Panda Express

Welcome to the local listing for Panda Express, a well-known Chinese restaurant located at 5260 Forest Dr in Columbia, South Carolina. As a prominent chain within the Chinese restaurant category, Panda Express is recognized for providing quick-service Chinese-American cuisine. Situated in Columbia, SC, this establishment offers a convenient option for individuals and families looking for familiar and readily available Chinese food, typically with options for both dine-in and takeout.

For those interested in contacting this specific Panda Express location, they can be reached at the phone number (803) 790-6688 or the mobile number +1 803-790-6688. These contact details allow potential customers to inquire about their menu, hours of operation, and the availability of services such as online ordering for pickup or delivery (though Panda Express is primarily known for its quick-service model). Calling ahead may be useful for large orders or specific inquiries.

As a national chain of Chinese restaurants, Panda Express is characterized by its cafeteria-style service, where customers can select their entrees, sides, and appetizers from a displayed menu. The cuisine typically features popular Chinese-American dishes that are prepared in large batches and served quickly. Some of their most well-known items include Orange Chicken, Broccoli Beef, Kung Pao Chicken, and Chow Mein. Panda Express aims to provide a consistent and convenient dining experience across its various locations.

The available customer reviews for the Panda Express at 5260 Forest Dr in Columbia present a mixed perspective on the service and overall experience. One reviewer recounted a negative experience with a takeout order. They volunteered to wait for more rice to be prepared and paid for their order before receiving all the items. During this wait, the server reportedly took the reviewer's portion of bourbon chicken out of their takeout container and gave it to another customer. Subsequently, after the rice was ready, the reviewer had to wait while five other people were served before it was their turn again. At that point, they were informed that they would need to wait for more bourbon chicken because their original portion had been given away. This reviewer expressed strong dissatisfaction with this situation, questioning whether it was standard practice and asserting that it "definitely should not be." This incident highlights significant issues with order management and customer service.

In contrast, another reviewer had a positive experience, describing the food as "great" and noting "good music" and "excellent service." This suggests that on some occasions, customers can expect a pleasant dining environment and satisfactory service. This reviewer also appreciated that their "cub meal" was packaged in a paper container instead of Styrofoam or plastic, indicating an environmentally conscious practice. They further expressed a desire to see the restaurant use bamboo utensils in the future, showing an appreciation for sustainable practices.

Considering these two recent reviews, the experience at this Panda Express location appears to be somewhat inconsistent. While one customer encountered significant issues with their order and the service they received, another found the food, service, and atmosphere to be positive. Potential customers should be aware of these differing experiences when deciding whether to visit this Panda Express location.

As a familiar Chinese fast-food chain, Panda Express in Columbia offers a convenient option for those seeking a quick and affordable Chinese-American meal. The menu typically includes a variety of entrees and sides that are widely popular. The positive review suggests that a pleasant dine-in experience with good service is possible, and the use of paper containers for some meals indicates a step towards more sustainable packaging. However, the negative review raises concerns about potential issues with order accuracy and service efficiency, particularly during busy times or when specific items need to be prepared.

For local users in the Forest Drive area of Columbia looking for a quick Chinese meal, Panda Express is a readily accessible option. The familiarity of the brand and the consistent menu across locations can be reassuring for some customers. However, the reported issues with order handling indicate that it might be prudent to double-check takeout orders before leaving the premises and to be prepared for potential delays if specific items are not immediately available.

The positive feedback regarding the food and service from one reviewer suggests that many customers likely have satisfactory experiences at this location. The mention of environmentally friendly packaging is also a notable feature for those who prioritize sustainability. However, the serious service lapse described by the other reviewer serves as a reminder that inconsistencies can occur in fast-paced environments.

In conclusion, Panda Express at 5260 Forest Dr in Columbia, SC, offers a familiar menu of Chinese-American fast food. While one customer reported a very negative experience with order handling and service, another praised the food, service, and atmosphere, as well as the use of more sustainable packaging. Local users considering this Panda Express location should be aware of these contrasting reviews and may want to assess their own priorities regarding speed, convenience, and potential for service inconsistencies.