis, MO, presents a mixed picture based on recent customer reviews. While it offers the convenience of a well-known chain with dine-in, takeout, and delivery options, there are significant concerns regarding the consistent availability of the chicken teriyaki and the quality of other dishes like the orange chicken. The customer service response to the menu availability issue, as reported by one customer, is also a point of concern. Potential customers, especially those specifically interested in the chicken teriyaki or expecting consistent quality across the menu, should be aware of these recent experiences when considering this particular Panda Express location. It might be prudent to inquire about the availability and preparation of specific dishes before placing an order.