Panda Express

Panda Express, situated at 1320 Garden of the Gods Rd A in Colorado Springs, Colorado, is part of a well-established chain of Chinese restaurants specializing in American Chinese cuisine. This particular location, reachable at (719) 599-3385 or +1 719-599-3385, offers the convenience of both dine-in and takeout options for local residents and visitors. As a prominent name in the fast-casual Chinese dining sector, Panda Express is known for its standardized menu featuring popular dishes.

Based on the limited recent customer feedback available for this specific location, there appears to be a significant disparity in customer experiences. One reviewer expressed a highly negative opinion, stating that their experiences at this Panda Express are "hit or miss, usually miss." This suggests a lack of consistency in the quality of food and service provided.

The same reviewer recounted a particularly concerning visit where they encountered a hazardous environment within the restaurant. They described the floor as being "completely flooded with soapy water." Alarmingly, they noted that the staff seemed "oblivious to that reality." The situation escalated when a staff member proceeded to dump more soapy water from a bucket in the vicinity of the reviewer, seemingly expecting them to walk through the flooded area to reach the register. The reviewer had to explicitly point out the soaked floor, highlighting a lack of awareness or concern for customer safety and comfort on the part of the staff. This experience led the reviewer to conclude that the staff was "too incompetent to deal with" and vowed not to return to this location.

Furthermore, this dissatisfied customer also reported a negative experience with their order. The fried rice was described as "horrible" and improperly made, lacking flavor and containing "several clumps of solid white rice mixed in." A photograph shared by the reviewer highlighted a "light peach-colored carrot" in the rice, which they found unappetizing, further contributing to their negative perception of the food quality. The reviewer also mentioned inconsistencies in portion sizes, recalling an instance where they received "1/2 of a slice of teriyaki chicken for an entree," which they considered practically nothing. Based on these multiple negative aspects, the reviewer concluded that this Panda Express location "simply doesn't deserve the business" and gave it a rating of "zero stars."

In stark contrast, another reviewer offered a completely different perspective, stating, "It's a Panda. Always bomb! This is a good restaurant specifically. Very clean." This positive feedback directly contradicts the negative experiences shared by the other reviewer. This customer specifically recommended the "original orange chicken," a signature dish of Panda Express, and praised the cleanliness of the restaurant. The use of the word "always" suggests a consistently positive experience for this individual at this particular location.

Given these opposing views, it is challenging to form a definitive assessment of the typical experience at this Panda Express on Garden of the Gods Rd. One customer encountered significant issues with the environment, staff attentiveness, food quality (specifically the fried rice and portion sizes), and overall service, leading to a strong condemnation of the establishment. On the other hand, another customer found it to be a "good restaurant," highlighting its cleanliness and the quality of a popular menu item.

For local users considering this Panda Express, it is crucial to acknowledge this apparent inconsistency in customer experiences. The report of a flooded floor and seemingly oblivious staff raises serious concerns about the restaurant's maintenance and staff training. The negative feedback regarding the fried rice and inconsistent portion sizes also suggests potential issues with food preparation and quality control. However, the positive comment about the cleanliness and the consistently good orange chicken from another reviewer indicates that some aspects of the restaurant might be satisfactory.

Potential customers may want to weigh these contrasting opinions when deciding whether to visit this Panda Express location. If cleanliness and the orange chicken are priorities, the positive review might be encouraging. However, the detailed account of a hazardous environment and poorly prepared food should also be taken into serious consideration. It might be prudent to exercise caution or perhaps try ordering a simple and popular item like the orange chicken to gauge the current quality and service for oneself.

As there is no information provided regarding any specific promotional offers or unique features of this particular Panda Express location, local users would need to inquire directly by calling (719) 599-3385 or +1 719-599-3385 or visiting the restaurant to learn about any current specials or promotions they might be offering. The available reviews focus solely on the food quality, service, and environment experienced by individual customers.