Panda Express

The people at this location are unprofessional and they constantly make mistakes!! From messing up the orders to the food. It’s either the workers are not communicating or they are making incompetent mistakes. The manager today that had to do my refund because a worker overcharged me. He didn’t even say anything to me and I stared at him until he acknowledged me. He was acting like I did something wrong. I didn’t overcharge myself. his name is Erick and the new worker, her name is Bella. But by the looks of the reviews, these things have been going on. I am just so sick of horrible customer service. You could’ve least apologise for overcharging me and then the new work of Bella she didn’t even know they had beyond orange chicken just a month ago she told me it was a year and a half ago.

Now I see why they only have three stars. When they only deserve one unfortunately I went through the drive-through here and the girl at the drive-through window cannot only not follow instructions to complete an order. But I also got my order and was missing part of my order. When I tried to call the location, no one answered after three attempts I just gave up. I guess they just got over on me and I paid for some food that I did not receive. Unfortunately, I made it all the way home to find this out. If you go to this location, please check your order before you leave because they never follow directions here.

I ordered the broccoli beef, it was already empty, and they ask me to wait, i waited for 6 mins for the staff to put only the broccoli that is left, only 1 beef! They were trying to act smart, this is so unprofessional!

First AND last time I’m ordering from this location. Ordered from DoorDash. My order was incomplete, as you can tell by the photo. And the food didn’t taste fresh. I get it, it was close to closing time. But at least some communication would have been nice. Never again.

I went thru the drive thru ordered orange chicken and chicken breast green beans both with fried rice. The woman let me know it'll be 7 mins for the chicken. Im okay with waiting because at least i know it would be fresh. I get to the window and paid, the woman tells me to park. I had to ask for my receipt which she seemed hesitant to give me. As soon as I parked my food was brought out. I get all the way home and my rice is not even done! It's really hard and clumped together. I tried to force myself to eat it but I just couldn't. I drive all the way back and started to feel sick. I wanted a refund! The manager "Laide" refused to give me a refund. "Only I can replace your order" why am I being forced to eat something I don't want?!?. This is my 3x with bad experiences here. I won't be back