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Discover Panda Express in New Caney, TX
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  3. Texas
  4. Montgomery County
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  7. Panda Express

Panda Express

543 reviews

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:30 AM - 10:00 PM
Wednesday, 9:30 AM - 10:00 PM
Thursday, 9:30 AM - 10:00 PM
Friday, 9:30 AM - 10:30 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 9:30 AM - 10:00 PM

About Panda Express

Located at 11939 Grand Pkwy Suite 100 in New Caney, Texas, Panda Express is a well-known chain categorized as a Chinese Restaurant offering fast-food style American Chinese cuisine. This location provides services including online ordering for pickup and possibly dine-in and drive-thru options, although details on these are not explicitly mentioned in the provided reviews.

Based on recent customer feedback, experiences at this Panda Express location appear to have some areas for improvement. One customer who placed an online order reported a significant delay of 30 minutes beyond the expected pickup time. This experience led them to question the efficiency of online ordering compared to in-person service. They also noted that the drive-thru line was long, prompting them to go inside for pickup.

Another customer expressed strong dissatisfaction with a specific dish, the beef and broccoli. They reported receiving a bowl that was predominantly broccoli with only two "flimsy" pieces of beef, despite paying for a dish that should have contained a more balanced proportion of ingredients. This customer indicated that this issue of minimal meat content in their beef and broccoli order had occurred on multiple previous drive-thru visits. They also mentioned requesting no rice or chow mein, implying an expectation of a more substantial amount of the other components to compensate.

While one review mentions that the food is "always delicious" in general, the specific experiences shared highlight potential inconsistencies in order fulfillment, particularly with online orders and the proportion of ingredients in certain dishes like beef and broccoli. For local users in New Caney, TX, considering Panda Express at this address, it's advisable to be aware of these recent experiences regarding online order wait times and the potential for variability in the composition of certain menu items. You can contact them at (281) 601-6231 or +1 281-601-6231. Their address is 11939 Grand Pkwy Suite 100, New Caney, TX 77357, USA.

Customer Reviews

3.0
543 reviews
D
Destini James
Jan 04, 2025

The food is always delicious. However this time I placed my order on line only to wait 30 minutes for my food from the expected time I was given on line. Why order on line when I can go inside & get faster service and I didn’t use the drive thru because of how long the line so I decided to go inside to pick up my food,

M
Michelle Beaumier
Jun 07, 2023

Really Panda Express New Caney??? I paid $8.88 for what should been beef and broccoli??? I got 2 flimsy pieces of beef and a bowl of broccoli. Absolutely ridiculous!! This is the THIRD time I have driven through and ordered this where the meat is almost non-existent. If I wanted a bowl of broccoli, I would have ordered just that!!! I ask for no rice or chowmein, so balance it out. Time to train your employees again!! 😡😡

M
Makerita Satele
Dec 24, 2024

We ordered Catering for 2 separate days and 2 deliveries per day. The GM Ms. V was very pleasant and great to work with. She met all of our companies needs with a smile. 1of 4 of my orders canceled due to trying to modify the delivery time. And she caught the cancelation and informed me right away. If she didnt notice it the last delivery wouldn't have happened on time. The food was so delicious and fresh upon all 4 deliveries we will definitely be using this location for our company events moving forward. Thank you so much Panda Express New Caney Team! From your Saddle Creek New Caney Team :)

W
Wrong Address
Feb 19, 2025

Paid 10.00 for a bowl of crunchy rice and practically no sting bean chicken! Literally counted 4 small pieces of chicken. Chicken tasted like it was old and dying beans were mushy.

S
Samantha Donovan
Nov 06, 2024

I know I ain’t pay $20 for a half full box. Crazy

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