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Panda Express

939 reviews

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Hours

Monday, 10:00 AM - 9:00 PM
Tuesday, 10:00 AM - 9:00 PM
Wednesday, 10:00 AM - 9:00 PM
Thursday, 10:00 AM - 9:00 PM
Friday, 10:00 AM - 9:30 PM
Saturday, 10:00 AM - 9:30 PM
Sunday, 10:00 AM - 9:00 PM

About Panda Express

Welcome to Panda Express, a chain Chinese restaurant located at 5246 Franklin St, Michigan City, IN 46360, USA. As a well-known brand in the Chinese Restaurant category, this particular location has recently received concerning feedback from customers.

Environment: One customer described the overall appearance of the food as "old or disappointing," and noted that "many items were vacant." Another reviewer mentioned a "gross smell" emanating from the food, which lingered in their house.

Services: Customers have reported issues with service at this location. One instance involved a refusal to offer a sample of chicken to a first-time visitor, which was described as "disappointing." Another customer experienced unfriendly and professional staff. Additionally, basic amenities such as forks were reportedly missing from their designated area. Soft drink dispensers also had what appeared to be permanent labels, although the significance of this was not elaborated upon.

Features: While Panda Express is generally known for its American Chinese fast food offerings, the recent reviews for this Michigan City location highlight significant problems with food quality. One customer described the meat as "nasty," "dark grissly meat," and ultimately inedible, even feeling guilty about giving a piece to their dog. This led to the customer vomiting shortly after consumption. Another reviewer echoed concerns about the freshness and overall appeal of the food. While the restaurant is noted as being "quite cheap," the sentiment was that the quality did not align even with the lower price point, especially when compared to better options available in busier cities. The lack of white chicken meat as a featured entree was also mentioned as a point of concern.

Promotional Information: No specific promotional information was mentioned in the provided reviews. As a chain restaurant, Panda Express may have national or regional promotions; however, these were not reflected in the recent feedback for this particular location. Customers interested in any potential discounts or special offers should inquire directly with the store.

In summary, recent customer reviews for the Panda Express in Michigan City indicate significant concerns regarding food quality, availability of menu items, and customer service. Potential customers should be aware of these recent experiences when considering this dining option.

Customer Reviews

3.0
939 reviews
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Tony Macholtz
Mar 23, 2025

In general I like panda expresses. This location however has left me terribly disappointed. All of the food either looked old or disappointing. Many items were vacant. One of the members of our group has never been to Panda Express and asked to try a piece of chicken we're promptly told that was not possible they could give us a few pieces in the order for next time how disappointing. That member of our group did not eat at Panera but went to a different restaurant because the food did not look appetizing. There were no forks where you would normally find forks. Also two of the soft drink dispensers had what seemed to be fairly permanent labels. To say the least a disappointing experience One in which will probably cause me to think twice about returning.

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Ang Powell
Oct 23, 2024

The people here were friendly and professional. The meat is nasty. I only ate at a panda express once as a kid and didn't really remember anything about it so I decided to go. It is quite cheap so there is the saying, you get what you pay for .. but in most busy cities you can find much better chinese food. At first I thought they gave me beef...the meat was all dark grissly meat. I had to spit it out I felt guilty giving a piece to my dog and trashed the rest! Now I think I know why my child self didn't think much of it, that was why it is not an eatery on my radar..especially now. Does the chicken come from china? Is it even chicken? So cheap they can not even serve white chicken meat as a featured entre. I even had to light a candle to get rid of the gross smell in my house. Edit: 25 minutes later I actually spewed it up.... never again...

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Aleksandar Kolarski
Feb 23, 2024

Panda Restaurant is a gem worth visiting! From the moment you step in, the warm and inviting ambiance sets the stage for a delightful dining experience. The menu boasts a variety of mouthwatering dishes that cater to different tastes, from classic favorites to unique offerings. The service is top-notch, with attentive staff ensuring your needs are met. Whether you're a local looking for a new favorite spot or a traveler seeking a memorable meal, Panda Restaurant delivers on both quality and hospitality. Highly recommended!

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Skylar B
Apr 05, 2025

I went here and they were not busy at all. I asked for rice expecting to be asked what type of rice. We were not asked, i was given fried rice when I wanted white rice. But me being a nice person I did not say anything and just picked out the bits.

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Denny Griffin
Dec 08, 2024

I give kudos when kudos are due. I try not to complain too much unless things are really bad. This was REALLY BAD! Ordered online. Pick up time was 4:51..... didn't walk out until 5:18. I literally watched the workers serve EVERYONE in line (whether they walked in before or after us) before even starting on our order. As if 25+ minutes late on our order wasn't bad enough, as we were handed our bags, I was told, "Your broccoli and beef is leaking." No apologies for taking so long, no offer to add anything,,, they didn't even throw in Fortune Cookies! Worst customer service I've had in a long while. Definitely will not be going back. 😪

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