Panda Express

Uber eats were morons when it came to delivering my order. They claimed that they could not find the restaurant and thus they extended my wait from an estimated 40 mins with one hour being the longest guaranteed delivery time to over the maximum hour. Needless to say I received cold food. Also my bottle of coke was completely missing. These folks working here clearly don’t care about the product they send out (and don’t send out) I did not receive any refund of any kind because uber claims that I cannot prove the cold food or missing drink even though they have data from the driver, the conversation saying that they couldn’t find the restaurant and the picture of what was delivered (not a soda to be seen). The proof was all there, but the restaurant didn’t claim responsibility for their actions/inactions, the driver admitted to being ignorant of the location, and uber was the most egregious offender by not only in their disbelief of my true claims, and their unwillingness to refund at least the drink that was 100 percent missing. I’ve uninstalled the uber app because they can’t provide a half way decent service if every suit collectively put forth their entire efforts into completing one order satisfactorily. They’re quite literally unable to do better.

Well, that's a half hour of my life I can't get back. I can't imagine a more chaotic set up where the employees don't SEEM chaotic. Was the 14th person in line. Took 24 minutes to walk away with food. Did not have to wait for food. It was just that slow. It didn't help that when I got near the front of the line two people helping to assist customers and two people in the kitchen wen on break. They were already out of half of the food options hours before closing when it was busy. But they kept running out of standard items and so the whole line would shut down to fill orders for people who ordered things they didn't have at the time, or to fill internet orders immediately making people in line wait for 5 minutes here and there. I can't imagine a worse system. This location is SO convenient for me, and I have come here since it opened, but I think its time to take another "break" and patronize other food options. Life is short and my time has value.

Really bad customer experience here. We had an easy miscommunication (beyond vs real chicken) and easy fix that was treated so poorly. I was not expecting to get an attitude and blamed so hard. They still gave me real chicken mixed in with my Beyond. The circled bits are real chicken, and there is a lot more underneath. I will come back when they get different people to help out in the front.

The food was pretty good. Their portions have definitely got smaller and they're definitely more stingy when putting food and that's all of them so I'm pretty sure it's something that they changed higher up. The prices are pretty good for what they serve though. You definitely have to go earlier to make sure your food is fresher, but overall they're pretty good. The location I went to they definitely should have a few more directions on how to get there. Otherwise it'll stop you in the middle of the street the GPS will

Nice customer experience, but horrible portions of food. I ordered a plate with Orange Chicken and Chow Mein, and when I opened the lid, the portions were so bare, that I still felt I was hungry. This is the only panda express where the portions are small. Went to another Panda Express the other day, and the portions were way bigger than what they give out at the Union. Felt like I wasted ten bucks for a meal.